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Crowne Plaza Hotel Queenstown, an IHG Hotel

Photo gallery for Crowne Plaza Hotel Queenstown, an IHG Hotel

Exterior
View from room
Exterior
Standard Room, 2 Queen Beds, Balcony, Mountain View | Minibar, in-room safe, desk, laptop workspace
Restaurant

Overview of Crowne Plaza Hotel Queenstown, an IHG Hotel

Crowne Plaza Hotel Queenstown, an IHG Hotel

4.5 star property
Luxury hotel in Queenstown City Centre with restaurant and bar/lounge
8.8 out of 10 Fabulous
8.8/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Gym
Map
93 Beach Street, Queenstown, Otago, 9300
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Internet in the lobby
  • Ski storage
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Babysitting
  • 24-hour business center
  • Business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Queenstown City Centre
  • Lake Wakatipu - 1 min drive
  • Skyline Queenstown - 1 min drive
  • Coronet Peak Ski Area - 16 min drive
  • The Remarkables Ski Area - 25 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 14 min drive

Restaurants

  • Smiths - Craft Beer House - 3 min walk
  • Fergburger - 3 min walk
  • Vudu Cafe & Larder - 3 min walk
  • Harrys Pool Bar - 4 min walk
  • Fergbaker - 4 min walk
Map

About this property

Crowne Plaza Hotel Queenstown, an IHG Hotel

Enjoy your visit to Queenstown with a stay at Crowne Plaza Hotel Queenstown, an IHG Hotel. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travelers say great things about the breakfast and location.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Indonesian, Japanese, Malay, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 139 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (16 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (NZD 30.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Children's menu

What to do

  • May offer priority ski access
  • Beach nearby
  • Ski area nearby
  • Ice skating nearby

Working away

  • 24-hour business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Wired Internet access is available in public areas for NZD 10 for 12 hours (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately NZD 38 for adults and NZD 20 for children
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for NZD 65.0 per night

Parking

  • Valet parking costs NZD 30.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
There are no breakfast or dinner fees for each child age 0-12 when dining with a paying adult ordering from the regular menu. Children must dine from the kids menu for dinner. Children age 13-16 receive 50% off the adult breakfast fee.

Also known as

Crowne Plaza Hotel Queenstown
Crowne Plaza Queenstown
Queenstown Crowne Plaza Hotel
Crowne Plaza Queenstown Hotel Queenstown
Queenstown Crowne Plaza
Crowne Plaza Hotel Queenstown
Crowne Plaza Hotel Queenstown, an IHG Hotel Hotel
Crowne Plaza Hotel Queenstown, an IHG Hotel Queenstown
Crowne Plaza Hotel Queenstown, an IHG Hotel Hotel Queenstown

Frequently asked questions

Does Crowne Plaza Hotel Queenstown, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Hotel Queenstown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Hotel Queenstown, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Crowne Plaza Hotel Queenstown, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Hotel Queenstown, an IHG Hotel?
Yes. Valet parking costs NZD 30.00 per night. Parking spots may be limited.
What are the check-in and check-out times at Crowne Plaza Hotel Queenstown, an IHG Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Crowne Plaza Hotel Queenstown, an IHG Hotel?
No, this hotel doesn't have a casino, but SKYCITY Wharf Casino (1-min walk) and Skycity Queenstown Casino (4-min walk) are both nearby.
What is there to do at Crowne Plaza Hotel Queenstown, an IHG Hotel and nearby?
Have fun with nearby winter activities like ice skating and skiing. Enjoy amenities like a fitness center, a picnic area, and a garden.
Are there restaurants at or near Crowne Plaza Hotel Queenstown, an IHG Hotel?
Yes, there's an onsite restaurant.
What's the area around Crowne Plaza Hotel Queenstown, an IHG Hotel like?
Crowne Plaza Hotel Queenstown, an IHG Hotel is located near Queenstown Beach in Queenstown City Centre, a short 2-minute walk from Steamer Wharf and 3 minutes' walk from Lake Wakatipu. Travelers say the area is central and ideal for skiing.

Reviews

8.8

Fabulous

8.9/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

glenda, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Ordinary
Most staff were excellent
Jean, 2-night trip
Verified Hotels.com guest review

8/10 Very good

6-night trip
Verified Hotels.com guest review

8/10 Very good

Sharon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Top Spot !!!
Was up to our expectations. Laundry facility was an absolute bonus. Also the balcony & the outdoor recreational area & gym. Perfect position on Beach Street with easy walking to everything. Top spot. Highly recommended.
Albert, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The place is so convenient for everything. Very friendly staffs.
Gayathri, 3-night trip
Verified Expedia guest review

8/10 Very good

The hotel was fine. Did not like the congestion and commercialization of Queenstown
David, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Spent a week at Crown Plaza Queenstown when our motorhome booking fell through. Was a great base to explore surrounding areas.
Lynne, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location for amenities in Queenstown. Friendly staff.
Natalie, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Karen, 1-night trip
Verified Hotels.com guest review