Puerto Aventuras Hotel & Beach Club

Photo gallery for Puerto Aventuras Hotel & Beach Club

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2 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
2 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
2 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Balcony

Overview of Puerto Aventuras Hotel & Beach Club

Puerto Aventuras Hotel & Beach Club

3.5 star property
3.5-star hotel in Puerto Aventuras with 2 outdoor pools and restaurant

8.8/10 Fabulous

29 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Carretera Chetumal Puerto Juarez KM269.5, Puerto Aventuras, QROO, 77750
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Fitness center
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
For families
  • Children's pool
  • Private bathroom
  • Private spa tub
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • Xplor Theme Park - 15 min drive
  • Ferry to Cozumel - 18 min drive
  • Xcaret Eco Theme Park - 18 min drive
  • Akumal Beach - 20 min drive
  • Playacar Golf Club - 28 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 19.2 miles/31 km

About this property

Puerto Aventuras Hotel & Beach Club

3.5-star hotel
Consider a stay at Puerto Aventuras Hotel & Beach Club and take advantage of a swim-up bar, a poolside bar, and a terrace. Treat yourself to a hot stone massage or other spa services. Be sure to enjoy a meal at LA ISLA, the onsite restaurant. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks include:
  • 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Smoke-free premises, a 24-hour front desk, and concierge services
  • Luggage storage, a front desk safe, and tour/ticket assistance
Room features
All guestrooms at Puerto Aventuras Hotel & Beach Club offer comforts such as private hot tubs and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch plasma TVs with DVD players
  • Private yards, ceiling fans, and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free offsite parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Beach nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Spa services

Accessibility

  • In-room accessibility

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 42-inch plasma TV

Home comfort

  • Air conditioning
  • Ceiling fan
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Private spa tub
  • In-room massage
  • Patio
  • Yard

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.

Dining

LA ISLA - Onsite tapas bar.
EL XENOTE - This restaurant specializes in international cuisine. Open daily.
LOBBY BAR - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Pa Beach Club Hotel
Puerto Aventuras & Beach Club
PA Beach Club Hotel by GuruHotel
Puerto Aventuras Hotel Beach Club
Puerto Aventuras Hotel & Beach Club Hotel
Puerto Aventuras Hotel & Beach Club Puerto Aventuras
Puerto Aventuras Hotel & Beach Club Hotel Puerto Aventuras

Frequently asked questions

Does Puerto Aventuras Hotel & Beach Club offer free cancellation for a full refund?
Yes, Puerto Aventuras Hotel & Beach Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Puerto Aventuras Hotel & Beach Club?
As of 5 Oct 2022, prices found for a 1-night stay for 2 adults at Puerto Aventuras Hotel & Beach Club on 8 Oct 2022 start from CA $243, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Puerto Aventuras Hotel & Beach Club?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Puerto Aventuras Hotel & Beach Club?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Puerto Aventuras Hotel & Beach Club?
Sorry, pets aren't allowed.
Is parking offered on site at Puerto Aventuras Hotel & Beach Club?
Yes, there's free self parking.
What are the check-in and check-out times at Puerto Aventuras Hotel & Beach Club?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Puerto Aventuras Hotel & Beach Club and nearby?
Puerto Aventuras Hotel & Beach Club has 2 outdoor pools and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Puerto Aventuras Hotel & Beach Club?
Yes, LA ISLA offers international cuisine. Nearby restaurants include Bamboo Cafe & Smoothies (4-min walk), La Caleta (6-min walk), and Restaurant Latitude 20 (8-min walk).
Does Puerto Aventuras Hotel & Beach Club have rooms with private spa tubs?
Yes, each room has a private spa tub.
Does Puerto Aventuras Hotel & Beach Club have any outdoor private spaces?
Yes, every room features a patio and a yard.
What's the area around Puerto Aventuras Hotel & Beach Club like?
Puerto Aventuras Hotel & Beach Club is located near Oasis Beach, just a short 2-minute walk from CEDAM Museum and 3 minutes' walk from Nauti Burro.

Overall score and ratings

8.8

Fabulous

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

4/10 Fair

We paid the higher price for this hotel because it is RIGHT in the thick of Puerto Aventuras, but we would have been MUCH better off staying at an actual resort and paying the $65 a day for a golf cart to get around. The staff constantly acted like we were bothering them, and were super unfriendly. There was ONE really nice gentleman that we spoke with...he was wearing a different shirt than the other staff, so I'm thinking maybe a manager? He was super helpful and nice, but we dreaded asking the front desk for ANYTHING. We never got answers to our repeated questions about COVID testing. We even emailed their offices as indicated on their website to find out about COVID testing. No one was ever able or willing to tell us everything. More concerning was the older gentleman who approached my FIFTEEN year old daughter and demanded her room number. I was a foot away, but he didn't ask me...he asked the child. I appreciate them wanting to ensure that the people using their chairs, etc. are patrons, but that was super inappropriate and did not leave me with a safe feeling for her the rest of the trip. When I went to the front desk to speak with someone, the woman I spoke to was super rude and tried to just blow me off despite my asking to speak with a manager. I was NOT rude when I spoke with her, but I certainly felt like it needed to be brought to their attention. The property itself is gorgeous, if a little dated, and the Xenote restaurant on site was delightful.
Jennifer, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

A very clean and well-appointed resort. We enjoyed our stay very much!
William, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

kurt e y, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Aside from the hotel pools which there are several of different depths accommodating infants all the way to adults, the beach access is the highlight as well as access to several very good restaurants. None of the restaurants are gourmet but they are all very good. If you don't speak Spanish, then figuring stuff out can be a bit of a chore. For example, a full American breakfast was included in our room daily charges but the tip was not but there's actually almost no way to know that unless you pay very close attention to the bill which is for the most part acronyms and Spanish. There's also nothing in the room to explain much about the way things work. No tourist information. Brief hotel rules on the back of the door. That's it.
Ray, 5-night romance trip
Verified Expedia guest review

8/10 Very good

2nd time I this hotel, we like it. Staff is very friendly, hotel is nice with a decent pool and a private beach. However, the weekend is insane with plenty of people - not from the hotel itself - coming with kids screaming and splashing around. That is not fare for people who are coming in this hotel to relax. Also, the hotel is not good at organizing the transfer airport/hotel/airport
Philippe, 4-night romance trip
Verified Expedia guest review

6/10 Good

Two necessities not provided here influenced the rating! Hotel provides NO Drinking water or coffee after the first day! Seriously? In a country where even the Mexicans don’t drink the water! I was told you have to purchase water at the restaurant or across the way at OXXO! So we go to OXXO with the peso equivalent of $5 and they do not have change! This happened to us several days. Why? Because everyone at the hotel is trying to buy water! The staff was very friendly ..it’s not their fault. Could be a nice hotel but water is a necessity and for us coffee before cleaning up is also. They could at least offer those two ite,s in the lobby!
Stephen, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent location and beautiful ocean front property. Very accommodating staff.
Kelly, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Great location my nice hotel.
The hotel is in a very good location, right next to the beach the very small village. The rooms are decorated in typical Mexican Mayan style. Staff were efficient. Breakfast at the pier beach club was rather monotonous and we were not allowed to choose anything other than the said breakfast meal which was included in the rate. Even if we wanted to order something less such as a basic omelette this was not allowed. Overall not a bad hotel and the food they serve was very pricey for Mexico.
Michael, 6-night trip
Verified Hotels.com guest review

4/10 Fair

Our door key did not work the entire 6 nights we were there. We had to have the keys replaced multiple times and multiple times the keys would not work. The phone line to the front desk and room service was busy the entire trip, you could only get in touch with someone by visiting the front desk. The front desk was always understaffed
James, 6-night family trip
Verified Expedia guest review

8/10 Very good

Mike, 3-night trip
Verified Expedia guest review