Real InterContinental San Salvador at Metrocentro Mall

Photo gallery for Real InterContinental San Salvador at Metrocentro Mall

Primary image
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of Real InterContinental San Salvador at Metrocentro Mall

Real InterContinental San Salvador at Metrocentro Mall

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Metrocentro

9.0/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Blvd. de Los Heroes, San Salvador, SS, 544
Main amenities
  • Housekeeping (on request)
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • 24-hour health club
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of San Salvador
  • Metrocentro - 1 min drive
  • Monumento al Salvador del Mundo - 2 min drive
  • Estadio Cuscatlan - 4 min drive
  • La Gran Via Shopping Center - 7 min drive
  • Plaza Merliot - 10 min drive
  • Volcano El Boqueron - 56 min drive

Getting around

  • San Salvador (ILS-Ilopango) - 42 min drive
  • El Salvador Intl. Airport (SAL) - 45 min drive
  • Airport shuttle (surcharge)

About this property

Real InterContinental San Salvador at Metrocentro Mall

Real InterContinental San Salvador at Metrocentro Mall offers an airport shuttle (available 24 hours) for USD 30 per vehicle one-way. You can visit the spa to be pampered with deep-tissue massages, facials, or mani/pedis, and Faisca do Brasil, one of 3 restaurants, serves Brazilian cuisine and is open for lunch and dinner. An outdoor pool, a bar/lounge, and a 24-hour health club are other highlights at this luxurious hotel. Fellow travelers love the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 226 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free
  • Childcare in room (surcharge)
  • Pool gate

Working away

  • 24-hour business center
  • 13 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center (17244 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1972
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 39-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet (surcharge)
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • Highchair

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Spa

InterContinental SPA has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna.

The spa is open daily.

Dining

Faisca do Brasil - This restaurant specializes in Brazilian cuisine and serves lunch and dinner.
Picasso - This theme restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Nau Lounge - This theme restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for an extra charge
  • WiFi is available in public areas for an extra charge
  • Wired Internet access is available in guestrooms for an extra charge
  • Wired Internet access is available in public areas for an extra charge
  • Breakfast costs between USD 8 and USD 14.99 for adults, and USD 8 and USD 14.99 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge of USD 59 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 59 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for USD 29.5 per night
  • Rollaway beds are available for USD 29.5 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Real InterContinental San Salvador Metrocentro Mall Hotel
Real InterContinental Metrocentro Mall Hotel
Real InterContinental San Salvador Metrocentro Mall
Real InterContinental Metrocentro Mall
Intercontinental San Salvador
San Salvador Intercontinental
Real InterContinental San Salvador at Metrocentro Mall Hotel

Frequently asked questions

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

oscar, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Melissa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Olga, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good quality
This hotel is clean and safe. They have 3 restaurants. The bed was amazing!!!
Alyssa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wilmer Camilo, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alfredo, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Solange, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Walter, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tenisha, 2-night trip
Verified Hotels.com guest review

6/10 Good

I've stayed at this hotel numerous times before, but this time I must say was the worst experience for the following reasons: 1. The base of the toilet needs a lot of silicone; it's all black and disgusting. 2. No water bottles were provided at my room until I asked one of the housekeeping staff to please provide water bottles. 3. Lots of body wash was provided but almost no shampoo. 4. Bad food - I was served partially uncooked eggs that also didn't look very appetizing. On numerous occasions, had to beg the wait staff for coffee in the mornings during breakfast time. Granola was hard and stale, not pleasant. Pancakes took forever to be served, so I got up with my guests and left as I couldn't keep waiting for pancakes. This is a five star hotel, what is happening with its service? I must give credit to the staff though, they were alway very friendly. At least that.
ZOILA, 14-night family trip
Verified Expedia guest review