Sheraton Imperial Kuala Lumpur Hotel

Photo gallery for Sheraton Imperial Kuala Lumpur Hotel

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Outdoor pool, sun loungers
Hypo-allergenic bedding, down comforters, minibar, in-room safe
Hypo-allergenic bedding, down comforters, minibar, in-room safe
Hypo-allergenic bedding, down comforters, minibar, in-room safe

Overview of Sheraton Imperial Kuala Lumpur Hotel

Sheraton Imperial Kuala Lumpur Hotel

5.0 star property
Luxury hotel with 3 restaurants, near Petronas Twin Towers

8.6/10 Fabulous

998 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
The price is CA $93
Price available on 08/22/2022
Map
Jalan Sultan Ismail, Kuala Lumpur, 50250
Main amenities
  • Daily housekeeping
  • 3 restaurants and pool bar
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Spa tub
  • 24-hour room service
  • Babysitting
For families
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 19 min walk
  • Suria KLCC Shopping Centre - 19 min walk
  • KLCC Park - 21 min walk
  • Pavilion Kuala Lumpur - 25 min walk
  • Berjaya Times Square - 36 min walk
  • Kuala Lumpur Tower - 9 min drive
  • Mid Valley Megamall - 11 min drive
  • University of Malaya - 15 min drive
  • Cheras Leisure Mall - 18 min drive
  • Batu Caves - 21 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 30 min drive
  • Kuala Lumpur International Airport (KUL) - 56 min drive
  • Kuala Lumpur Sultan Ismail Station - 11 min walk
  • Kuala Lumpur Masjid Jamek Station - 19 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 24 min walk
  • Medan Tuanku Station - 2 min walk
  • Bukit Nanas Station - 9 min walk
  • Dang Wangi Station - 9 min walk

About this property

Sheraton Imperial Kuala Lumpur Hotel

Sheraton Imperial Kuala Lumpur Hotel puts you within a 10-minute drive of Petronas Twin Towers and Pavilion Kuala Lumpur. Guests can visit the spa to be pampered with massages or mani/pedis, and Essence, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a 24-hour fitness center. Fellow travelers like that it's only a short walk to public transportation: Medan Tuanku Station is steps away and Bukit Nanas Station is 9 minutes.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 398 rooms
  • Arranged over 38 floors

Arriving/Leaving

  • Check-in time from 3 PM - 10:00 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (MYR 29.00 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 3 restaurants
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping

Working away

  • Business center
  • 9 meeting rooms
  • Computer station
  • Conference space (17652 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Bathroom emergency pull cord
  • Transfer shower
  • Lever door handles

Languages

  • English
  • Malay

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara Spa. Services include massages and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Essence - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Celestial Court - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open select days.
Villa Danieli - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Pavilions Lounge - This lobby lounge serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Essence Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Breakfast costs between MYR 48.00 and MYR 84.00 per person (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MYR 93.0 per night

Parking

  • Valet parking costs MYR 29.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Kuala Lumpur Sheraton
Hotel Sheraton Imperial Kuala Lumpur
Imperial Sheraton Kuala Lumpur
Kuala Lumpur Hotel Sheraton
Kuala Lumpur Sheraton Hotel
Kuala Lumpur Sheraton Imperial
Sheraton Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel
Sheraton Kuala Lumpur Hotel
Sheraton Imperial Hotel
Sheraton Imperial
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel
Sheraton Imperial Kuala Lumpur Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.6/10

Cleanliness

8.6/10

Staff & service

8.7/10

Amenities

8.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

Ah Moi, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Cleaniless not to expectations.
The room wasn't thoroughly clean considering the Covid prevention. Had to wipe the switches n telephone .
Irene, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Greg, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda A, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Indran, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was very helpful and friendly. Overall this hotel was superb. Thank you !!!
Stanislaw, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Just all round great experience, I will book there again.
Mark, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Kamaruzzaman, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

satiaseelan, 4-night trip
Verified Hotels.com guest review