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Comfort Inn At The Zoo, Omaha

Hotel with indoor pool, near Henry Doorly Zoo

  • Free self-serve breakfast, free WiFi, and free parking
From
$116 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Pool
  • Pool
  • Pool
  • Room, 1 King Bed, Non Smoking, Courtyard View - Bathroom
  • Pool
Pool. Image 1 of 28
1 / 28Pool
2920 South 13th Court, Omaha, 68108, NE, United States of America
6.4.Good.
  • Old property, needs and overhaul. Doors don’t close properly, barely lock. pool heater…

    May 12, 2019

  • Good location

    Feb. 22, 2019

See all 483 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Quiet
Safe
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 79 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour front desk
  • Air conditioning

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Heart of Omaha
  • Henry Doorly Zoo - 15 min walk
  • Orpheum Theater - 39 min walk
  • Omaha Children's Museum - 43 min walk
  • Rosenblatt Stadium - 15 min walk
  • Lauritzen Gardens - 23 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed
  • Room, 2 Queen Beds
  • Room, 1 Queen Bed, Accessible, Non Smoking
  • Room, 1 Queen Bed, Accessible, Courtyard View
  • Room, 1 King Bed, Non Smoking, Courtyard View
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Suite, Multiple Beds, Non Smoking
  • Suite, Multiple Beds, Non Smoking

What’s around

Landmarks

  • Heart of Omaha
  • Henry Doorly Zoo - 15 min walk
  • Orpheum Theater - 39 min walk
  • Omaha Children's Museum - 43 min walk
  • Rosenblatt Stadium - 15 min walk
  • Lauritzen Gardens - 23 min walk
  • The Durham Museum - 31 min walk
  • Durham Museum - 32 min walk
  • Bemis Center for Contemporary Arts - 34 min walk
  • Holland Performing Arts Center - 41 min walk
  • Gene Leahy Mall - 41 min walk

Getting around

  • Eppley Field Airport (OMA) - 15 min drive
  • Omaha, NE (MIQ-Millard) - 15 min drive
  • Omaha Station - 6 min drive
map
See on map
2920 South 13th Court, Omaha, 68108, NE, United States of America

At a glance

Hotel size

  • This hotel has 79 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4:00 PM-3:30 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • 3 per room (up to 75 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free self-serve breakfast daily
  • Microwave in a common area
  • Water dispenser

Things to do

  • Indoor pool
  • 24-hour fitness facilities

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed-captioned TV
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Small print

Also known as

  • Comfort Inn Zoo
  • Comfort Inn Zoo Hotel
  • Comfort Inn Zoo Hotel Omaha
  • Comfort Inn Zoo Omaha
  • Comfort Inn At The Zoo Hotel Omaha
  • Zoo Hotel Omaha
  • Comfort Inn At The Zoo Hotel
  • Comfort Inn At The Zoo Omaha
  • Comfort Inn At The Zoo Hotel Omaha

Optional extras

Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 9:00 AM to 10:30 PM.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 50.00 per stay

Pet deposit: USD 50.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Comfort Inn At The Zoo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 10:30 PM.
  • Yes, pets are welcome, with a limit of 3 per room and maximum weight of 75 lbs per pet. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 50.00 per stay. Service animals are exempt from fees.
  • You can check in from 4:00 PM - 3:30 AM. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Zio's Pizzeria (2 mi), Lo Sole Mio Ristorante (2.1 mi), and 11-Worth Café (2.5 mi).
  • No, this hotel doesn't have a casino, but Ameristar Casino Hotel at Council Bluffs (6-min drive) and Horseshoe Council Bluffs (7-min drive) are both nearby.
  • Comfort Inn At The Zoo has an indoor pool and a 24-hour fitness center.
6.4.Good.
  • 8.0.Very Good

    Staff were friendly and great, pool was nice and the breakfast area was large.

    Kyle, 1 night trip, Sep. 3, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice receptionist, the place was a little on the rougher side as they were doing construction.

    Frank, 1 night trip, Jun. 15, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Ok. Nothing to write home about.

    Just run down and old looking. We were really just there to sleep, and it did ok for that. Just not as nice as it could have been. No elevator, breakfast options were small.

    Carolyn, 1 night family trip, Jun. 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Ok had to ask for towels and washcloths. Bathrooms was dirty in room

    Julie, 1 night family trip, Jun. 10, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Get what you pay for

    Shady area. Homeless setting up camp outside of window. Hair clumps in pool. Not the cleanest. Walls half painted.

    DALE, 2 night family trip, Jun. 9, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Canceled w/o notice

    They canceled our reservation without notice, the reason was they didn’t have any rooms clean because they didn’t have any housekeepers

    Edgar, 2 night family trip, Jun. 6, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The hotel had a musty smell, the reception area was messy, the outside common area had beer cans on the tables and papers strewn about, the pool area had swim suit left on table and life jackets tossed around, the dumpster area had garbage strewn around. The area around the motel didn’t have a safe feeling also there isn’t a elevator available and they started to paint and it didn’t look like they were going to finish anytime soon I won’t stay there again there are better motels in area

    Roman, 2 night family trip, Jun. 6, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Not a pleasant hotel experience!

    Stay Away from this hotel! They r remodeling which I wish I would of known b4 booking. We had so many things wrong with our room. No towels, no cups or ice bucket. We had no tv our entire stay. Only 2 outlets worked in our room. No plates at breakfast. The continental breakfast was bagged bagels and pancakes, yogurt and cereal. The hallways were so dirty. Open electrical boxes....the list goes on. They were totally understaffed. The staff was as accommodating as they could be despite the constant complaints. For the safety of yourself and family Do Not Stay Here!

    Jacqueline, 1 night family trip, Jun. 5, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Disgusting. Worst place ever. Will never return

    Worst experience of my life over a two hour wait to even check in there was a lobby full of angry people. In the time waiting to check in there were at least 15 people coming down complaining of something. Keys not working, no clean towels, no shower curtain, one room was booked twice a couple walked into a room that had two other people in there already (they weren’t decent when walked in on.)that isn’t counting the people calling needing or complaining of something. The pool is very small and very cold. It was dirty o felt disgusting even sleeping there. No breakfast in the morning and all the tables were dirty. Our bathtub was disgusting, walked in with less then half a roll of toilet paper in the bathroom I will never return here. And I’ll make sure my friends and family never have to experience this. Spend the extra money and go somewhere else that is worth it

    Sarah, 2 night family trip, May 28, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Skip this one until it gets a good cleaning

    The hotel needs a facelift and a good cleaning. The hallway carpets were dirty and the rooms were better but not great. The pool was open but was limited in number of guests due to the pandemic. Sign-up early. Convenient located close to the zoo.

    1 night family trip, May 27, 2021

    Verified Hotels.com guest review

See all 483 reviews