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All properties in San Francisco, California, United States of America
1 room, 2 adults

Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco

5-star5 stars
2 New Montgomery St, San Francisco, CA, 94105, United States of America

Luxury hotel with 2 restaurants, near San Francisco Museum of Modern Art
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • the classic look of the hotel. the grand dining room was incredibleMar. 25, 2020
  • Beautiful hotel. Fridge made odd noises, but otherwise the room was nice, staff very…Feb. 18, 2020

Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco

from $223 CAD
  • Superior Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Superior Room, 2 Double Beds, Non Smoking
  • Superior Suite, 1 Bedroom, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking, View (Market Street View)
  • Room, 1 King Bed, Non Smoking, City View (New Montgomery Room)
  • Room, 2 Double Beds, City View (New Montgomery Room)
  • Room, 1 King Bed (Cityscape Room)
  • Room, 2 Double Beds, City View (Cityscape Room)
  • Grand Room, 1 King Bed, Non Smoking, City View (Grand)
  • Premier Room, 1 King Bed
  • Premier Room, 2 Double Beds, Partial View
  • Junior Studio, 1 Bedroom, Non Smoking
  • Deluxe Suite, 1 Bedroom, Non Smoking
  • Suite, 1 King Bed with Sofa bed (Palace, 1 Bedroom Larger Suite)
  • Suite, 1 Bedroom (Specialty, Vice Presidential)
  • Presidential Suite, 1 King Bed (1 Bedroom)
  • Grand Room, 2 Double Beds (Grand Deluxe, Limited View)

What’s around Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco

Landmarks

  • In Downtown San Francisco
  • San Francisco Museum of Modern Art - 6 min walk
  • Moscone Convention Center - 7 min walk
  • Exploratorium - 19 min walk
  • Orpheum Theater - 19 min walk
  • Oracle Park - 21 min walk
  • San Francisco City Hall - 26 min walk
  • Lombard Street - 30 min walk

Getting around

  • San Francisco Intl. Airport (SFO) - 19 min drive
  • Oakland Intl. Airport (OAK) - 25 min drive
  • Hayward, CA (HWD-Hayward Executive) - 29 min drive
  • San Carlos, CA (SQL) - 28 min drive
  • Concord, CA (CCR-Buchanan Field) - 34 min drive
  • Novato, CA (NOT-Gnoss Field) - 43 min drive
  • San Francisco Station - 22 min walk
  • 22nd Street Station - 4 min drive
  • Bayshore Station - 9 min drive
  • Market St & New Montgomery St Stop - 1 min walk
  • Montgomery St. Station - 1 min walk
  • Market St & Kearny St Stop - 2 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 556 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 40 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle *

Parking

  • Valet parking * on site

  • Electric vehicle charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 53000
  • Conference space size (meters) - 4924
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1875
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 48-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Garden Court - This restaurant serves breakfast, brunch, and lunch.

Pied Piper Bar - This bar serves light fare only.

Awards and affiliations

The property is a member of Historic Hotels of America.

Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco’s small print

Also known as

  • Palace Hotel Luxury Collection Hotel San Francisco
  • Palace Hotel Luxury Collection Hotel
  • Palace Luxury Collection San Francisco
  • Palace Luxury Collection
  • Palace Hotel Luxury Collection Hotel San Francisco
  • Palace Hotel Luxury Collection Hotel
  • Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel

Policies

This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and masks are required in public areas.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Valet parking costs USD 72 per day with in/out privileges

Rollaway beds are available for USD 50.0 per night

Buffet breakfast is offered for an extra charge of USD 49 per person (approximately)

Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Service animals exempt from fees

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco

  • Does Palace Hotel, a Luxury Collection Hotel, San Francisco offer free cancellation for a full refund?
    Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Palace Hotel, a Luxury Collection Hotel, San Francisco currently open?
    This property is closed from March 27 2020 to November 9 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Palace Hotel, a Luxury Collection Hotel, San Francisco?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at Palace Hotel, a Luxury Collection Hotel, San Francisco?
    Yes. Valet parking costs USD 72 per day.
  • Is there a pool at Palace Hotel, a Luxury Collection Hotel, San Francisco?
    Yes, there's an indoor pool.
  • Are pets allowed at Palace Hotel, a Luxury Collection Hotel, San Francisco?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Palace Hotel, a Luxury Collection Hotel, San Francisco?
    You can check in from 4 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Palace Hotel, a Luxury Collection Hotel, San Francisco?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Hakkasan (3-min walk), Mazarine Coffee (3-min walk), and California Pizza Kitchen (3-min walk).
  • Is airport shuttle service offered by Palace Hotel, a Luxury Collection Hotel, San Francisco?
    Yes, an airport shuttle is available.

Recent reviews

Superb 9.0 From 1,242 reviews

Exceptional 10.0
Great place to stay!! Best location in downtown SF!
ca3 night trip
Exceptional 10.0
A nice stay at the Palace
Great stay, great location. Hotel Could use another restaurant.
Steven, ca3 night trip
Poor 2.0
Terrible hotel
Dirty rooms, alarm was set in room and woke us at 4am, next night drunks banging on our doors at 2am running around the hallways, tried to talk to front desk but they were not bothered. I could write my name in the dust in the room and coffee spills all down the bathroom door, food spilled by someone in corridor outside our room, mushed into the carpet and hoovered over not cleaned. When I spoke to them on checkout they gave us our movie we had watched for free, but then re-charged it to my card again after we left. Also, instead of holding funds for incidentals and releasing them upon check out they charged it twice so I had to call when I got home to get 2 lots of holds taken off my credit card. Parking is $72 per night also which was rather high. I explained it had been a bad stay - staff not at all bothered. Will never book here again. Only good thing was the guy who brought our luggage to our room - he was awesome.
Zoe, ca3 night family trip
Exceptional 10.0
Beautiful hotel, clean rooms and comfortable beds. The only downside was complimentary wifi is only available in the lobby and not the rooms. Overall it was good though and we would stay there again.
Mike, ca2 night romance trip
Exceptional 10.0
Wonderful hotel
Stunning hotel, impeccable service. Kids loved the pool and the nearby ice cream parlour! Gym was modern. Close to everything.
Cecile, caFamily trip
Exceptional 10.0
If you want the best...
The Palace Hotel was great. The staff was exceptionally accommodating - especially during the initial Corona Virus outbreak. I will definitely be making this my go-to option in San Francisco.
Franklin, us2 night family trip
Good 6.0
The staff in the lobby were not friendly. The housekeeping staff were helpful. During our stay only one elevator was working for the hotel. The lobby was beautiful but the hotel rooms were very dated.
Shirley, us3 night family trip
Exceptional 10.0
Loved it. Hotel is beautiful, room was comfortable and luxurious, service was superb. City was a little loud in the morning, but such is any city.
Kristen, us2 night business trip
Exceptional 10.0
Wonderful stay & very helpful for ADA
This is such a beautiful historic hotel and they were very helpful with my handicapped father who was traveling with me as far as finding the right ADA-accessible room.
Jennie, us2 night family trip
Exceptional 10.0
Weekend trip
Went to visit friends!
Megan, us2 night trip with friends

Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco

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