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Real de la Palma

Photo gallery for Real de la Palma

2 outdoor pools
Luxury Room | Terrace/patio
Family Cabin | In-room safe, free WiFi, bed sheets, wheelchair access
Luxury Room | In-room safe, free WiFi, bed sheets, wheelchair access
Standard Double Room | In-room safe, free WiFi, bed sheets, wheelchair access

Overview of Real de la Palma

Real de la Palma

3.0 star property
3-star hotel with 2 outdoor pools, near La Ropa Beach

8.4/10 Very good

13 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
Map
Avenida de la Bahía no. 4, Col. La Ropa, Zihuatanejo, GRO, 40895
Main amenities
  • 2 outdoor pools
  • Air conditioning
  • Barbecue grills
  • Breakfast available
  • Daily housekeeping
  • Garden
  • Multilingual staff
  • Near the beach
  • Restaurant
  • Snack bar/deli
  • Spa services
  • Terrace
For families
  • Barbecue grill(s)
  • Daily housekeeping
  • Free self parking
  • Garden
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Playa Las Gatas
  • La Ropa Beach - 3 min walk
  • Zihuatanejo Bay - 1 min drive
  • Las Gatas Beach - 2 min drive

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 28 min drive

Restaurants

  • Restaurante el Pirata - 4 min walk
  • Patys Marimar - 16 min walk
  • Il Mare - 3 min drive
  • Tritón - 16 min walk
  • Bistro del Mar - 3 min drive
Map

About this property

Real de la Palma

Real de la Palma puts you 0.2 mi (0.3 km) from La Ropa Beach. Guests indulge in hot stone massages, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a snack bar/deli, and a terrace.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms

Arriving/Leaving

  • Check-in time from 1:00 PM - 8:00 PM
  • Early check-in subject to availability
  • Minimum check-in age: 19
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 10:30 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Barbecue grills
  • Free daily reception
  • Snack bar/deli

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Multilingual staff
  • Tour/ticket assistance

Facilities

  • 2 outdoor pools
  • Garden
  • Spa services
  • Terrace

Accessibility

  • In-room accessibility (select rooms)
  • Wheelchair accessible

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 15-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, Swedish massages, and Thai massages.

Dining

El Vigía - Onsite restaurant.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 150–300 per person

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Children under 9 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

<p>This property does not have elevators. </p><p>Long-term renters welcome. </p><p>Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Real de la Palma Hotel
Real de la Palma Zihuatanejo
Real de la Palma Hotel Zihuatanejo

Frequently asked questions

Does Real de la Palma offer free cancellation for a full refund?
Yes, Real de la Palma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Real de la Palma?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Real de la Palma?
Yes, there are 2 outdoor pools. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Real de la Palma?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Real de la Palma?
Yes, there's free self parking.
What are the check-in and check-out times at Real de la Palma?
You can check in from 1:00 PM - 8:00 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Real de la Palma and nearby?
Real de la Palma has 2 outdoor pools and spa services, as well as a garden.
Are there restaurants at or near Real de la Palma?
Yes, there's an onsite restaurant, El Vigía.
What's the area around Real de la Palma like?
Real de la Palma is located near La Ropa Beach in Playa Las Gatas, a short 3-minute walk from Zihuatanejo Bay and 14 minutes' walk from Las Gatas Beach.

Reviews

8.4

Very good

8.0/10

Cleanliness

8.0/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Chantal, 11-night trip
Verified Expedia guest review

6/10 Good

Wish it was better
I really wanted to like this hotel. The grounds are truly a beautiful boutique style hotel with greenery jungle atmosphere. We (a large family occupying 4 family cabin rooms and 1 couples room) arrived around 8 pm to find out that the large pool was empy and out of service. We had to go to the smaller pool in the back of the property which was already occupied by a large family. It was very dark and seating for only a few people. We had to go get our chairs from our rooms patio. Tried to get food service and our server Rogelio was kind and hard working but the kitchen staff could not get our orders right and I ended up not even getting my food at all, went to bed hungry. My room was a little weird and old and my daughter found spiders in the beds frame (made of cement). Do not expect a super comfy bed and spotless room. Go if you are ok with things not being perfect in exchange for beautiful scenery and walking distance to playa ropa beach. Oh yeah another thing the bar was not able to make any of my favorite cocktails. Had to stick to tequila sunrises and beer. They have a lot of improvements to make but i think they do have potential.
Lydia and Efrain, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Marcos, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely wonderful stay at the Real de la palma. Beautiful rustic Mexican rooms . Loved the second floor balcony above the pools. The grounds are Amazing. The staff were super attentive and made the Experience a true memorable holiday.
Bradley, 18-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hidden Gem!
Very happy with this hotel, it was a hidden gem!! The rooms and hotel grounds were immaculate and super charming. Only a block from Playa Ropa but quiet and safe-feeling. And the restaurant is amazing! Would definitely return with family, friends next chance i get.
Naomi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good location one block from beach, terrific staff, homey feel very good restaurant. Excellent value overall
Peter, 7-night romance trip
Verified Expedia guest review

8/10 Very good

No funciona el WiFi
Todo agradable, el servicio excelente, limpio y confortable Lo único es que la señal de WiFi no llegaba hasta las cabañas😔
Araceli, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Consuelo Janette, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Saul, 4-night trip
Verified Expedia guest review