Skip to main content.
All properties in Chester, United Kingdom
1 room, 2 adults

Mercure Chester Abbots Well Hotel, Chester

4-star4 stars
Whitchurch Road Christleton, Chester, England, CH3 5QL, United Kingdom

4-star hotel in Chester with spa, indoor pool
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
Great location
Fantastic service
Food is all right
Vibe is not too good
316See all 316 reviews
From 1,872 reviews

TripAdvisor Traveller Rating

Mercure Chester Abbots Well Hotel, Chester

from $77 CAD
  • Classic Room
  • Classic Room
  • Superior Suite
  • Family Room (Classic)
  • Privilege, Room
  • Room

What’s around Mercure Chester Abbots Well Hotel, Chester


  • Chester City Walls - 43 min walk
  • St Paul's Church - 22 min walk
  • Grosvenor Park - 35 min walk
  • Vicars Cross Golf Club - 37 min walk
  • Roman Amphitheatre - 38 min walk
  • Eastgate Clock - 38 min walk
  • The Rows of Chester - 38 min walk
  • Newgate - 39 min walk

Getting around

  • Liverpool (LPL-John Lennon) - 33 min drive
  • Manchester (MAN) - 37 min drive
  • Chester Station - 7 min drive
  • Bache Station - 10 min drive
  • Ellesmere Port Station - 12 min drive
  • Free self parking

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms


  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Conference space
  • Meeting rooms
  • Conference center
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Bulgarian
  • French
  • Polish
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping

Special features


Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.


The Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Mercure Chester Abbots Well Hotel, Chester’s small print

Also known as

  • Abbots Well Chester
  • Mercure Hotel Chester Abbots Well
  • Chester Abbots Well
  • Mercure Abbots Chester
  • Mercure Abbots Well
  • Mercure Abbots Well Chester
  • Mercure Abbots Well Hotel
  • Mercure Chester Abbots Well
  • Mercure Chester Abbots Well Hotel
  • Mercure Hotel Abbots Well


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of GBP 13.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.0 From 316 reviews

Mercure Chester Abbots Well Hotel, Chester
Dated & dirty
Booked to meet up with some friends for the night, check in was quick and efficient, room was very dated and not very clean! Bathroom was tiny a filthy dirty on the tiles at the side of the toilet! Bed and pillows we’re hard! None of the leisure facility’s where open during our stay too! Breakfast took along time to arrive when ordered and was cold! We all ate some as one one member of staff on and couldn’t get his attention! Also tried to let him know when he eventually came to clear but he was walking away as I was trying to tell him it was cold !!! So rude !!
A Traveler, gb1 night romance trip
Mercure Chester Abbots Well Hotel, Chester
Emma, gb2 night romance trip
Mercure Chester Abbots Well Hotel, Chester
Not a quality stay!
Ideal location next to park & ride & not to far away from Chester zoo. Breakfast wasn’t buffet style which was a little disappointing as options was limited & it wasn’t value for money. The quality of mattress on the single bed was shocking it needs throwing, all the way down the mattress springs could be felt & we ended putting layers of towels to take away the discomfort of laying on it. Was going to mention this on checking out but the receptionist was dealing with another complaint about the service in the restaurant. Did use the pool facilities & would say they were adequate to use.
Mark, gb1 night family trip
Mercure Chester Abbots Well Hotel, Chester
Stay away from home
It was ok, hotel room wasn’t spotless and rooms where quite noisy at night
Andrew, gb1 night business trip
Mercure Chester Abbots Well Hotel, Chester
Above expectations
Really enjoyed our stay, didn’t do much research but was right next to the park and ride so could get straight into the city centre. The spa was surprisingly good, we really enjoyed the relaxation, was practically empty and we were provided towels and locker keys so all we needed was the correct clothing. Would definitely stay again!
Shaun, gb1 night romance trip

See all reviews

Mercure Chester Abbots Well Hotel, Chester

Is the description of this hotel not correct? Tell us