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The Westin Palace, Madrid
Luxury hotel with spa, near Thyssen-Bornemisza National Museum
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The Westin Palace, Madrid
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Overview of The Westin Palace, Madrid
9.0
Superb
Property highlights
- Spa
- Pet-friendly
- Parking available
- Free WiFi
- Laundry facilities
Plaza de las Cortes, 7, Madrid, Madrid, 28014
Main amenities
- Housekeeping (on request)
- Restaurant and bar/lounge
- Full-service spa
- Breakfast available
- 24-hour fitness center
- 24-hour room service
- Business center
- Meeting rooms
- Limo/town car service
- Terrace
- 24-hour front desk
- Coffee/tea in a common area
Feel at home
- Free cribs/infant beds
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
- Terrace
- Laundry facilities
Room options
View all photos for Deluxe Room, 2 Twin Beds, Courtyard View
Deluxe Room, 2 Twin Beds, Courtyard View
View all photos for Deluxe Room, 1 King Bed, Courtyard View
Deluxe Room, 1 King Bed, Courtyard View
View all photos for Premium Room, 1 King Bed, Non Smoking, View
Premium Room, 1 King Bed, Non Smoking, View
View all photos for Junior Suite, 1 Bedroom, Non Smoking
Junior Suite, 1 Bedroom, Non Smoking
View all photos for Executive Room, 1 King Bed, Non Smoking
Executive Room, 1 King Bed, Non Smoking
View all photos for Premium Room, 2 Twin Beds, Non Smoking, View
Premium Room, 2 Twin Beds, Non Smoking, View
View all photos for Premium Room, 1 King Bed, Non Smoking, View (Street View)
Premium Room, 1 King Bed, Non Smoking, View (Street View)
View all photos for Executive Room, 2 Twin Beds, Non Smoking
Executive Room, 2 Twin Beds, Non Smoking
View all photos for Premium Room, 1 Queen Bed, Non Smoking, View
Premium Room, 1 Queen Bed, Non Smoking, View
View all photos for Premium Room, 2 Twin Beds, Non Smoking, View
Premium Room, 2 Twin Beds, Non Smoking, View
View all photos for Royal Suite, 1 Bedroom, Non Smoking, View
Royal Suite, 1 Bedroom, Non Smoking, View
View all photos for Executive Suite, 1 Bedroom, Non Smoking (Street View)
Executive Suite, 1 Bedroom, Non Smoking (Street View)
View all photos for Premium Suite, 1 Bedroom, Non Smoking (Neptuno Fountain View)
Premium Suite, 1 Bedroom, Non Smoking (Neptuno Fountain View)
About this area
What's nearby
- In Madrid Centro
- Prado Museum - 4 min walk
- Plaza de Santa Ana - 5 min walk
- Gran Via Street - 6 min walk
- Puerta del Sol - 9 min walk
- Plaza Mayor - 14 min walk
- Royal Palace of Madrid - 21 min walk
- El Retiro Park - 24 min walk
- WiZink Center - 32 min walk
- Thyssen-Bornemisza National Museum - 1 min drive
- Plaza de Cibeles - 1 min drive
Getting around
Restaurants
- Salmon Guru - 5 min walk
- La Cabaña Argentina - 5 min walk
- Fogg Bar Birras & Cheese - 7 min walk
- La Esperanza - 8 min walk
- El Rincon de Esteban - 3 min walk
About this property
The Westin Palace, Madrid
Languages
English, French, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
At a glance
Hotel size
- 470 rooms
- Arranged over 6 floors
Arriving/Leaving
- Check-in time from 2:00 PM - 1 AM
- Express check-out available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets stay free
- Service animals welcome
- Food and water bowls available
Internet
- Free WiFi in public areas
- WiFi in rooms*
Parking
- Onsite parking limited
- Onsite garage
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7 AM–11 AM
- Restaurant
- Bar/lounge
- Coffee/tea in a common area
- 24-hour room service
What to do
- Shopping
- Golfing nearby
Working away
- Business center
- Meeting rooms
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- On-site car rental
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- 1 building/tower
- Built in 1912
- ATM/banking
- Safe-deposit box at front desk
- Terrace
- 24-hour fitness center
- Full-service spa
- Massage/treatment rooms
- At least 80% of food locally-sourced
- Vegan dining options
- Vegetarian dining options
- Locally-owned & organized tours & activities
- Local artist showcase
- Double-glazed windows
- At least 80% lighting from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- No plastic soda bottles
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Reusable cups only
- Reusable tableware only
- Banquet hall
Accessibility
- Wheelchair-accessible bathroom vanity
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair accessible
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered locks/deadbolt
- Low-height counter/sink
- Height-adjustable showerhead
- Grab bar near toilet
- Transfer shower
- Lever door handles
- Well-lit path to entrance
- Stair-free path to entrance
Room amenities
Be entertained
- LED television
- Premium TV channels
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Soundproofed rooms
- Premium bedding
- Pillowtop mattress
- Free crib/infant bed
- Rollaway/extra bed (surcharge)
What to enjoy
- In-room massage
Freshen up
- Private bathroom
- Deep soaking bathtub
- Shower/tub combination
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free newspapers
- Phone
More
- Housekeeping (on request)
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
- Eco-friendly cleaning products provided
- Energy-saving switches
- LED light bulbs
- Recycling
- Water-efficient showers only
- Water-efficient toilets only
- Mobile key entry
Special features
Spa
The onsite spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.
Fees & policies
Optional extras
- WiFi is available in guestrooms for EUR 19 per day (rates may vary)
- Buffet breakfast is offered for an extra charge of approximately EUR 42 per person
Children & extra beds
- Rollaway beds are available for EUR 66.0 per night
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Commitment to Clean (Marriott).
This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Madrid Palace Westin
Madrid Westin Palace
Palace Madrid
Palace Madrid Westin
Westin Madrid
Westin Madrid Palace
Westin Palace
Westin Palace Hotel
Westin Palace Hotel Madrid
Westin Palace Madrid
The Westin Palace Madrid Hotel Madrid
Westin Palace Madrid Hotel
The Westin Palace, Madrid Hotel
The Westin Palace, Madrid Madrid