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All properties in Queenstown, Otago, New Zealand

Novotel Queenstown Lakeside, Queenstown

Mountain hotel in Queenstown City Centre with restaurant and bar/lounge

  • Free WiFi in lobby
From
$144 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Indoor Spa Tub
  • Indoor Spa Tub
  • Private spa tub
  • Room, 1 King Bed, Lakeside - Bathroom
  • Indoor Spa Tub
Indoor Spa Tub. Image 1 of 53
1 / 53Indoor Spa Tub
Corner of Earl and Marine Parade, Queenstown, 9348, New Zealand
8.6.Fabulous.
  • Very well located hotel. Right in the centre of town . Very close to restaurants etc. And…

    Jan. 12, 2020

  • The hotel is situated in the perfect spot for walking around downtown and the lakeside of…

    Mar. 28, 2019

See all 490 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Parking available
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 273 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Spa tub

For families

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In Queenstown City Centre
  • Williams Cottage - 1 min walk
  • Lake Wakatipu - 1 min walk
  • Church of St Peters - 2 min walk
  • Queenstown Mall - 3 min walk
  • Toi o Tahuna - 4 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 2 Double Beds
  • Room, 1 King Bed, Lakeside
  • Double Room, 2 Double Beds, Lakeside
  • Standard Room, 1 King Bed
  • Standard Room, 1 Queen Bed
  • Standard Room, 1 King Bed, View
  • Standard Double Room, 2 Double Beds, View

What’s around

Landmarks

  • In Queenstown City Centre
  • Williams Cottage - 1 min walk
  • Lake Wakatipu - 1 min walk
  • Church of St Peters - 2 min walk
  • Queenstown Mall - 3 min walk
  • Toi o Tahuna - 4 min walk
  • Skycity Queenstown Casino - 4 min walk
  • Creative Queenstown Arts & Crafts Market - 4 min walk
  • Steamer Wharf - 4 min walk
  • Fear Factory Queenstown - 5 min walk
  • Queenstown Arts Centre - 5 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive
map
See on map
Corner of Earl and Marine Parade, Queenstown, 9348, New Zealand

At a glance

Hotel size

  • This hotel has 273 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite valet parking (NZD 25.00 per night; includes in/out privileges)
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Offsite parking within 164 ft (NZD 20 per night); discounts available
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 646
  • Conference space size (meters) - 60
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1988
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • Chinese
  • Czech
  • Dutch
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board

Sleep well

  • Pillow menu

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 21-inch LCD TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Elements - This restaurant serves breakfast and dinner. A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Refundable depositPay at property

  • Deposit: NZD 100 per night

Optional extras

  • WiFi is available in guestrooms for NZD 10 per night (rates may vary)
  • Wired Internet access is available in guestrooms for NZD 10 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of NZD 33.00 for adults and NZD 17.50 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 percent

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Babysitting/childcare is available for an extra charge

ParkingPay at property

  • Valet parking costs NZD 25.00 per night with in/out privileges
  • Parking is available nearby and costs NZD 20 per night (164 ft away)

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

Also known as

  • Lakeside Novotel
  • Queenstown Novotel
  • Novotel Gardens Queenstown
  • Novotel Queenstown Lakeside Hotel Queenstown
  • Novotel Queenstown Lakeside Hotel
  • Novotel Queenstown Lakeside Hotel
  • Novotel Queenstown Lakeside Queenstown
  • Novotel Queenstown Lakeside Hotel Queenstown
  • Lakeside Novotel Queenstown
  • Novotel Lakeside
  • Novotel Lakeside Hotel
  • Novotel Lakeside Hotel Queenstown
  • Novotel Lakeside Queenstown
  • Novotel Queenstown
  • Novotel Queenstown Lakeside
  • Queenstown Lakeside

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Novotel Queenstown Lakeside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs NZD 25.00 per night. Parking spots may be limited. Electric vehicle charging is available.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant, Elements. Nearby restaurants include Captains Restaurant (3-min walk), Vudu (3-min walk), and Fergburger (4-min walk).
  • No, this hotel doesn't have a casino, but Skycity Queenstown Casino (4-min walk) and SKYCITY Wharf Casino (5-min walk) are both nearby.
  • Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours, and segway rentals. Relax in the spa tub or enjoy the use of other amenities, which include a fitness center and a picnic area. Novotel Queenstown Lakeside also has a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    Getting away

    Great to be in a beautiful place

    Susan, 2 night trip with friends, Sep. 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location, Location

    Novotel Queenstown was amazing. Team were super helpful and friendly. Nothing was too much trouble. They went above and beyond my expectations. Hotel was exceptionally clean and kept at a constant comfortable temperature . Loved the valet service. Location was great, right on the lakefront, less than 5 minute walk to restaurants, bars and shopping, 10 minute walk to Skyline.

    Karen, 5 night trip, Sep. 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great location

    Great location, services just as you’d expect from a chain hotel. Town was quiet (lvl 2) so we parked on the road overnight, plenty available.

    Paula, 1 night trip, Sep. 15, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    This hotel needs a major renovation in the bathrooms, which are very dated and rundown. Doorframes and tiles are showing neglect and damage and room moisture from showers is not expelled quickly.

    4 night trip, Jul. 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location was perfect, right near town and on the lakefront. There is also an incredible playground for children right outside the hotel. Breakfast was sensational. Room was comfortable and quiet. Would stay again.

    5 night family trip, Jul. 10, 2021

    Verified Expedia guest review

  • 6.0.Good

    Nothing

    2 night family trip, Jun. 30, 2021

    Verified Expedia guest review

  • 6.0.Good

    Old room

    Location and service are amazing. But the rooms are old and our heat pump was making a humming noise that’s as loud as a jet boats engine, it caused us headache. The bathroom is old and the bath is stained and old, not like the in room spa shown in photos in hotels.com

    Miller Corp, 2 night trip, Jun. 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely hotel! I would definitely stay again

    3 night trip, Jun. 21, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Overall top class location is v handy

    3 night family trip, Jun. 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very central place to stay. We had a lakefront room which was nice. Disappointed there was no free parking. Options were street parking... Paid for every 2 hours. Wilson car park or paid valet parking.

    2 night romance trip, Jun. 11, 2021

    Verified Wotif guest review

See all 490 reviews