When we arrived, they assigned us the wrong rooms. The service was helpful in getting us in the original reserved rooms.
The rooms are very small, no hair dryer, no safe, beds are low to the ground. It’s is not very accessible, often having to walk up or down sets of stairs to get to your room.
They charge an extra fee to hold your luggage, £15 per bag/suitcase!
The best thing about this hotel is the helpful staff. The location is also great.