Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 room, 2 adults

Collegian Hotel & Suites, Trademark Collection by Wyndham, Syracuse

3.5-star3.5 stars
1060 E Genesee St, Syracuse, NY, 13210, United States of America

3.5-star hotel with restaurant, near Crouse Hospital
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book. 

  • Pretty nice, comfortable with a little luxury, nothing much else to say.Dec. 29, 2019
  • Paying to park is ridiculous. This is not a big city and this hotel is not even in a…Nov. 27, 2020

Collegian Hotel & Suites, Trademark Collection by Wyndham, Syracuse

from $96 CAD
  • Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Mobility)
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Presidential Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Superior Suite, 1 King Bed, Non Smoking
  • Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)
  • Deluxe Room, 1 Queen Bed, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)
  • Room, 1 Queen Bed, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Suite, 2 Bedrooms, Non Smoking

What’s around Collegian Hotel & Suites, Trademark Collection by Wyndham, Syracuse

Landmarks

  • In Downtown Syracuse
  • Syracuse University - 13 min walk
  • Carrier Dome - 15 min walk
  • SUNY Upstate Medical University - 11 min walk
  • Landmark Theatre - 18 min walk
  • Armory Square - 21 min walk
  • Crouse Hospital - 10 min walk
  • The Oncenter - 16 min walk

Getting around

  • Hancock Intl. Airport (SYR) - 11 min drive
  • Syracuse Regional Transportation Center - 8 min drive
  • New York State Fair Station - 13 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 159 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*

  • Restrictions apply*

  • 2 per room (up to 35 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle from 8:00 AM to 10:00 PM*

Parking

  • Onsite self parking (USD 10 per night)

  • Onsite RV/bus/truck parking (fees apply)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed-captioned TV
  • Visual fire alarm
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

SALT Restaurant & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Collegian Hotel & Suites, Trademark Collection by Wyndham, Syracuse’s small print

Also known as

  • Genesee Grande
  • Scholar Hotel Syracuse
  • Genesee Grande Hotel Suites
  • Collegian Hotel & Suites, Trademark Collection by Wyndham Hotel
  • Genesee Grande Hotel
  • Genesee Grande Hotel Syracuse
  • Genesee Grande Syracuse
  • Genesee Hotel
  • Hotel Genesee
  • Golden Tulip Syracuse

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Pet deposit: USD 50 per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs USD 10 per night

RV/bus/truck parking is available for an extra charge

Breakfast costs between USD 14.00 and USD 32.00 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Collegian Hotel & Suites, Trademark Collection by Wyndham, Syracuse

  • Does Collegian Hotel & Suites, Trademark Collection by Wyndham offer free cancellation for a full refund?
    Yes, Collegian Hotel & Suites, Trademark Collection by Wyndham does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Collegian Hotel & Suites, Trademark Collection by Wyndham?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Collegian Hotel & Suites, Trademark Collection by Wyndham?
    Yes. Self parking costs USD 10 per night. RV/bus/truck parking is available.
  • Are pets allowed at Collegian Hotel & Suites, Trademark Collection by Wyndham?
    Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 35 lbs per pet. There's a charge of USD 50 per pet, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Collegian Hotel & Suites, Trademark Collection by Wyndham?
    You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Are there restaurants at or near Collegian Hotel & Suites, Trademark Collection by Wyndham?
    Yes, there's an onsite restaurant, SALT Restaurant & Bar. Nearby restaurants include Strong Hearts (5-min walk), XO Taco (8-min walk), and Key Pizza (8-min walk).
  • Is airport shuttle service offered by Collegian Hotel & Suites, Trademark Collection by Wyndham?
    Yes, a free airport shuttle is available from 8:00 AM to 10:00 PM at scheduled times.
  • What is there to do near Collegian Hotel & Suites, Trademark Collection by Wyndham?
    Recommended spots to visit include Crouse Hospital (10-min walk) and SUNY Upstate Medical University (11-min walk), along with Syracuse University (13-min walk) and Carrier Dome (0.8 mi).

Recent reviews

Very Good 8.2 From 143 reviews

Exceptional 10.0
clean hotel
very clean hotel close to syracuse unviersity
doreen, us1 night family trip
Fair 4.0
Never staying here again...
We have stayed at this hotel many times when it was called the Genesee Grande. We always had a great experience. This was the first time we stayed since taken over by Scholar and we will not be back. We had a King Kitchen Suite, very spacious but room was very dirty. No garbage bag in the kitchen trash can, found candy wrappers on the floor so obviously the floor was not cleaned, had to wear shoes because otherwise my feet were black due to the dirty floors. Upon inspection of the kitchen, the cupboards and drawers were very dirty. We ate several meals in our room and needed to use the dishes and silverware so I ran everything thru the dishwasher, including the silverware tray which was dirty. I brought Clorox wipes with me due to COVID as an extra precaution but certainly did not have enough to do the cleaning I needed to to feel completely safe and I certainly did not babe anything to clean the floors with. Our first night around 1130 PM, there was a party above our room that was so loud that our light over the dining room table was swinging because the floors were being pounded on and vibrating. I did call to the desk and someone was sent to quiet the room. Night 2, there was a smell coming thru the air conditioning vent, I was unable to figure out what the smell was and it disappeared by morning. The food from the hotel restaurant was good, but we called to order and 2 times no one answered even though we were calling during advertised hours. We called back mo
Carrie, us2 night family trip
Very Good 8.0
Good for a short stay
Nice hotel, good service. However maintenance could be better. One room had hot plate not working, the other only one burner working. The heating system was not working properly during the first night. But we got extra blankets , so it was OK. Staff was very nice and helpful.
Ewa, us2 night trip
Fair 4.0
good location, but loud + not private
Centrally located, but not good if looking for private n quiet. Every door is heavy in this place and closes way to loud! So on a weekend or party night like Halloween, all I can hear was doors slamming into the late evening. My other problem was cleaning service. I put a privacy tag on my door as I stepped out to eat lunch. I came back and my door was open. Had to tell them that’s why there is a privacy sign on the door.
Peter, us2 night trip
Very Good 8.0
Met my needs
It was spotless. I wish it had a bigger refrigerator but I made it work. Right now they had some college kids staying there. I'm assuming to abide by the social distancing guidelines at the University. I thought there would be loud partying but that wasn't the case. They put me in top floor at the end without asking to avoid noise. Parking was only $10/day. I didn't have any problems at all.
us2 night business trip
Poor 2.0
Had to call front desk at 2am to report a loud party next door. It lasted from 2am-7:30am with loud voices, furniture being moved, doors slammed as people came in and out and loud conversations outside room in hallway. No security came up rather the girl from front desk came up. No compensation was made to me. I've stayed here several times - always an issue. Never again!!!
us1 night trip with friends
Fair 4.0
i liked the blinds in our room as well as the size. there was a weird smell, the bed was dirty, there was no pool and the cleanliness overall was terrible.
Hannah, us1 night family trip
Very Good 8.0
Very clean and wonderful service staff. Convenient
us1 night family trip
Exceptional 10.0
Everyone was so friendly and helpful. Our dogs were welcomed and very happy
Dawn, us3 night family trip
Poor 2.0
The “King bed” was a double at best! They had college students staying here and put us right next to them. Multiple calls throughout the night to ask them to quiet the students - starting at around 11:20 pm and they did not get them quiet! It was 4:53 AM when we finally heard the boy yell down the hall to his departing guests, “thanks for coming - see you tomorrow” by then, we had 1 hour to get up. I asked for two things when I called to confirm my booking - a king bed and a quiet location! Neither happened! I stay here twice a year and have never experienced anything like this ridiculousness!
us1 night romance trip

Collegian Hotel & Suites, Trademark Collection by Wyndham, Syracuse