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1 room, 2 adults

Mercure Chester Abbots Well Hotel, Chester

4-star4 stars
Whitchurch Road ChristletonChesterEnglandCH3 5QLUnited Kingdom

4-star hotel with spa, near Chester Cathedral
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
Great location
Fantastic service
Vibe is not too good
Amenities are not the best
308See all 308 reviews
From 1,809 reviewsTripAdvisor Traveller Rating

Mercure Chester Abbots Well Hotel, Chester

from $78 CAD
  • Classic Room
  • Classic Room
  • Superior Suite
  • Classic Room (Classic)
  • Privilege, Room
  • Room

What’s around Mercure Chester Abbots Well Hotel, Chester


  • Chester Cathedral - 39 min walk
  • Grosvenor Museum - 43 min walk
  • St Paul's Church - 22 min walk
  • Grosvenor Park - 35 min walk
  • Vicars Cross Golf Club - 37 min walk
  • Roman Amphitheatre - 38 min walk
  • Eastgate Clock - 38 min walk
  • The Rows of Chester - 38 min walk

Getting around

  • Liverpool (LPL-John Lennon) - 33 min drive
  • Manchester (MAN) - 36 min drive
  • Chester Station - 8 min drive
  • Bache Station - 10 min drive
  • Ellesmere Port Station - 12 min drive
  • Free self parking

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms


  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Conference space
  • Meeting rooms 9
  • Conference center
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping

Special features


Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.


The Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Mercure Chester Abbots Well Hotel, Chester’s small print

Also known as

  • Abbots Well Chester
  • Mercure Hotel Chester Abbots Well
  • Chester Abbots Well
  • Mercure Abbots Chester
  • Mercure Abbots Well
  • Mercure Abbots Well Chester
  • Mercure Abbots Well Hotel
  • Mercure Chester Abbots Well
  • Mercure Chester Abbots Well Hotel
  • Mercure Hotel Abbots Well


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of GBP 13.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.2 From 308 reviews

Mercure Chester Abbots Well Hotel, Chester
Was nice clean place room was great food great enjoyed hot tub and pool
A Traveler, ca1 night business trip
Mercure Chester Abbots Well Hotel, Chester
Very Good8.0
In need of some updating
Hotel suited our needs and was convenient for the park and ride. Room was ok if a little tired. Beds were comfortable. Sadly the evening meal let it down, the food was not particularly good. Staff polite and helpful.
Barbara, gb1 night trip
Mercure Chester Abbots Well Hotel, Chester
£150 for a night. Room was in poor condition. Poor shower. No heating control. Carpets threadbare. Tried to call reception for a taxi and no answer so rang one myself
Paul, gb1 night trip
Mercure Chester Abbots Well Hotel, Chester
Very Good8.0
Area around pool chilly, Pool and jacuzzi on the cold side. Sauna and steam ok. No problems with room or hotel. Staff very helpful
stuart, ie1 night trip
Mercure Chester Abbots Well Hotel, Chester
Shocking. Avoid at all costs
This is the worst hotel I have stayed at in the UK, and I’m away most of the week with work. How it got it’s star rating I do not know. On first entry to my room there was a distinct smell, as if someone had just finished using the toilet. The decor was horrendous, even light switches looked as if they were fitted in place by a 5 year old. There was stains all over the curtains ( that I hoped was chocolate). Desk was wobbly. Breakfast next morning was also poor. I picked up x3 glasses that all were not sufficiently washed, with orange juicy pith still inside. Cereal bowls was the same sad story. I went through about four with what looked like bits of weetabix still inside: at this point I complained to the waiting guy, grabbed a price of toast and got the hell out of dodge. Never will I return to this place, and am very disappointed with the mercure brand for this appalling hotel.
Elliot, gb1 night trip

See all reviews

Mercure Chester Abbots Well Hotel, Chester

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