The Star Grand Hotel and Residences Sydney

Photo gallery for The Star Grand Hotel and Residences Sydney

Primary image
Pool
Pool
Pool
Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Overview of The Star Grand Hotel and Residences Sydney

The Star Grand Hotel and Residences Sydney

5.0 star property
Luxury hotel with spa, near Circular Quay

9.0/10 Superb

1,006 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Air conditioning
  • Connecting rooms available
  • Casino
The price is CA $246
Price available on 10/03/2022
Map
80 Pyrmont Street, Pyrmont, NSW, 2009
Main amenities
  • Daily housekeeping
  • Casino
  • Full-service spa
  • Nightclub
  • Self parking
  • 24-hour room service
  • Business center
  • 24-hour front desk
  • Front desk safe
  • Convenience store
  • ATM/banking services
  • Laundry service
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • In Darling Harbour
  • Circular Quay - 28 min walk
  • Sydney Opera House - 39 min walk
  • Sydney Harbour Bridge - 39 min walk
  • Star Casino - 1 min drive
  • SEA LIFE Sydney Aquarium - 3 min drive
  • Luna Park - 9 min drive
  • Bondi Beach - 25 min drive
  • Coogee Beach - 30 min drive
  • Taronga Zoo - 20 min drive
  • Manly Beach - 30 min drive

Getting around

  • Sydney Airport (SYD) - 30 min drive
  • Sydney Redfern Station - 4 min drive
  • Exhibition Centre Station - 14 min walk
  • Sydney Central Station - 28 min walk
  • Star City Light Rail Station - 2 min walk
  • John Street Square Light Rail Station - 4 min walk
  • The Star Station - 5 min walk

About this property

The Star Grand Hotel and Residences Sydney

5-star luxury hotel in the heart of Darling Harbour
Circular Quay is located near The Star Grand Hotel and Residences Sydney, which provides a casino, a nightclub, and a grocery/convenience store. Hit the jackpot at this hotel with amenities such as 312 casino gaming tables, 1500 slot machines, and 3 casino VIP rooms. Treat yourself to a massage at the onsite spa. Free in-room WiFi is available to all guests, along with shopping on site and dry cleaning/laundry services.
Other perks include:
  • Self parking (surcharge), a gift shop, and tour/ticket assistance
  • Luggage storage, free newspapers, and an elevator
  • A front desk safe, a 24-hour front desk, and concierge services
  • Guest reviews give top marks for the overall value, helpful staff, and first-rate property condition
Room features
All guestrooms at The Star Grand Hotel and Residences Sydney have thoughtful touches such as 24-hour room service and premium bedding, as well as amenities like free WiFi and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Other amenities include:
  • Tempur-Pedic beds, down comforters, and free cribs/infant beds
  • Showers, free toiletries, and hair dryers
  • TVs with premium channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 480 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Cash is not accepted at this property

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (AUD 40 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 24-hour room service

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Casino
  • Full-service spa
  • Nightclub
  • 312 casino gaming tables
  • 1500 casino slot machines
  • 3 casino VIP rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • IPod docking station
  • Television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress
  • Free crib/infant bed

What to enjoy

  • Individually decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily.

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 2 percent

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Sauna
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Sauna
  • Spa tub

Children & extra beds

  • Rollaway beds are available for AUD 80.0 per night

Parking

  • Self parking costs AUD 40 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Astral Tower Star
Astral Tower Star Hotel Pyrmont
Astral Tower Star Pyrmont
Star Astral Tower
Astral Tower Hotel Pyrmont
Astral Tower Hotel
Astral Tower Pyrmont
Star Grand Hotel Sydney
Star Grand Hotel
Star Grand Sydney
Star Grand
Hotel The Star Grand, Hotel & Residences Sydney Pyrmont
Pyrmont The Star Grand, Hotel & Residences Sydney Hotel
Hotel The Star Grand, Hotel & Residences Sydney
The Star Grand, Hotel & Residences Sydney Pyrmont
Astral Tower Residences at The Star
Pyrmont Astral Tower and Residences Hotel
Hotel Astral Tower and Residences
Astral Tower and Residences Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower
The Star Grand Hotel and Residences Sydney Hotel Pyrmont
The Star Grand Hotel and Residences Sydney Hotel
The Star Grand Hotel and Residences Sydney Pyrmont
The Star Grand Hotel Residences Sydney
Astral Tower Residences at The Star
Astral Tower Residences
The Star Residences Sydney
The Star Residences Sydney
The Star Grand Hotel and Residences Sydney Hotel
The Star Grand Hotel and Residences Sydney Pyrmont
The Star Grand Hotel and Residences Sydney Hotel Pyrmont

Frequently asked questions

Does The Star Grand Hotel and Residences Sydney offer free cancellation for a full refund?
Yes, The Star Grand Hotel and Residences Sydney does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Star Grand Hotel and Residences Sydney?
As of 25 Sept 2022, prices found for a 1-night stay for 2 adults at The Star Grand Hotel and Residences Sydney on 3 Oct 2022 start from CA $246, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Star Grand Hotel and Residences Sydney?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Star Grand Hotel and Residences Sydney?
Sorry, pets aren't allowed.
Is parking offered on site at The Star Grand Hotel and Residences Sydney?
Yes. Self parking costs AUD 40 per night.
What are the check-in and check-out times at The Star Grand Hotel and Residences Sydney?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Star Grand Hotel and Residences Sydney?
Yes, the 39558 square-foot casino features 1500 slot machines and 312 gaming tables.
What is there to do at The Star Grand Hotel and Residences Sydney and nearby?
The Star Grand Hotel and Residences Sydney has a casino and a nightclub, as well as a spa.
Are there restaurants at or near The Star Grand Hotel and Residences Sydney?
Yes. Nearby restaurants include Bar Zini (3-min walk), Gallon (3-min walk), and Yuzu (4-min walk).
What's the area around The Star Grand Hotel and Residences Sydney like?
The Star Grand Hotel and Residences Sydney is located on the waterfront in Darling Harbour, a short 2-minute walk from Star City Light Rail Station and 15 minutes' walk from SEA LIFE Sydney Aquarium. Travelers love the hotel's prime location.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

prabin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rose, 1-night trip
Verified Hotels.com guest review

4/10 Fair

This is by no means a 5 star stay. $4000 for a 2bedroom apartment for 5 days with the most uncomfortable lounge, barely any amenities in the bathroom, poor housekeeping even after making contact with our concerns( no mopping of any floors), vacuumed once, towels and sheets changed on the last day in the main room only. Mini bar items never replaced,
nell, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Danny, 2-night trip
Verified Hotels.com guest review

8/10 Very good

We stayed in residences not casino hotel.
Stay was great but it is a little far unless gambling & drinking is on your agenda. Could be cleaner. Found empty whiskey bottle in kitchen, half eaten biscuit under tv unit finger-food prints all over glass doors and generally dusty.
Marianne, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The star grand hotel is a 2* or 5* hotel?
It’s terrible. 5* hotel with the broken ceiling and water falling down at night.
Kim Xuan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel, great location, not great for busines
Great hotel, great location, not great for business. Wi-Fi was unreliable and there is no desk in the room which makes it difficult as a business hotel. Other than that it would have been a perfect stay.
Jeramyn, 11-night business trip
Verified Hotels.com guest review

8/10 Very good

Shane, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 1-night trip
Verified Hotels.com guest review