Guests
All properties in Queenstown, Otago, New Zealand

Crowne Plaza Hotel Queenstown, an IHG Hotel, Queenstown

Luxury hotel in Queenstown City Centre with restaurant and bar/lounge

  • Free WiFi
From
$141 CAD

Image gallery

  • Suite, 1 Bedroom, Lake View - Guest Room
  • Suite, 1 Bedroom, Lake View - Guest Room
  • Standard Room, 1 King Bed, Lake View - Balcony View
  • Standard Room, 1 King Bed, Lake View - Balcony View
  • Suite, 1 Bedroom, Lake View - Guest Room
Suite, 1 Bedroom, Lake View - Guest Room. Image 1 of 112
1 / 112Suite, 1 Bedroom, Lake View - Guest Room
93 Beach Street, Queenstown, 9300, Otago, New Zealand
8.8.Fabulous.
  • great location. eat walking to everything.

    Mar. 14, 2020

  • Perfect location. Was close to all restaurants and attractions.

    Mar. 3, 2020

See all 470 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 139 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In Queenstown City Centre
  • Steamer Wharf - 1 min walk
  • SKYCITY Wharf Casino - 1 min walk
  • Creative Queenstown Arts & Crafts Market - 2 min walk
  • Steamer Wharf - 2 min walk
  • Fear Factory Queenstown - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Balcony
  • Standard Room, 1 King Bed, Accessible, Mountain View
  • Standard Room, 1 King Bed, Lake View
  • Standard Room, 2 Queen Beds, Balcony, Mountain View
  • Standard Room, 1 King Bed, Balcony, Mountain View
  • Standard Room, 2 Queen Beds, Balcony, Lake View
  • Standard Room, 2 Queen Beds
  • Standard Room
  • Suite, 1 Bedroom, Lake View
  • Standard Room, 1 King Bed, Balcony, Lake View
  • Standard Room, 2 Queen Beds, Balcony
  • Room, 1 Queen Bed, Balcony, Lake View

What’s around

Landmarks

  • In Queenstown City Centre
  • Steamer Wharf - 1 min walk
  • SKYCITY Wharf Casino - 1 min walk
  • Creative Queenstown Arts & Crafts Market - 2 min walk
  • Steamer Wharf - 2 min walk
  • Fear Factory Queenstown - 3 min walk
  • Lake Wakatipu - 3 min walk
  • Toi o Tahuna - 3 min walk
  • Skycity Queenstown Casino - 4 min walk
  • TSS Earnslaw Steamship - 4 min walk
  • Williams Cottage - 6 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive
map
See on map
93 Beach Street, Queenstown, 9300, Otago, New Zealand

At a glance

Hotel size

  • This hotel has 139 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (16 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (NZD 23.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Ski storage
  • Fitness facilities

Working away

  • 24-hour business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways

Languages Spoken

  • Chinese
  • Dutch
  • English
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Wired Internet access is available in public areas for NZD 10 for 12 hours (rates may vary)
  • Buffet breakfast is offered for an extra charge of NZD 32 for adults and NZD 16 for children (approximately)

Children and extra bedsPay at property

  • Rollaway beds are available for NZD 65.0 per night
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Valet parking costs NZD 23.00 per night with in/out privileges

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

There are no breakfast or dinner fees for each child age 0-12 when dining with a paying adult ordering from the regular menu. Children must dine from the kids menu for dinner. Children age 13-16 receive 50% off the adult breakfast fee.

Also known as

  • Crowne Plaza Hotel Queenstown
  • Crowne Plaza Hotel Queenstown
  • Crowne Plaza Hotel Queenstown, an IHG Hotel Hotel
  • Crowne Plaza Hotel Queenstown, an IHG Hotel Queenstown
  • Crowne Plaza Hotel Queenstown, an IHG Hotel Hotel Queenstown
  • Crowne Plaza Queenstown
  • Queenstown Crowne Plaza Hotel
  • Crowne Plaza Queenstown Hotel Queenstown
  • Queenstown Crowne Plaza

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Crowne Plaza Hotel Queenstown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs NZD 23.00 per night. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Vudu (3-min walk), Fergburger (4-min walk), and Lombardi (4-min walk).
  • No, this hotel doesn't have a casino, but SKYCITY Wharf Casino (1-min walk) and Skycity Queenstown Casino (4-min walk) are both nearby.
  • Have fun with nearby winter activities like ice skating and skiing. Enjoy amenities like a fitness center, a picnic area, and a garden.
8.8.Fabulous.
  • 8.0.Very Good

    Great location n view, nice bathroom, outlets to charge batteries, mattress wasn’t the best but not bad.

    3 night family trip, Dec. 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The room we had was suppose to be a courtyard view. Turned out to be a little forest. The plants were all over grown and we could not even sit out even if we wanted to.. other than that the hotel was good and very convenient.

    5 night romance trip, Nov. 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    5 day stay - a great base for a holiday.

    Reception staff were very friendly and our room was ready earlier than expected. Valet parking was very efficient. Room was very clean and quiet. The location couldnt be faulted - Super handy for walking into town. Breakfast was very delicious and there were plenty of options.

    4 night trip, Jul. 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely stay at Queenstown

    Stayed at the lakeview room with stunning view although need to walk up a flight of stairs as the lift doesn't service the 7th floor. Room is clean. Enjoyable stay.

    Iris, 7 night family trip, Jul. 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    The location was awesome. Right on the water front and close to all the happening places. Parking was $20 per

    S, 4 night family trip, Jul. 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Pleasant convenient downtown hotel

    Downtown location very convenient and great range of restaurants across the road at Steamer Wharf. Only room choice was standard king which was large and had modern pleasant decor. Only disappointment was no comfortable chair despite enough room for two or a sofa bed. Room was spotlessly clean. Breakfast had impressive choice and was very pleasant.

    David, 1 night trip, Jul. 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    2 night romance trip, Jun. 27, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Great Hotel and Location

    Lovely room with amazing views across the lake. All staff were friendly and helpful and the buffet breakfast was very good value for money....certainly no need for lunch! The hotel is ideally located and is only a few minutes stroll from bars, restaurants and the CBD.

    Karen, 5 night trip, Jun. 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    good

    4 night romance trip, Jun. 16, 2021

    Verified Wotif guest review

  • 8.0.Very Good

    Great location, good sized rooms. Perfect for a weekend getaway

    3 night romance trip, Jun. 16, 2021

    Verified Expedia guest review

See all 470 reviews