Guests
All properties in Tulum, Tulum, Quintana Roo, Mexico

Hotel Bardo, Tulum

4-star hotel in Tulum City Center with spa and outdoor pool

  • Free WiFi and free parking
From
$582 CAD

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AV LA SELVA ENTRE KOHUNLICH, Tulum, 77780, QROO, Mexico
9.4.Exceptional.
  • Very beautiful property. Off the beaten path with the nicest pool of all. Food was…

    Jul. 29, 2021

  • My stay was amazing. I will definitely book again.

    Dec. 12, 2020

See all 132 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays48 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Dining options
Easy parking

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Pool
    • Free WiFi
    • Pet-friendly
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 30 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Full-service spa
    • 1 outdoor pool
    • Breakfast available

    What’s around

    • In Tulum City Center
    • Dos Aguas Park - 19 min walk
    • Cenote Crystal - 41 min walk
    • Tulum National Park - 2.3 mi / 3.8 km
    • Tulum Mayan Ruins - 3.6 mi / 5.7 km
    • Playa Ruinas - 3.6 mi / 5.8 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Villa

    What’s around

    Landmarks

    • In Tulum City Center
    • Dos Aguas Park - 19 min walk
    • Cenote Crystal - 41 min walk
    • Tulum National Park - 2.3 mi / 3.8 km
    • Tulum Mayan Ruins - 3.6 mi / 5.7 km
    • Playa Ruinas - 3.6 mi / 5.8 km
    • Gran Cenote - 3.7 mi / 5.9 km
    • Playa Paraiso - 4.9 mi / 7.8 km
    • Tulum Beach - 5 mi / 8.1 km
    • Tulum Monkey Sanctuary - 5.3 mi / 8.5 km
    • Cenote Manatí - 7.3 mi / 11.7 km
    map
    See on map
    AV LA SELVA ENTRE KOHUNLICH, Tulum, 77780, QROO, Mexico

    At a glance

    Hotel size

    • This hotel has 30 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-11:00 PM
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    The front desk is open daily from 7:30 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Children (18 years old and younger) not allowed

    Pets

    • Pets stay free (dogs only)
    • Restrictions apply*
    • Up to 44 lbs

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)
    • Water dispenser

    Things to do

    • Number of outdoor pools - 1
    • Full-service spa

    Services

    • Front desk (limited hours)
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Safe-deposit box at front desk
    • Garden
    • Terrace
    • Library
    • Television in common areas

    Languages Spoken

    • English
    • German
    • Italian
    • Portuguese
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Ceiling fan
    • Espresso maker

    Sleep well

    • Down comforter
    • Blackout drapes/curtains
    • Premium bedding
    • Pillowtop mattress

    Things to enjoy

    • Private pool
    • Private plunge pool
    • In-room massage available
    • Yard
    • Separate dining area
    • Separate sitting area

    Freshen up

    • Rainfall showerhead
    • Shower only
    • Free toiletries
    • Hair dryer

    Stay connected

    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)

    Special features

    Spa

    Guests can indulge in a pampering treatment at the hotel's full-service spa, Healing Tulum. Services include deep-tissue massages and hot stone massages.

    The spa is open daily.

    Dining

    Milam - Onsite fine-dining restaurant.

    Bardo's Bar - Onsite cocktail bar. Open daily.

    Fees & policies

    Optional extras

    • Breakfast costs between USD 10 and USD 20 per person (approximately)

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    Pool, spa, and gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    Policies

    This property does not have elevators.

    Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

    This property accepts credit cards and debit cards. Cash is not accepted.

    Also known as

    • Hotel Bardo Hotel
    • Hotel Bardo Tulum
    • Hotel Bardo Hotel Tulum

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Hotel Bardo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool.
    • Yes, dogs stay free, with a maximum weight of 44 lbs per pet. Service animals are exempt from fees.
    • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant, Milam. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Humo (8-min walk), El Camello Jr (9-min walk), and Los Aguachiles Tulum (10-min walk).
    • Hotel Bardo has a spa and private plunge pools, as well as a garden.
    9.4.Exceptional.
    • 10.0.Exceptional

      This was one of the nicest hotels my wife and I have ever stayed at. The room was perfectly designed for the space (which is why all the rooms are exactly the same self contained units) and the hotel amenities were luxurious, relaxing and exactly what you need. We had a fantastic evening with the bartender who was an absolute professional & cocktail wizard, as well as an enlightening conversation with Patrick the hotel manager who gave my wife a thoughtful parting gift as we left. Pure class. We hope to come back.

      Lance, 1 night family trip, Jan. 23, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Relaxing Oasis

      My stay was amazing from the time we got to the property. The staff made each guest feel special by using their surnames. It felt like my husband and I stayed at a retreat for relaxation, good food, and a beautiful location away from the noise.

      2 night trip, Dec. 4, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Dreamy.

      walter, 1 night trip, Nov. 5, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The staff and the property are amazing highly recommended for anyone staying in Tulum.

      2 night romance trip, Aug. 10, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      My experience at this hotel was amazing because of the front host Nichole!! This girl is a life saver from finding us rides and taxes to making sure all of our excursions new where to pick us up. Keeping us aware of what was available at our Hotel. Even when we went to try the oven made pizza and was not told that they ran of pizza 20 minutes after we sat down she helped us Uber some really good food. I appreciate every single thing she did to make my 33rd Birthday a epic one!!

      Dominique, 4 night trip with friends, Aug. 10, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great overall experience. Property was clean, peaceful, and beautiful on the eyes.

      3 night romance trip, Aug. 2, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Luxury Serenity in the Tulum Jungle

      Gorgeous property and true luxury in Tulum Jungle. I’ve stayed at really nice hotels and this one is truly one of the best I’ve stayed at. I stayed 4 nights at another hotel on the beach and that was nothing compared to this from the moment I walked in. Front desk was accommodating and concise with all the info I needed and how we could contact each other. Service top notch, in room amenities excellent, food and beverage everything, chef prepared meals, Covid 19 test at the hotel, emailed my results the same day, arranged by Bardo. Adjacent sister hotel with excellent pool and restaurant as well you can access without leaving Bardo. Only complaint was I didn’t get to utilize the spa as I notice the night before I left. The drinks were really good and I ask my bartender to double the shot and he did. Didn’t have to ask again. The bed was so comfortable and sheets were clean and fresh. All the linens were change in the afternoon and turn down service at around 6:30 to get me ready for bed. Wish I had stayed at this hotel longer and just visited the beach during the day as I was left questioning whether it was worth it after my first hotel on the beach left me disappointed. Book and experience everything as it left me feeling great. Thanks Bardo staff for ending my trip on a high note.

      3 night trip, Aug. 2, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The staff is excellent especially Nicole, she is very personable. She helped us throughout our whole stay for the most part. She made sure we had transportation set up and made sure everything was set up. The rest of the staff is good to, but Nicole jusy connects personality wise. Just makw sure if you stay here, your open to the outside the views of your room are beautiful and the pool outside your door make it that much worth it. Its breath taking. Socorro(Coco) is the massage lady she is very sweat and her hands are amazing. This is definitely a spot to go to remove yourselves from the world with not tv and just enjoy outside.

      4 night romance trip, Jul. 29, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Incredible

      2 night romance trip, Jul. 26, 2021

      Verified Expedia guest review

    • 6.0.Good

      I definitely prefer Hotel Bardo over Una Vida villas. Rooms at Bardo are a lot nicer, bigger and more secluded. You are in the jungle so make sure you have bug repellent because the misquotes are all over although they do light candles it doesn’t help much. Food options are very limited so don’t expect a whole lot and there is no 24hour room service . It’s about 20 min away from the tulum strip and depending on the time of day taxis can cost anywhere between $20-$50 one way but if you are looking for a chill vibe hotel this is the place for you. Hotel bardo is adult only so they say but we did see kids in the pool and not one person from management asked them to leave and Una Vida is family oriented.

      1 night romance trip, Jul. 21, 2021

      Verified Expedia guest review

    See all 132 reviews