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PARKROYAL COLLECTION Kuala Lumpur

Photo gallery for PARKROYAL COLLECTION Kuala Lumpur

Exterior
Rooftop terrace
Lifestyle Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi
Restaurant
COLLECTION Club Premier Double Double | In-room safe, blackout drapes, iron/ironing board, free WiFi

Overview of PARKROYAL COLLECTION Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur

5.0 star property
Luxury hotel with spa, near Berjaya Times Square
8.6 out of 10 Fabulous
8.6/10 Fabulous

202 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Jalan Sultan Ismail, Kuala Lumpur, 50250
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Children's pool
  • Pool bar
  • 24-hour room service
For families
  • Children's pool
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Bathrobes

Room options

About this area

What's nearby

  • In Bukit Bintang
  • Berjaya Times Square - 7 min walk
  • Pavilion Kuala Lumpur - 7 min walk
  • KLCC Park - 18 min walk
  • Suria KLCC Shopping Centre - 20 min walk
  • Petronas Twin Towers - 23 min walk
  • Kuala Lumpur Tower - 23 min walk
  • Jalan Alor - 3 min drive
  • Petaling Street - 3 min drive
  • Merdeka Square - 4 min drive
  • World Trade Centre Kuala Lumpur - 6 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive
  • Kuala Lumpur International Airport (KUL) - 49 min drive
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur KTM Komuter Station - 5 min drive
  • Kuala Lumpur Masjid Jamek Station - 30 min walk
  • Bukit Bintang Station - 2 min walk
  • Imbi Station - 7 min walk
  • Raja Chulan Station - 10 min walk

Restaurants

  • Teppanyaki - 5 min walk
  • The Chicken Rice Shop - 4 min walk
  • Starbucks - 1 min walk
  • Chatz Brasserie - 1 min walk
  • Ah Cheng Laksa - 4 min walk
Map

About this property

PARKROYAL COLLECTION Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur features a rooftop terrace and puts you within a 10-minute walk of Berjaya Times Square and Pavilion Kuala Lumpur. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with Swedish massages, body wraps, or facials. An outdoor pool, a poolside bar, and a 24-hour fitness center are other highlights at this luxurious hotel. The local sightseeing and comfortable guestrooms get great marks from fellow travelers. The property is just a short walk to public transportation: Bukit Bintang Station is 2 minutes and Imbi Station is 7 minutes.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 527 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered onsite self parking (MYR 10 per day)
  • Onsite valet parking (MYR 35 per day)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Children's pool

What to do

  • Shopping
  • Access to nearby outdoor pool

Working away

  • 10 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • An outdoor pool
  • Shopping mall on site
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Dining

Thyme All-Day Dining - Onsite restaurant.
Botanist Lounge & Bar - Onsite lobby lounge. Open daily.
Skye Chill - Onsite café. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 70 for adults and MYR 35 for children

Parking

  • Covered self parking costs MYR 10 per day
  • Valet parking costs MYR 35 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning.

Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Kuala Lumpur Parkroyal
Parkroyal
Parkroyal Hotel
Parkroyal Hotel Kuala Lumpur
Parkroyal Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
PARKROYAL Kuala Lumpur Hotel
PARKROYAL Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel
PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does PARKROYAL COLLECTION Kuala Lumpur offer free cancellation for a full refund?
Yes, PARKROYAL COLLECTION Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at PARKROYAL COLLECTION Kuala Lumpur?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at PARKROYAL COLLECTION Kuala Lumpur?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at PARKROYAL COLLECTION Kuala Lumpur?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at PARKROYAL COLLECTION Kuala Lumpur?
Yes. Self parking costs MYR 10 per day. Valet parking costs MYR 35 per day.
What are the check-in and check-out times at PARKROYAL COLLECTION Kuala Lumpur?
You can check in starting at 2 PM. Check-out time is noon. Express check-out is available.
What is there to do at PARKROYAL COLLECTION Kuala Lumpur and nearby?
PARKROYAL COLLECTION Kuala Lumpur has a spa and an outdoor pool, as well as a 24-hour fitness center and access to a nearby outdoor pool.
Are there restaurants at or near PARKROYAL COLLECTION Kuala Lumpur?
Yes, there are 3 onsite restaurants.
What's the area around PARKROYAL COLLECTION Kuala Lumpur like?
PARKROYAL COLLECTION Kuala Lumpur is in Bukit Bintang, a short 2-minute walk from Bukit Bintang Station and 7 minutes' walk from Berjaya Times Square. Travelers say the area is central and good for shopping.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

6/10 Good

Dissapointing stay this time round
My second time staying in a collection club room. But this time it was kinda disappointing. While we did enjoy the standard offerings the club rooms have, we did not have hot water for shower/bath for 3 days. It was either cold or colder. As soon as we checked in, We feedback about the hot water. The engineer came and the solution was, to leave the sink, shower and bath running for at least 30mins so that we can get the water warm. Imagine the amount of wastage just to get a warm shower/bath. It was not even lukewarm. Second day the problem persist and I insisted on a room change on the third day. We were swapped to another room- a "suite" and it has the same issue! We were swapped again to level 4 and thankfully the problem ended. There were a lot of wasted time where I could spend touring the city but instead I spent escalating issues just to have a comfortable stay.
Raja Mohamed, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Yeong Wai, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

Lim, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Ok stay in a good location
Good location, nice pool and excellent gym. Room was very dirty, carpets stained and room not ready for check in til 5:30. Decent value for the price but not worthy of 5 star rating.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Room to improve on check in, it takes longer as normal compare to other hotel.
Desmond, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

jacqueline, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Could have been better
Location and room size were the best things. Hit and miss in the club lounge, room not cleaned one day and noisy air condtioning
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Holly, 2-night trip
Verified Hotels.com guest review

6/10 Good

Convenient
Jean, 2-night trip with friends
Verified Expedia guest review

4/10 Fair

After renovation, Parkroyal hotel room looks like budget hotel style. Not comfortable. I prefer the old layout(before renovation).
Amy, 3-night family trip
Verified Hotels.com guest review