Malmaison Newcastle

Property class: 4
Boutique hotel with spa, near St. James' Park

Choose dates to view prices

Malmaison Newcastle puts you just a 5-minute drive from St. James' Park. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or mani/pedis, and British cuisine is served at Chez Mal Brasserie, which is open for breakfast, lunch, and dinner. Other highlights at this boutique hotel include a fitness center and a bar/lounge. Fellow travelers love the helpful staff and breakfast. The property is just a short walk to public transportation: Manors Station is 10 minutes and Central Station is 15 minutes.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CA $133
CA $160 total
includes taxes & fees
Oct 11 - Oct 12

Why we love this property

Work meets relaxation
Business travelers thrive with conference spaces and in-room desks. After hours, the full-service spa and 24-hour room service offer perfect unwinding.
Flavorful British bites
This hotel offers a restaurant serving British cuisine and a full breakfast menu. The bar completes a trio of tasty options for hungry travelers.
Spa and fitness paradise
The spa features aromatherapy, facials, and body treatments for deep relaxation. Swedish and hot stone massages enhance the fitness amenities.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Double Room

Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Twin Room

A hotel room with a large bed, a chair, a nightstand, a lamp, and a window with curtains.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Double Room

A hotel room with a large bed, two bedside lamps, a framed artwork above the bed, and a nightstand with a bottle and a phone.

Standard Double Room

9.2 out of 10
Wonderful
(83 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Twin Room

A hotel room with a large bed, grey and red bedding, a red headboard, two wall-mounted lamps, a green accent wall, and a window with grey curtains.

Standard Twin Room

9.6 out of 10
Exceptional
(11 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Bridge View Room

A hotel room with a bed, a window, a painting, and a nightstand.

Bridge View Room

9.4 out of 10
Exceptional
(24 reviews)
  • River view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Bridge View Twin

A modern hotel room with a large bed, two bedside tables, a small sofa, a window with curtains, and a city view.

Bridge View Twin

7.6 out of 10
Good
(5 reviews)
  • River view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Club Deluxe

A hotel room with a bed, a desk with a computer, a chair, a TV, and a large window with curtains.

Club Deluxe

9.6 out of 10
Exceptional
(19 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Double Double

A hotel room with two beds, a large window with curtains, a desk, and a cabinet with glass doors.

Standard Double Double

9.8 out of 10
Exceptional
(7 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Club Deluxe Bridge View

A hotel room with a bed, a sofa, two bedside lamps, and artwork on the walls.

Club Deluxe Bridge View

9.0 out of 10
Wonderful
(28 reviews)
  • River view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite

A hotel room with a large bed, a sofa, a chair, and a small table.

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Suite

A modern living room with a sectional sofa, a round coffee table, and a vibrant floral mural on the wall.

Suite

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Signature Suite

A modern hotel room with a large bathtub, a cozy seating area, and a large window with curtains.

Signature Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for standard double with 2 double beds

A hotel room with two beds, a large window with curtains, and a cabinet with items.

standard double with 2 double beds

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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CA $233 total
includes taxes & fees
Oct 18 - Oct 19
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About the area

Map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX

What's nearby

  • Quayside - 2 min walk - 0.2 km
  • BALTIC Centre for Contemporary Art - 3 min walk - 0.3 km
  • Gateshead Millennium Bridge - 3 min walk - 0.3 km
  • The Glasshouse - 4 min walk - 0.4 km
  • Northumbria University - 7 min walk - 0.7 km

Getting around

  • Newcastle Intl. Airport (NCL) - 17 min drive
  • Heworth Station - 5 min drive
  • Manors Station - 9 min walk
  • Newcastle Central Station - 15 min walk
  • Manors Station - 10 min walk
  • Central Station - 15 min walk
  • Central Station - 15 min walk

Restaurants

  • ‪Khai Khai - ‬6 min walk
  • ‪Greggs - ‬4 min walk
  • ‪By the River Brew Co - ‬11 min walk
  • ‪The Bridge Tavern - ‬7 min walk
  • ‪Pitcher & Piano Newcastle - ‬2 min walk

About this property

Malmaison Newcastle

  • Malmaison Newcastle puts you just a 5-minute drive from St. James' Park. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or mani/pedis, and British cuisine is served at Chez Mal Brasserie, which is open for breakfast, lunch, and dinner. Other highlights at this boutique hotel include a fitness center and a bar/lounge. Fellow travelers love the helpful staff and breakfast. The property is just a short walk to public transportation: Manors Station is 10 minutes and Central Station is 15 minutes.

At a glance

Hotel size

    • 122 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite parking available only on request
    • Onsite self parking (GBP 10 per night)
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Conference space (1259 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Plasma television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Dining

Chez Mal Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Mal Bar - This cocktail bar serves lunch only. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Tourism Program. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 23 for adults and GBP 12 for children

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Children & extra beds

  • Rollaway beds are available for GBP 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Parking

  • Self parking costs GBP 10 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Does Malmaison Newcastle offer free cancellation for a full refund?

Yes, Malmaison Newcastle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Malmaison Newcastle?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Malmaison Newcastle?

Yes. Self parking costs GBP 10 per night.

What are the check-in and check-out times at Malmaison Newcastle?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Is there an onsite casino at Malmaison Newcastle?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (15-min walk) is nearby.

What is there to do at Malmaison Newcastle and nearby?

Malmaison Newcastle has a spa and a fitness center.

Are there restaurants at or near Malmaison Newcastle?

Yes, Chez Mal Brasserie offers British cuisine.

What's the area around Malmaison Newcastle like?

Malmaison Newcastle is a short 9-minute walk from Manors Station and 4 minutes' walk from Gateshead Millennium Bridge. Travelers say that the hotel is in a great location.

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Reviews

Malmaison Newcastle Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent with a great choice of freshly cooked options and a buffet offering pastries, fresh fruit, and hot drinks. (87 reviews)
  • The restaurant offered excellent food, great value, and a good choice of menu options, with some reviewers praising the breakfast and evening meal. (53 reviews)
  • Parking was easy and convenient with allocated spaces available at a reasonable fee. (27 reviews)
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Popular mentions

Room
Service staff
Location
Breakfast
View
Bar
Lobby
Restaurant
Bed
Food

Reviews

Verified review

10/10 Exceptional

Great location. Good sized clean and stylish rooms.
Verified review

10/10 Exceptional

Just love this hotel. Staff are Amazing they can’t do enough for you. Great location we had a huge room that was immaculately clean and a super comfy bed. Breakfast was delicious too Will stay again for sure
Verified review

10/10 Exceptional

Good thing nice place very good
Verified review

10/10 Exceptional

This was a lovely hotel with the warmest of welcomes. Great location for both the ouseburn and town. Nice and quiet on quayside.
Verified review

10/10 Exceptional

Good location and generally all round great from check in to check out
Verified review

10/10 Exceptional

Smart hotel in a great location
Verified review

10/10 Exceptional

Beautiful hotel with comfortable beds amazing views
Verified review

10/10 Exceptional

Fantastic hotel great location
Verified review

10/10 Exceptional

After decades of staying in Newcastle we have tried numerous hotels and we find ourselves always coming back here. The staff are always really nice and genuine, the rooms spotlessly clean, public areas comfortable, food/restaurant really good. Located on the quayside with access to cheap, secure parking is a bonus. I believe most if not all of the rooms have been refurbished and are really smart. Save yourself a lot of time and just book Mal- you won't be disappointed!
Verified review

10/10 Exceptional

Well positioned on the river, convenient location.
Verified review

10/10 Exceptional

Great stay for us is a regular room but which was actually really large. We’d have liked the gym to be a bit bigger and for the coffee shop to open before 9am - this didn’t detract from our stay.
Verified review

10/10 Exceptional

Excellent variety for breakfast. Prompt service. Reception very helpful and professional
Verified review

10/10 Exceptional

Great location for the bars and restaurants along the Quayside.
Verified review

8/10 Very good

Lovely stay - good position in the city
Verified review

8/10 Very good

Room was a great size but bathroom was compact. Clean but small. Great hotel. Happy hour was brilliant for cocktails.
Verified review

10/10 Exceptional

Great location!
Verified review

10/10 Exceptional

Lovely hotel on Newcastle quayside, staff were friendly and welcoming, the room was large and comfortable and we had everything we needed. We'd definitely stay here again.
Verified review

10/10 Exceptional

Excellent stay. Love the new rooms. You need to clean the chairs in the bar. Had to wipe a few down myself.
Verified review

10/10 Exceptional

Friendly staff great location
Verified review

8/10 Very good

Well located, courteous staff, decent restaurant. Has great views. Rooms fronting bridge do experience some noise from visitors and notably bikes passing over, eases after 10pm.
Verified review

10/10 Exceptional

Easy parking, nicely refurbished room, very clean. All staff heand breakfast lovely
Verified review

10/10 Exceptional

excellent hot breakfast .lovely room . Staff very pleasant
Verified review

10/10 Exceptional

Lovely staff, excellent breakfast, comfortable and spacious room. Could not fault it and Will return.
Verified review

10/10 Exceptional

Great Breakfast and very friendly staff.
Verified review

10/10 Exceptional

Efficient check in, great room and breakfast outstanding.