Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Hamburg, Hamburg, Germany
1 room, 2 adults

Park Hyatt Hamburg, Hamburg

5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars and is displayed on this page as 5.0 stars.
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds
  • Airport transportation
  • Elevator
Bugenhagenstrasse 8, Hamburg, HH, 20095, Germany

Luxury hotel with spa, near Moenckebergstrasse
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free cribs/infant beds
    • Airport transportation
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book. 

  • Location, cleanliness and the concierge and front desk staff very professional, friendly…Oct. 21, 2019
  • Great staff and great location. The bar on the 2nd floor was very nice as well.Aug. 20, 2019

Park Hyatt Hamburg, Hamburg

from $279 CAD
  • Club Room, 1 Queen Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds
  • Club Room, 1 King Bed
  • Club Room, 2 Single Beds
  • Junior Suite, 1 King Bed
  • Junior Suite, 2 Single Beds
  • Executive Suite (Park)
  • Suite, 1 King Bed (Park)
  • Suite, 2 Single Beds (Park)
  • Room, 1 Queen Bed

What’s around Park Hyatt Hamburg, Hamburg

Landmarks

  • In Altstadt
  • Miniatur Wunderland - 18 min walk
  • Hamburg Dungeon - 18 min walk
  • Elbe Philharmonic Hall - 29 min walk
  • Reeperbahn - 29 min walk
  • Moenckebergstrasse - 1 min walk
  • Hamburg City Hall - 9 min walk
  • Hamburg Wholesale Market - 19 min walk

Getting around

  • Hamburg Airport (HAM) - 26 min drive
  • Central S-Bahn - 5 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
  • Hamburg Dammtor Station - 21 min walk
  • Monckebergstrasse U-Bahn - 2 min walk
  • Steinstrasse U-Bahn - 6 min walk
  • Messberg U-Bahn - 7 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 252 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets allowed*

  • Restrictions apply*

  • 1 per room

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (EUR 32.00 per day)

  • Onsite valet parking (EUR 32.00 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6135
  • Conference space size (meters) - 570
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1998
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Club Olympus. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Apples Restaurant and Bar - This restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Park Lounge - This restaurant specializes in local cuisine and serves light fare only. Open daily.

Park Hyatt Hamburg, Hamburg’s small print

Also known as

  • Hamburg Park Hyatt
  • Park Hyatt Hamburg
  • Park Hyatt Hamburg Hotel
  • Hamburg Hyatt
  • Hyatt Hamburg
  • Park Hyatt Hamburg Hotel Hamburg
  • Park Hyatt Hamburg Hotel
  • Park Hyatt Hamburg Hamburg
  • Park Hyatt Hamburg Hotel Hamburg

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Self parking costs EUR 32.00 per day

Valet parking costs EUR 32.00 per day

Rollaway beds are available for EUR 40.0 per night

Buffet breakfast is offered for an extra charge of EUR 34 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 35 per pet, per day

Airport shuttle service is offered for an extra charge of EUR 125 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Park Hyatt Hamburg, Hamburg

  • Does Park Hyatt Hamburg offer free cancellation for a full refund?
    Yes, Park Hyatt Hamburg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Park Hyatt Hamburg?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Park Hyatt Hamburg?
    Yes. Self parking costs EUR 32.00 per day. Valet parking costs EUR 32.00 per day.
  • Is there a pool at Park Hyatt Hamburg?
    Yes, there's an indoor pool.
  • Are pets allowed at Park Hyatt Hamburg?
    Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 35 per pet, per day.
  • What are the check-in and check-out times at Park Hyatt Hamburg?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.
  • Are there restaurants at or near Park Hyatt Hamburg?
    Yes, Apples Restaurant and Bar offers alfresco dining and regional cuisine. Nearby restaurants include Central Congress (3-min walk), Ahoi by Steffen Henssler (3-min walk), and Rok Rock Our Kitchen (4-min walk).
  • Is airport shuttle service offered by Park Hyatt Hamburg?
    Yes, an airport shuttle is available. The charge is EUR 125 per vehicle one-way.
  • Is there an onsite casino at Park Hyatt Hamburg?
    No, this hotel doesn't have a casino, but Casino Esplanade (18-min walk) is nearby.

Recent reviews

Superb 9.2 From 398 reviews

Exceptional 10.0
Hyatt park, Hamburg, Germany
Our stay at the Hyatt Park, Hamburg was wonderful. Everything was perfect and very close to the main train station.
Wendy M, ca3 night romance trip
Exceptional 10.0
Amazing hotel in the centre of everything
Great location in the centre of the shopping district very close to central train station. New favorite in Hamburg.
ca2 night trip
Poor 2.0
No hot water, no daily cleaning
Only cold water; hotel dies not do daily housekeeping; no glasses, cups in the room; only one chair in a double room; rude staff; loud music in the check-in area.
Henrique, us1 night business trip
Exceptional 10.0
The location is convenient to shopping, Christmas markets, museums.
us9 night romance trip
Exceptional 10.0
The room was excellent. One of the reception staff was rude when we arrived, luckily the others we're lovely. Bar staff were very slow serving and taking orders considering it wasn't busy. Location was outstanding, would come back.
gb3 night family trip
Very Good 8.0
Beautifully appointed in an ideal location. Ver convenient to train station and sites of interest
us1 night romance trip
Exceptional 10.0
Ham
Amazing
OMAR, us1 night business trip
Good 6.0
During checkin they chargef my card with 300€ !! for eventual consumption at hotel. When i checked out they promised to decharge my card within two hours. Till today, this amount appears in my credit card account.Simply unacceptable.
ie3 night trip with friends
Very Good 8.0
The swimming pool/wellness area was full of young children when I visited on a Saturday evening between 6/7pm. There were a large number of children in the jacuzzi playing with water toys supplied by the hotel, which was not a very relaxing experience. I could not see any signs which said that children should not use the jacuzzi, or the pool area after a particular time. Not a particularly relaxing experience in this area of the hotel !
ie4 night romance trip
Exceptional 10.0
Park Hyatt
Was perfect
Catherine, gb3 night trip

Park Hyatt Hamburg, Hamburg