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Grand Tikal Futura Hotel, Guatemala City
VIP
Luxury hotel with full-service spa, connected to the convention center, near Kaminaljuyu
- Great for families
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
From$157 CAD$116 CADPrice available on 29 May 2022
Restrictions related to your trip
This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Calzada Roosevelt 22-43, Guatemala City, 1011, Guatemala, Guatemala
9.0.Superb.1,020 verified Hotels.com guest reviews
No VIP perks. Could not connect to wifi. Teeny weeny TVs! Room was nice, quiet. Free…
Dec. 12, 2021
Restaurant refused to let me enter wearing flip flops. I had to change shoes. Others…
Mar. 15, 2020
Official standards
This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- gap period enforced between guest stays24 hours
- Protective clothing is available to guests
- Masks are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
Guests rated location
Shopping192 positive mentions
Dining options152 positive mentions
Convenient143 positive mentions
Safe140 positive mentions
Walkable110 positive mentions
The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
- Free parking
- Pool
- Free WiFi
- Airport transfer
- Gym
- Non-smoking
Property highlights
Main amenities
- 205 smoke-free guestrooms
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- Indoor pool
- Breakfast available
For families
- Free cribs/infant beds
- Children's pool
- Rollaway/extra beds (surcharge)
- Private bathroom
- Premium TV channels
- Television
What’s around
- In Zona 11
- Kaminaljuyu - 37 min walk
- National Museum of Archaeology and Ethnology - 3.1 mi / 5 km
- La Aurora Zoo - 2.8 mi / 4.5 km
- Children's Museum - 3 mi / 4.8 km
- National Museum of Modern Art - 3.1 mi / 4.9 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Deluxe King- European Plan - Non Smoking
- Royal Twin Room Continental Breakfast
- Master Suite Continental Breakfast
- Executive Suite Continental Breakfast
- Deluxe Twin- European Plan - Non Smoking
- Royal King Room Continental Breakfast
What’s around
Landmarks
- In Zona 11
- Kaminaljuyu - 37 min walk
- National Museum of Archaeology and Ethnology - 3.1 mi / 5 km
- La Aurora Zoo - 2.8 mi / 4.5 km
- Children's Museum - 3 mi / 4.8 km
- National Museum of Modern Art - 3.1 mi / 4.9 km
- National Palace (Palacio Nacional) - 5.3 mi / 8.5 km
- Paseo Cayala - 6.5 mi / 10.5 km
Getting around
- La Aurora Intl. Airport (GUA) - 17 min drive
- Airport shuttle (surcharge)
map
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Calzada Roosevelt 22-43, Guatemala City, 1011, Guatemala, Guatemala
At a glance
Hotel size
- This hotel has 205 rooms
- This hotel is arranged over 11 floors
Arriving/leaving
- Check-in time 3 PM-11:30 PM
- Check-out time is 1 PM
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - midnight. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property requires valid identification for all guests at check-in, regardless of age.
Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission to travel letter from both parents as well as copies of their ID at check-in. Additional check-in policies may apply.
Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission to travel letter from both parents as well as copies of their ID at check-in. Additional check-in policies may apply.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transfers
- Airport shuttle from 7:00 AM to 5:00 PM*
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
- Height restrictions apply for onsite parking
Other information
- Smoke-free property
- No alcohol allowed onsite
In the hotel
Food and drink
- Buffet breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- Poolside bar
- Room service
Things to do
- Number of indoor pools - 1
- Children's pool
- Fitness facilities
- Full-service spa
- Spa treatment room(s)
- Fitness classes on site
- Bowling alley on site
- Racquetball/squash on site
- Pool sun loungers
- Free use of nearby fitness center
- Number of spa tubs - 1
- Steam room
- Sauna
Working away
- Business center
- Conference space
- Meeting rooms
- Conference space size (feet) - 193677
- Conference space size (meters) - 17993
- Conference center
- Computer station
Services
- Front desk (limited hours)
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- Number of buildings/towers - 4
- Year Built - 1996
- Elevator
- ATM/banking
- Safe-deposit box at front desk
- Terrace
Accessibility
- Braille or raised signage
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Low-height counters/sink
- Grab bar - near toilet
Languages Spoken
- English
- Spanish
In the room
Home comforts
- Air conditioning
- Coffee/tea maker
- Bathrobes
- Iron/ironing board
Sleep well
- Premium bedding
Freshen up
- Private bathroom
- Bathtub or shower
- Rainfall showerhead
- Designer toiletries
- Hair dryer
Be entertained
- 32-inch LED TV
- Premium TV channels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Refrigerator (on request)
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
Natura Gym + Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna and a steam room.
The spa is open daily.
Dining
Hibiscus Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Eleven Bar - This bar specializes in regional cuisine and serves light fare only. Happy hour is offered. Open select days.
Eleven Bar - This bar specializes in regional cuisine and serves light fare only. Happy hour is offered. Open select days.
Fees & policies
Refundable depositPay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Cash deposit: GTQ 100 per accommodation, per stay
Optional extras
- Buffet breakfast is offered for an extra charge of GTQ 120.00 for adults and GTQ 75.00 for children (approximately)
- Airport shuttle service is offered for an extra charge of GTQ 100 per person (one-way)
- Early check-in can be arranged for an extra charge of GTQ 482.00 (subject to availability)
- Late check-out can be arranged for an extra charge of GTQ 290.00 (subject to availability)
Children and extra bedsPay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Rollaway beds are available for GTQ 245.0 per night
- Airport shuttle for children between the ages of 5 and 12 costs GTQ 100 (one-way)
ParkingPay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Parking height restrictions apply
Pool, spa, and gym (if applicable)Pay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene and cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
- Grand Tikal Futura Hotel Guatemala City
- Tikal Futura
- Grand Tikal Futura Hotel Guatemala/Guatemala City
- Hotel Grand Tikal Futura
- Grand Tikal Futura Hotel Hotel
- Grand Tikal Futura Guatemala City
- Grand Tikal Futura Hotel Guatemala City
- Grand Tikal Futura Hotel Hotel Guatemala City
- Grand Tikal Futura
- Hotel Grand Tikal Futura
- Grand Tikal Futura Hotel Guatemala/Guatemala City
- Grand Tikal Futura Hotel Guatemala City
- Grand Tikal Hotel
- Hotel Grand Tikal
- Hotel Tikal Futura
Also known as
- Grand Tikal Futura Hotel Guatemala City
- Tikal Futura
- Grand Tikal Futura Hotel Guatemala/Guatemala City
See more
*See fees and policies for additional details or extra charges
FAQs
- Yes, Grand Tikal Futura Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there's an indoor pool and a children's pool.
- Sorry, pets and service animals aren't allowed.
- You can check in from 3 PM - 11:30 PM. There's a charge of GTQ 482.00 for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge of GTQ 290.00 (subject to availability). Contactless check-out is available.
- Yes, Hibiscus Restaurant offers international cuisine. The dining venue will be unavailable from July 1 2021 to June 1 2022 (dates subject to change). Nearby restaurants include Macadamia (4-min walk), Wendy's (6-min walk), and Domino's Pizza Distrito Miraflores (6-min walk).
- Yes, an airport shuttle is available from 7:00 AM to 5:00 PM on request. The charge is GTQ 100 per person one-way.
- Have fun during the warmer months with activities nearby such as rock climbing. Additional recreation onsite includes aerobics, bowling, and racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grand Tikal Futura Hotel also has an indoor pool and a sauna, as well as a steam room.
9.0.Superb.1,020 verified Hotels.com guest reviews
- 8.0.Very Good
This is a beautiful hotel. I have stayed at this hotel numerous times before. The hotel is great but what made me upset was they now charge $20 USA PP for shuttle to airport. I brought this complaint to the staff. Taxi is $13 flat rate for as many people that can fit in
1 night trip with friends, Dec. 28, 2019
Verified Expedia guest review
- 10.0.Exceptional
The stuff at the spa were great. The people at the reception were ok depending of who you got. For example, We stayed at one of their executive rooms, at the executive lounge I asked to book at taxi and charge it to the room because we needed one at 2:45. The girl booked the taxi but did not charged it to the room, at check out and after I had paid it occurred to me to ask about the charge and he told me that the cab wasn’t paid for, lucky that I asked because we used up all of our cash. Also, both people gave me different prices with the most expensive at the end with hidden hotel charges, which I paid because we really needed to go. Very disorganized. Finally, I wouldn’t recommend eating at the hibiscus, the food looks fancy but it tastes just ok.
2 night family trip, Aug. 18, 2019
Verified Expedia guest review
- 10.0.Exceptional
I loved the view from the room. The room itself was beautiful and well cleaned.
1 night family trip, Feb. 4, 2019
Verified Expedia guest review
- 10.0.Exceptional
Beautiful hotel near everything! A must when in Guatemala city:
Alexandra, 2 night family trip, Feb. 3, 2019
Verified Expedia guest review
- 10.0.Exceptional
The beds were extremely comfortable. Rooms looked chic! Pool and hot tub was an added feature that was perfect at the end of a trip throughout the country.
Braedon, 1 night trip with friends, Jan. 29, 2019
Verified Expedia guest review
- 10.0.Exceptional
Excellent hotel
An excellent hotel, probably the best in Guatemala. Very nicely located with everything wonderful including facilities and staff.
Pankaj, 5 night trip, Sep. 22, 2018
Verified Expedia guest review
- 10.0.Exceptional
Great location excellent service in every way. Will return.
Tammy, 1 night trip, Sep. 18, 2018
Verified Expedia guest review
- 8.0.Very Good
Airport shuttle could leave half hour earlier in the morning.
1 night trip, Aug. 2, 2018
Verified Expedia guest review
- 10.0.Exceptional
beutiful hotel close to everything, including a mall within the complex. The staff super,super friendly and helpful and giving attention to every detail posible.
2 night trip, Jul. 26, 2018
Verified Expedia guest review
- 10.0.Exceptional
safe to begin with. nice and clean.
I like the facility that offers comfort and safe and rooms spacious and clean.In addition sauna and steam room the best!!
Lopez, 4 night trip, Jun. 29, 2018
Verified Expedia guest review