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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 room, 2 adults

Sheraton Imperial Kuala Lumpur Hotel, Kuala Lumpur

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Jalan Sultan Ismail, Kuala Lumpur, 50250, Malaysia

Luxury hotel with spa, near SOGO
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Bar
Bar is awesome
Wellness Area
Great wellness & sports facilities
Food
Delicious food
Value
Fairly good value for money

Sheraton Imperial Kuala Lumpur Hotel, Kuala Lumpur

  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Deluxe Room, 2 Single Beds, Non Smoking, City View
  • Club Room, 1 King Bed, Non Smoking
  • Club Room, 1 Double Bed, Non Smoking
  • Executive Suite, 1 Bedroom, City View
  • Club Suite, 1 King Bed
  • Club Suite, 1 King Bed, City View
  • Club Suite, 1 King Bed, City View

What’s around Sheraton Imperial Kuala Lumpur Hotel, Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Merdeka Square - 18 min walk
  • Petronas Twin Towers - 18 min walk
  • Kuala Lumpur Convention Centre - 22 min walk
  • Kuala Lumpur Tower - 22 min walk
  • Putra World Trade Centre - 23 min walk
  • Petaling Street - 24 min walk
  • Suria KLCC Shopping Centre - 24 min walk

Getting around

  • Kuala Lumpur Intl. Airport (KUL) - 50 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 31 min drive
  • Kuala Lumpur Sultan Ismail Station - 14 min walk
  • Kuala Lumpur Masjid Jamek Station - 19 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 24 min walk
  • Medan Tuanku Station - 2 min walk
  • Bukit Nanas Station - 9 min walk
  • Dang Wangi Station - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 398 rooms
  • This hotel is arranged over 38 floors

Arriving/leaving

  • Check-in time 3 PM-10:00 PM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking (limited) *

  • Car charging point

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 17652
  • Conference space size (meters) - 1640
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Braille signage
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Bathroom emergency pull cord
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch Smart TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara Spa. Services include massages and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Essence - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Celestial Court - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open select days.

Villa Danieli - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Pavilions Lounge - This lobby lounge serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Essence Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Sheraton Imperial Kuala Lumpur Hotel, Kuala Lumpur’s small print

Also known as

  • Hotel Kuala Lumpur Sheraton
  • Sheraton Kuala Lumpur Hotel
  • Sheraton Imperial Hotel
  • Sheraton Imperial
  • Sheraton Kuala Lumpur
  • Kuala Lumpur Sheraton
  • Sheraton Imperial Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur Hotel Hotel
  • Sheraton Imperial Kuala Lumpur Hotel Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur Hotel Hotel Kuala Lumpur
  • Hotel Sheraton Imperial Kuala Lumpur
  • Imperial Sheraton Kuala Lumpur
  • Kuala Lumpur Hotel Sheraton
  • Kuala Lumpur Sheraton Hotel
  • Kuala Lumpur Sheraton Imperial
  • Sheraton Hotel Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) and Global Cleanliness Council (Marriott) guidelines.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs MYR 29.00 per day

Rollaway beds are available for MYR 93.0 per night

Breakfast costs between MYR 48.00 and MYR 84.00 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Imperial Kuala Lumpur Hotel, Kuala Lumpur

  • Is there a pool at Sheraton Imperial Kuala Lumpur Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Sheraton Imperial Kuala Lumpur Hotel?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at Sheraton Imperial Kuala Lumpur Hotel?
    Yes. Valet parking costs MYR 29.00 per day. Parking spots may be limited.
  • What are the check-in and check-out times at Sheraton Imperial Kuala Lumpur Hotel?
    You can check in from 3 PM to 10:00 PM. Check-out time is noon.
  • Are there restaurants at or near Sheraton Imperial Kuala Lumpur Hotel?
    Yes, there are 3 onsite restaurants.

Recent reviews

Very Good 8.4 From 450 reviews

Good 6.0
Definitely NOT up to Sheraton Standards
Great location, but the hotel itself was run-down and quite dirty. Our first night the bathroom flooded because the drains were clogged. They changed our room but the second wasn't much better. I would not recommend this hotel as there were too many issues and hassles with our stay.
Adrian, ca6 night romance trip
Very Good 8.0
Good choice
It was a good experience to stay in this hotel, walking distance to all major place which a tourist will love to be at while in KL. Clean, comfortable and good healthy Breakfast with many choices
sg3 night family trip
Exceptional 10.0
Amazing stay
Amazing stay at the Sheraton! Convenient location for KLCC! The rooms are very clean and worth every penny. It my was mums birthday and they gave her a complimentary cake and balloons. Grateful for the service we received.
jaskirit, gb4 night family trip
Exceptional 10.0
Great despite lack of kids club
The lack of kids club was the only disappointment.Rating is 9/10.
Nicholas, my2 night family trip
Very Good 8.0
Festive short break
Sheraton Imperial KL has confirmed my request for high floor and non-smoking room on the morning of check in day, unfortunately it is either doesn’t appears in their system or the front desk staff doesn’t check at all when I check in. Requested for additional toiletries and towel, given that I booked for two adults and one child, it toke around 40 minutes for these items to sent to my room, poor staffing. There was no kettle in the room, again it toke more than half an hour to set after request. Club Lounge is good. The breakfast at Essence is reasonable and good, however, they don’t replenish it. The waitress led us to seat but leave us before ask what what drink we want, sigh, poor hospitality. Sheraton Imperial KL need to improve its hospitality.
Kok Boon, my1 night family trip
Very Good 8.0
Sheraton KL review.
Being a frequent traveler who stays in enough hotels, this hotel is fine for business trips. The suite and club access is good with nice window views. Food selection in the club for breakfast and evening was tasty and different every other day. The only downside that I can think of is maybe the location; is not as near and convenient compared to some of the hotels in the bukit bintan/ pavilion/ klcc area. I take this opportunity to thank the chinese lady working the club lounge on the evenings of 4th & 5th December; it’s the only time in the hotel that I felt genuine sincerity in attending to the guests, well done Sheraton on this!
sg4 night business trip
Very Good 8.0
Comfortable stay
Nice comfortable stay. Only 2 problems - the aircon is quite slow had to put the temperature at 6 deg to cool the room and the automatic flushing at 2 am in the night. Quite unusual with a renovated property.
Varun, sg6 night business trip
Exceptional 10.0
All is good
ie7 night trip
Exceptional 10.0
A very lovely experience
We had a great stay, location was very convenient. Love the design, very sleek and the ambience was amazing. Breakfast buffet was really nice with great variety from Eastern to Western food, love the juice bar (you can order fresh juice from friendly staffs). I am vegetarian and the restaurant chef was kind enough to cook fresh for me the vegetarian nasi lamak sauce, which helped me enjoy the famous Malaysian dish. I got a special Malaysian bread from friendly staffs (coincidentally it was my birthday) so it was very nice of them. Cleanliness and facilities were perfect, so overall it was a great experience for my parents and me. Thanks all the staffs there for their hospitality.
Trang Ngoc Doan, au2 night family trip
Exceptional 10.0
The hotel was beautiful, very clean, the staff were extremely helpful. From the moment we arrived each member of the hotel staff try to help us with a friend smile 😀. We would recommend this hotel 🏨 to anyone who’s travelling with there family. I highly recommended the breakfast, it provide everything that you expect from a five star ⭐️ hotel. We would like to thank the hotel staffs for there hospitality, and helpfulness during our stay. 😊 thanks
Jawed, au2 night family trip

Sheraton Imperial Kuala Lumpur Hotel, Kuala Lumpur

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