Guests
All properties in Windsor, Ontario, Canada

Best Western Plus Waterfront Hotel, Windsor

Pet-friendly hotel with 1 indoor pools, connected to the convention center, near Caesars Casino

  • Free on-the-go breakfast and free WiFi in lobby
From
$106 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Best Western Plus Waterfront Hotel, Windsor
  • Best Western Plus Waterfront Hotel, Windsor
  • Indoor Pool
  • Indoor Pool
  • Best Western Plus Waterfront Hotel, Windsor
Best Western Plus Waterfront Hotel, Windsor. Image 1 of 66
1 / 66Best Western Plus Waterfront Hotel, Windsor
277 Riverside Drive West, Windsor, N9A5K4, ON, Canada
8.4.Very Good.
  • It was great 👍

    Nov. 13, 2021

  • I was upgraded after an error on my part when doing online booking. Staff very friendly…

    Nov. 6, 2021

See all 1,847 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western), SafeStay (AHLA - USA), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Quiet

The following facilities or services will be unavailable from July 1 2021 to December 1 2021 (dates subject to change):
  • Fitness facilities
  • Swimming pool
    • Parking available
    • Pool
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 305 smoke-free guestrooms
    • Daily housekeeping
    • 1 indoor pool
    • Bar/lounge
    • Fitness center
    • Self parking

    For families

    • Free cribs/infant beds
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries

    What’s around

    • On the boardwalk
    • Caesars Casino - 9 min walk
    • Detroit Windsor Tunnel - 13 min walk
    • Ambassador Bridge - 33 min walk
    • University of Windsor - 35 min walk
    • Saint Andrews Hall - 39 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)
    • Suite, 1 King Bed with Sofa bed, River View, Corner (with Sofabed)
    • Standard Room, 1 Queen Bed, Accessible, Bathtub
    • Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)
    • Standard Room, 1 Queen Bed, Refrigerator, River View
    • Standard Room, 2 Queen Beds, Refrigerator, River View
    • Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)
    • Standard Room, 1 King Bed, Refrigerator, River View
    • Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

    What’s around

    Landmarks

    • On the boardwalk
    • Caesars Casino - 9 min walk
    • Detroit Windsor Tunnel - 13 min walk
    • Ambassador Bridge - 33 min walk
    • University of Windsor - 35 min walk
    • Saint Andrews Hall - 39 min walk
    • Art Gallery of Windsor - 1 min walk
    • Adventure Bay Family Water Park - 3 min walk
    • Mariners' Church - 34 min walk
    • GM World - 36 min walk
    • Walkerville Brewery - 38 min walk

    Getting around

    • Windsor, ON (YQG) - 11 min drive
    • Detroit Metropolitan Wayne County Airport (DTW) - 29 min drive
    • Detroit, MI (DET-Coleman A. Young Municipal) - 14 min drive
    • Pontiac, MI (PTK-Oakland County Intl.) - 47 min drive
    • Windsor Station - 4 min drive
    • Detroit Station - 9 min drive
    • Royal Oak Station - 20 min drive
    map
    See on map
    277 Riverside Drive West, Windsor, N9A5K4, ON, Canada

    At a glance

    Hotel size

    • This hotel has 305 rooms
    • This hotel is arranged over 22 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is 11 AM
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed (dogs only)*
    • Specific rooms only*
    • 1 per room (up to 40 lbs)

    Internet

    • Free WiFi in public areas
    • WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*

    Parking

    • Onsite self parking (CAD 15.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free on-the-go breakfast daily
    • Bar/lounge

    Things to do

    • Number of indoor pools - 1
    • Fitness facilities
    • Sauna
    • Bicycle rentals nearby
    • Golfing nearby
    • Hiking/biking trails nearby

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible public restroom
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant
    • Handrails in stairways
    • Braille signage
    • Visual fire alarm
    • Lever door handles

    Languages Spoken

    • Arabic
    • English
    • Filipino
    • French
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Down comforter
    • Blackout drapes/curtains
    • Premium bedding
    • Pillowtop mattress

    Things to enjoy

    • Individually decorated
    • Individually furnished

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 42-inch LCD TV
    • Digital TV channels

    Stay connected

    • Desk
    • WiFi (surcharge)
    • Free local calls

    Food and drink

    • Refrigerator

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Deposit: CAD 200.00 per stay

    Optional extras

    • WiFi is available in guestrooms for CAD 0 per stay (rates may vary)

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pet deposit: CAD 30.00 per day
    • Pets are allowed for an extra charge of CAD 30.00 per accommodation, per day
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation to request a pet-friendly room

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Self parking costs CAD 15.00 per day with in/out privileges

    Pool, spa, and gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

    This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • Best Western Plus Waterfront Hotel Windsor
    • Waterfront Hotel Downtown Windsor
    • Best Western Plus Waterfront Hotel Windsor, Ontario
    • Best Western Plus Waterfront Hotel Windsor
    • Best Western Plus Waterfront Hotel Hotel Windsor
    • Best Western Plus Waterfront Hotel
    • Best Western Plus Waterfront Windsor
    • Best Western Plus Waterfront
    • Hilton Hotel Windsor
    • Windsor Hilton Hotel
    • Best Western Plus Waterfront Hotel Windsor, Ontario
    • Windsor Hilton Hotel
    • Best Western Plus Waterfront Hotel Windsor

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Best Western Plus Waterfront Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs CAD 15.00 per day.
    • Yes, there's an indoor pool. The swimming pool will be unavailable from July 1 2021 to December 1 2021 (dates subject to change).
    • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of CAD 30.00 per accommodation, per day, and there's also a deposit of CAD 30.00 per day. Service animals are exempt from fees.
    • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
    • Yes. Nearby restaurants include On A Roll Sushi And Sliders (5-min walk), Hikari (5-min walk), and Terra Cotta Pizzeria (5-min walk).
    • No, this hotel doesn't have a casino, but Caesars Casino (9-min walk) and Greektown Casino (4-min drive) are both nearby.
    • Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a fitness center.
    8.4.Very Good.
    • 10.0.Exceptional

      Loved the location!

      Loved the view! The hotel was clean and Covid protocols were easy to follow. Prepare to park across the road at a public parking garage.

      2 night trip with friends, Oct. 24, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Tin foil comforters but good service.

      Not the greatest reception as she wouldn't give me proper details about parking but worrying about people behind me in line , However, the other employees were very helpful and friendly. Your comforters are like tin foil unfortunately, because everytime your move or almost breathe in bed, it was noisy for sleep.

      2 night family trip, Oct. 22, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Perfect

      Paramount View is amazing, parking is also convenient. Food is nice.

      YAN, 1 night trip, Oct. 19, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Everything was perfect.

      Vladimir, 3 night business trip, Oct. 19, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      amazing view

      friendly check in clean room an amazing view on the 22 nd floor comfortable bed

      Jason, 1 night business trip, Oct. 12, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Immaculate

      Perfect for a night stay. Very nice view facing the US side. Can't ask for more. Requested microwave was in the room when we arrived. Very helpful and nice staff. Thank you! Bagged breakfast was better than other hotels. Only flaws, one of the staff said I can only have one bag of breakfast and cereals is for children, we have 4 guest in the room (2 adults & 2 kids). He obliged as my husband requested the cereals, he's 87 years old. Will stay again. Thank you!

      1 night family trip, Oct. 1, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      good staff but rooms could use some love. bathroom door did not close and sink leaked.

      Ryan, 4 night business trip, Sep. 20, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Nice room

      Stay was good but the ac didnt work in our room. Other wise the view was beautiful.

      Jessica, 1 night trip, Sep. 18, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Beds were very hard on backs . Both my husband and I woke up with sore painful back .

      Karen, 1 night trip, Sep. 7, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      The bath tub is totally clogged. Turn on shower for 1-2 mins and turn it off to let water drain, the showing experience is funny though. 4 of us did the same way. Window view is good. Anyway just one night stay.

      YING JIE, 1 night family trip, Sep. 3, 2021

      Verified Expedia guest review

    See all 1,847 reviews