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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Ramada Cancun City, Cancun

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free WiFi
Avenida Yaxchilan 41 SM 22, Cancun, QROO, 77500, Mexico

3-star hotel with outdoor pool, near Market 28
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Not enough parking, we had to park outside of the Hotel. Jan. 10, 2020
  • It is great experience staying in Ramada. Great staff who are extremely helpful and…Dec. 30, 2019

Ramada Cancun City, Cancun

from $66 CAD
  • Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, City View
  • Suite, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Accessible

What’s around Ramada Cancun City, Cancun

Landmarks

  • In Downtown Cancun
  • Market 28 - 6 min walk
  • Plaza Las Americas - 25 min walk
  • Dubai Palace Casino - 31 min walk
  • Las Palapas Park - 4 min walk
  • Cristo Rey Church - 5 min walk
  • Mercado 23 - 10 min walk
  • Ceviche Square - 12 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive
  • Beach shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-6 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking on site (limited)

Offsite

  • Beach shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Personal motorized watercraft on site
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
Working away
  • Business center
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Ramada Cancun City, Cancun’s small print

Also known as

  • Ramada Cancun City
  • Ramada Hotel Cancun City
  • Ramada Cancun City Hotel
  • Ramada Cancun City Hotel
  • Ramada Cancun City Cancun
  • Ramada Cancun City Hotel Cancun

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Buffet breakfast is offered for an extra charge of MXN 220 for adults and MXN 160 for children (approximately)

Babysitting/childcare is available for an extra charge

Beach shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ramada Cancun City, Cancun

  • Does Ramada Cancun City offer free cancellation for a full refund?
    Yes, Ramada Cancun City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Ramada Cancun City currently open?
    The property is closed between April 06 and May 31.
  • What are the cleanliness and hygiene measures currently in place at Ramada Cancun City?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ramada Cancun City?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Ramada Cancun City?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Ramada Cancun City?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Ramada Cancun City?
    You can check in from 3 PM to 6 PM. Check-out time is noon.
  • Are there restaurants at or near Ramada Cancun City?
    Yes, there's an onsite restaurant.

Recent reviews

Very Good 8.4 From 134 reviews

Exceptional 10.0
Ramada rocked!
We decided to stay 2 days in Cancun since we have landed at the airport several times, but have never been into the city. We had a great 2 days just walking around downtown to see what Cancun is all about, ate at some great restaurants & the front desk staff at Ramada were great in helping us find our way around. We were very pleased with our stay there.
Robert, ca3 night romance trip
Very Good 8.0
Good location
I was happy with the hotel except for the water pressure. I was rather disappointed the water pressure was very low.
ca1 night trip
Exceptional 10.0
Oasis in a Crisis
We unfortunately had a medical emergency while on vacation near Cancún, my husband ended up at a hospital on the same block as the hotel for an extended period. The hospital had recommended the Ramada as the most comfortable place to stay nearby; I ended up staying for just over two weeks at the Ramada. The hotel room was large, clean, and comfortable; hotel restaurant does a daily breakfast buffet and ala carte menu for the rest of the day. Food choices are simple but quite tasty, both the burger and pizza options are highlights. The hotel pool is generally very quiet during the day, and was a calm oasis that I hung out at each afternoon. Highlight for me was the front desk staff. I had to ship all our larger luggage back to Canada as you can’t take large suitcases on a medivac flight. The front desk drove me to DHL in his personal car and translated for me to get our stuff shipped back with no issues. It’s this kind of above-and-beyond care that makes you appreciate that a hotel can be more than just a place to sleep. Overall the Ramada was an economical and comfortable option for me during a time of crisis - I’ll always remember their care and assistance.
Terri, ca4 night romance trip
Exceptional 10.0
Great Hotel - experience another side Cancun!
The hotel staff was excellent. There was ALWAYS someone at the desk who spoke English, and they made it very easy for us to find the information we needed or help us communicate with local businesses, so that there was no language barrier for us to worry about. Very reasonable price for a very well run hotel. The area was pretty far from the main tourist destinations, but was very close to local stores, shops, and other useful places. The food in the adjoining restaurant was also very good. The staff there was equally friendly, and helpful. The cleanliness in the restaurant and quality of food was the highest I've ever experienced in Mexico, including at five star all inclusive resorts. We only stayed one day, because we were just passing through Cancun but I would stay there again on a longer trip without hesitation.
Jeffrey, ca1 night family trip
Exceptional 10.0
Perfect for the price
This hotel has one of the most hospitable and wonderful staff. Thay make you feel at home from the moment you walk in. The area is also loaded with stores if you enjoy shopping.
Vielka, us1 night family trip
Very Good 8.0
Good location, 5 minutes walk from main bus terminal, some reasonable restaurants nearby. However, ask for a room that does not overlook the pool, there is significant loud music in the pool area, (even when nobody is at the poolside); this makes an afternoon nap, or an early bed time difficult without ear plugs. I thought a hotel would want you to have a restful stay....how does loud music from mid afternoon through into the evening, make this possible? Last year I had a city view room, so was not aware of these issues until I was allocated a pool view room this year.
gb1 night trip
Good 6.0
noisy location
The hotel was nice but the location was bad because the bar from the front had music all night and that didn’t let us sleep.
Elizabeth, us1 night family trip
Exceptional 10.0
It was nice place to saty
Arunkumar, us2 night family trip
Fair 4.0
no good for the lost and found department
For maintenance, they send me to another hotel that was so far from the center of the city. The worst was that I left a dress in that hotel, and they don’t have any notice about it.
Silvia, us1 night family trip
Exceptional 10.0
Convenient Location
Truly enjoyed the hotel; it is very close to the ADO Bus Terminal
Tatjana K, mx1 night trip

Ramada Cancun City, Cancun

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