See all properties

Banff Ptarmigan Inn

3.0 star property
Mountain hotel with restaurant, near Banff Centre for Arts and Creativity

Choose dates to view prices

Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Bicycling
Meeting facility
Snow and ski sports
Superior Room, 2 Queen Beds, Balcony

Reviews

8.8 out of 10
Excellent
Nestled in the heart of Downtown District, Banff Ptarmigan Inn offers a warm retreat with a bar and restaurant. Unwind in the sauna or one of two spa tubs, stay connected with free WiFi, and take advantage of an area shuttle to explore nearby attractions like Banff National Park Information Centre. The helpful staff has left a lasting impression on previous guests.

Popular amenities

  • Ski facilities
  • Bar
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 hot tubs
  • Free area shuttle
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Room service
  • Business center
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
The current price is CA $216
CA $240 total
includes taxes & fees
Apr 30 - May 1

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

Highlights

Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 29.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens

Standard Room Two Queens

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King

Standard Room 1 King

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Highlights

Balcony or patio
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens

Superior Room 2 Queens

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room.

Superior Split Room.

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King

Superior Room 1 King

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Eco-friendly toiletries
  • 25.0 sq m
  • Sleeps 2
  • 1 King Bed
Children's play area - outdoor

Banff Caribou Lodge and Spa

  • Spa
  • Pet-friendly
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 2,640 reviews
The price is CA $174
CA $193 total
includes taxes & fees
Apr 30 - May 1
Banff Caribou Lodge and Spa
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
337 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • Banff National Park Information Centre - 2 min walk - 0.2 km
  • Banff Lake Louise Tourism Bureau - 2 min walk - 0.2 km
  • Banff Centre for Arts and Creativity - 12 min walk - 1.0 km
  • Fairmont Banff Springs Bowling Centre - 4 min drive - 2.3 km
  • Tunnel Mountain - 4 min drive - 1.9 km

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 7 min walk
  • Free area shuttle

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬2 min walk
  • ‪Park Distillery - ‬3 min walk
  • ‪Cedar House Investments Ltd - ‬3 min walk

About this property

Banff Ptarmigan Inn

Banff Ptarmigan Inn offers a fantastic location, putting you just a 5-minute walk from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Also, Banff Centre for Arts and Creativity and Fairmont Banff Springs Bowling Centre are just a 5-minute drive away. The helpful staff and central location get great marks from fellow travelers.

Languages

English, French

At a glance

DONE

Hotel size

    • 134 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Onsite parking limited
    • Onsite parking includes off-street options
DONE

Offsite

    • Free area shuttle within 5 kilometers
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Shared microwave
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free local shuttle

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing nearby
  • Snowboarding nearby
  • Hot springs nearby
  • Canoeing nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (1700 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • 2 hot tubs
  • Sauna
  • Steam room
  • Vegetarian dining options
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 30 per pet, per night

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Frequently asked questions

Does Banff Ptarmigan Inn offer free cancellation for a full refund?

Yes, Banff Ptarmigan Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Banff Ptarmigan Inn?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Banff Ptarmigan Inn?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Banff Ptarmigan Inn?

Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Banff Ptarmigan Inn and nearby?

Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include a sauna and a steam room.

Are there restaurants at or near Banff Ptarmigan Inn?

Yes, there's an onsite restaurant.

What's the area around Banff Ptarmigan Inn like?

Banff Ptarmigan Inn is in Downtown District, a short 7-minute walk from Banff Station and 12 minutes' walk from Banff Centre for Arts and Creativity. The local area is popular with nature enthusiasts and our guests say it is very central.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Restaurant
Parking
Bed
Air conditioning
Store
View

What guests liked

  • Breakfast was consistently described as good, delicious, and a highlight of the stay with various options available. (81 reviews)
  • Many restaurants and dining options are within walking distance from the property. (31 reviews)
  • Free underground parking was a convenient and appreciated amenity for guests. (63 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

It’s a great hotel, however, it is currently under major renovations.
Gerry, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lisa M, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Tracey, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The good 'ole Ptarmigan

Amazing hotel and price point. So clean. Beds very comfortable blaconynwith mountainview amazing front drsk staff Gulia and Clarice
Robert J, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great getaway without breaking the bank

Great location as we could walk downtown. Rooms very spacious. Excellent price for size of room. Only negative was the underground parkade is low (only 6). Moose is 6.7 which is better for our truck. Other than that we had a great stay. French last was amazing. Friendly staff.
Beverly, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Maryjane, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location for a great price!

Excellent location! Staff was very friendly. Building is big older but they have done nice upgrades and the bathroom was incredibly clean. The only minor thing I didn’t like was the walls are very thin so I could hear my room neighbors talking real late at night but wasn’t a big deal. Just something to note. Free parking also a huge plus.
Crystal, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hôtel and great location

Hotel is near the center of town. Shuttle bus stop in front. Large,clean rooms. Staff was friendly and helpful.
Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Travis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Neville, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Patricia, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great Location

I’m the middle of the downtown Banff area, great location.
Gabrielle, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Close to downtown and a comfortable stay.

As with most hotels in the area, the property is aging. It is clean, and the beds are comfortable. The hotel staff are super friendly, and - if you do Banff properly - you're really not in your room much, anyway. Not that there was anything wrong with the room. The bathroom is very small with no counterspace (hardly room for a toothbrush! LOL!). While that isn't a problem for me/us, for others, it might be. The shower, however, is great! The water pressure and water temperature were just right. There is a bar fridge and a coffee maker in the room. There is no microwave. Again, not a problem for us, but this information may help someone. There are black-out blinds, which my daughter loved. Would I recommend that you stay here? 100%. It's very close to downtown, to a grocery store, and the bus stops right in front (I think?). The ski shuttle(s) also stopped here. We parked OUR vehicle and left it there all weekend, which was what our plan was all along. If you are looking for something fancy, then this is not your property. But if you're looking for a comfortable, friendly, well-located stay in Banff, then I would book here.
The property's sign
The view as you walk out the front door.
Banff townsite from across the famous Banff bridge.
Nicole, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Hotel-older, sound travels, hard to sleep

The price for the time of year was excellent, the room itself was average. The problem was location of the room within the hotel. We could hear the activity at the front desk throughout the night. The staff was laughing and chatting and the sound carried and woke us up several times.
Susan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Bin, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

andreas, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great for a ski trip

The hotel had plenty of storage for snowboards and skis and a free to use waxing room.
Zachary, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel in perfect location

Nice room, good service and great location.
Kyle, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Karen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Michael, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Banff ski trip

Great service and location!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 7-night trip
Verified Hotels.com guest review

6/10 Good

Ok stay in Banff

The location is great to walk around downtown and to restaurants. It definitely needs some updates; the rooms are showing wear and tear. Pillows are odd in that they are square and hard. Rooms are a tight fit for 2 adults. The heater would turn on and off all night, blowing in my face. Annoying.
Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Near the centre of everything

Great stop on a cross country trip. Room was clean and comfortable. A little ice machine noise from the hallway.
Cairn, 2-night family trip
Verified Hotels.com guest review