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Riu Caribe All Inclusive, Cancun

3.5 stars3.5 stars
Blvd. Kukulcan, Km 5.5, Lote 6-CZona Hotelera, CancunQROO77500Mexico
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Excellent4.0 / 5
Room
Room is all right
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
534See all 534 Hotels.com reviews
From 7,139 reviewsTripAdvisor Traveller Rating

Riu Caribe All Inclusive, Cancun

from $343 CAD
  • Standard Mexico
  • Double Room (LATAM)
  • Junior Suite Mexico
  • Standard Oceanview Latam
  • Double Standard Ocean View Brazil
  • Junior Suite
  • Standard Vista al Mar Mexico
  • Deluxe Ocean View
  • Standard Oceanview Europe
  • Super Saver
  • Standard Europe
  • Junior Suite Ocean View Brazil
  • Standard Oceanview Latam
  • Junior Suite Ocean Front Brazil
  • Double Standard Brazil

At a glance

Key facts

Hotel size

  • This hotel has 506 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • All Inclusive Caribe
  • Grand Caribe Cancun
  • Grand Caribe Real Cancun
  • Riu Caribe Cancun Mexico
  • Riu Caribe Mexico
  • Riu Caribe Resort Cancun
  • All Inclusive Riu Caribe
  • Caribe All Inclusive
  • Caribe Riu
  • Riu Caribe
  • Riu Caribe All Inclusive
  • Riu Caribe All Inclusive Cancun
  • Riu Caribe Cancun
  • Gran Caribe Real Cancun

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
A full stay penalty applies year round for early departures and no-shows for all room types with the exception of Junior Suite Mexico, Standard Mexico, or Standard Vista al Mar Mexico. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for MXN 110 per night (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 5 restaurants
  • 5 bars/lounges
  • Swim-up bar
  • Poolside bar
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Children's pool
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Beach towels
  • Swim-up bar
  • Spa tub
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
  • Arcade/game room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • WiFi (surcharge)
Food and drink
  • Free bottled water
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Parasailing on site
  • Playground on site
  • Sailing on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Golfing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Riu Caribe All Inclusive, Cancun’s small print

Also known as

  • All Inclusive Caribe
  • Grand Caribe Cancun
  • Grand Caribe Real Cancun
  • Riu Caribe Cancun Mexico
  • Riu Caribe Mexico
  • Riu Caribe Resort Cancun
  • All Inclusive Riu Caribe
  • Caribe All Inclusive
  • Caribe Riu
  • Riu Caribe
  • Riu Caribe All Inclusive
  • Riu Caribe All Inclusive Cancun
  • Riu Caribe Cancun
  • Gran Caribe Real Cancun

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
A full stay penalty applies year round for early departures and no-shows for all room types with the exception of Junior Suite Mexico, Standard Mexico, or Standard Vista al Mar Mexico. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for MXN 110 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 534 reviews

Riu Caribe All Inclusive, Cancun
Excellent4.0 / 5
Sadly Hotels.com book me a room that did not exist. The staff at the hotel went out of their way to find me a room that came close to what Hotels.com had promised me. Because of this I will stay there again for sure!!! It was clean,quiet and the food was awesome!!!
7 night trip
Riu Caribe All Inclusive, Cancun
Outstanding5.0 / 5
Everything is very good We love all
3 night trip with friends
Riu Caribe All Inclusive, Cancun
Good3.0 / 5
Negatives: The beds were Double size instead of Queen size which made it really uncomfortable for 2 people to sleep in the same bed. The pillows were old and really lumpy. Out reservations were all messed up. I had ordered a King bed with a crib for one of our rooms, instead we got 2 double size beds and NO crib. Had to wait several hours for the crib. Also, the ages of the kids wrists bands were not correct. The TV only had 2 english speaking channels and the front desk did not know how to change. Positives: The pool, food and people working there are very good.
6 night family trip
Riu Caribe All Inclusive, Cancun
Good3.0 / 5
Not impressed - are all Riu resorts like this?
Not so good: - At checkin we were assigned room facing the houses even though we paid for Deluxe Oceanview. After complaining they switched us to oceanview room the next day but we lost access to room from 11am-3pm while switching rooms - Rooms are very average in decor and appearance - Few food options for vegans/vegetarians. This was a huge disappointment specially for All-Inclusive. Specialty restaurants have almost nothing for vegans/vegetarians so you are shut out. That leaves only the main Buffet room for all meals during the day. There too options are very limited and most are repeated every day so the appetite starts to die down after a couple of days. e.g. there were 7 different pizzas but only one (cheese margarita) for vegetarians with no other toppings. Other vegetarian options were very average in taste, you would find better food going a-la-carte in outside restaurants - They offer an intro Scuba class in swimming pool. But for 2 days we were looking and could not get them to offer that class (even though it is supposed to be at 11am and 2pm). The Scruba shop near poolside and beachside kept pointing to each other for the class but never offered one to us What we liked: - Beach and poolside is nice. The hotel offers boogy boards, snorkel gear, etc that we used and were happy with. Nice clean beach towels and chairs - Coffee and mocktails - Entertainment show at night is short but offers something that family can enjoy together
3 night family trip
Riu Caribe All Inclusive, Cancun
Excellent4.0 / 5
Hotel staff worked very hard to make the stay comfortable. Food was really good. Beach was fantastic! Waves were gentle to just enjoy the water. Lots of things to do at the beach. A friendly soccer game most afternoons on the beach! Grounds were very pretty as well. Night life was a short taxi ride away. Pool closed at 7 each evening. I would go back again.
7 night family trip

See all reviews

Riu Caribe All Inclusive, Cancun

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