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Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco

Luxury hotel with 2 restaurants, near San Francisco Museum of Modern Art

  • Free WiFi in lobby
From
$300 CAD

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  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Living Room
  • Indoor Pool
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1 / 89Indoor Pool
2 New Montgomery St, San Francisco, 94105, CA, United States of America
8.8.Fabulous.
  • the classic look of the hotel. the grand dining room was incredible

    Mar. 8, 2020

  • Beautiful hotel. Fridge made odd noises, but otherwise the room was nice, staff very…

    Feb. 14, 2020

See all 857 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Transportation options
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 556 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • Fitness center

What’s around

  • In Downtown San Francisco
  • Oracle Park - 19 min walk
  • Lombard Street - 30 min walk
  • Pier 39 - 31 min walk
  • Ghirardelli Square - 34 min walk
  • San Francisco Museum of Modern Art - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Superior Room, 2 Double Beds, Non Smoking
  • Superior Suite, 1 Bedroom, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking, View (Market Street View)
  • Room, 1 King Bed, Non Smoking, City View (New Montgomery Room)
  • Room, 2 Double Beds, Non Smoking, City View (New Montgomery Room)
  • Room, 1 King Bed, Non Smoking (Cityscape Room)
  • Room, 2 Double Beds, Non Smoking, City View (Cityscape Room)
  • Grand Room, 1 King Bed, Non Smoking, City View
  • Junior Studio Suite, 1 Bedroom, Non Smoking
  • Deluxe Suite, 1 Bedroom, Non Smoking
  • Suite, 1 Bedroom, Non Smoking (Palace Suite)
  • Presidential Suite, 1 Bedroom, Non Smoking

What’s around

Landmarks

  • In Downtown San Francisco
  • Oracle Park - 19 min walk
  • Lombard Street - 30 min walk
  • Pier 39 - 31 min walk
  • Ghirardelli Square - 34 min walk
  • San Francisco Museum of Modern Art - 6 min walk
  • Moscone Convention Center - 7 min walk
  • Embarcadero Center - 9 min walk
  • Ferry Building - 13 min walk
  • Exploratorium - 19 min walk
  • Orpheum Theater - 19 min walk

Getting around

  • San Francisco International Airport (SFO) - 19 min drive
  • Oakland Intl. Airport (OAK) - 25 min drive
  • Concord, CA (CCR-Buchanan Field) - 34 min drive
  • San Francisco Station - 22 min walk
  • 22nd Street Station - 4 min drive
  • Bayshore Station - 9 min drive
  • Market St & New Montgomery St Stop - 1 min walk
  • Montgomery St. Station - 1 min walk
  • Market St & Kearny St Stop - 2 min walk
Profile: Financial District

Profile: Financial District

The Financial district is quiet after 5 pm and on the weekends, when it’s been left to its own devices and the shadows of the skyscrapers crawl across the sleepy sidewalks, but during the week it’s packed with food trucks, kiosks, and restaurants catering to power-lunchers. Tadich Grill is California’s oldest restaurant, a popular venue slinging seafood with no reservations needed.

Discerning shoppers should check out the upmarket Crocker Galleria, while comedy lovers can laugh themselves hoarse at the Punch Line Comedy Club, which has hosted Robin Williams and Chris Rock.

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2 New Montgomery St, San Francisco, 94105, CA, United States of America

At a glance

Hotel size

  • This hotel has 556 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 40 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite valet parking (USD 72 per day; includes in/out privileges)
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 53000
  • Conference space size (meters) - 4924
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1875
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/viewport in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Transfer shower
  • Lever door handles

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 48-inch flat-screen TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Garden Court - This restaurant serves breakfast, brunch, and lunch.

Pied Piper Bar - This bar serves light fare only.

Awards and affiliations

The property is a member of Historic Hotels of America.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)
  • Wired Internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of USD 49 per person (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

ParkingPay at property

  • Valet parking costs USD 72 per day with in/out privileges
  • Parking height restrictions apply

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted.

This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant.

Also known as

  • Palace Hotel Luxury Collection Hotel San Francisco
  • Palace Hotel Luxury Collection Hotel
  • Palace Luxury Collection San Francisco
  • Palace Luxury Collection
  • Palace Hotel Luxury Collection Hotel San Francisco
  • Palace Hotel Luxury Collection Hotel
  • Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 72 per day. Electric vehicle charging is available.
  • Yes, there's an indoor pool.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 4 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Hakkasan (3-min walk), Mazarine Coffee (3-min walk), and California Pizza Kitchen (3-min walk).
  • No, this hotel doesn't have a casino, but San Pablo Lytton Casino (21-min drive) is nearby.
  • Have fun with nearby activities such as sailing and practice your swing at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Palace Hotel, a Luxury Collection Hotel, San Francisco also has 2 bars and a fitness center.
8.8.Fabulous.
  • 6.0.Good

    The staff is well intentioned but they have a lot of communication issues. The historic beauty of the building makes the hotel worth while.

    4 night trip, Jan. 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place to stay!! Best location in downtown SF!

    3 night trip, Dec. 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotel and clean. Helpful staff. Did not like the fact that they accept dogs. We had to change rooms because a dog couldn’t stop barking.

    7 night family trip, Dec. 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    A nice stay at the Palace

    Great stay, great location. Hotel Could use another restaurant.

    Steven, 3 night trip, Nov. 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very elegant beautiful lobby lounge area would definitely stay again when in San Francisco

    2 night trip with friends, Sep. 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Glamorous old San Francisco grand hotel . Lots of newer amenities . Loved the feel of the Palace ,

    Ray, 3 night trip, Aug. 30, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    Beautiful antique old style looking hotel, but still sparkly and new!! The staff is friendly and very helpful. The only thing I didn't like was the gym. Quite small and was very busy.

    Jomanna, 2 night romance trip, Aug. 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Central location, attentive staff in a five star setting !

    5 night family trip, Aug. 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved the dining room and historic details and artifacts

    2 night family trip, Aug. 2, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Terrible hotel

    Dirty rooms, alarm was set in room and woke us at 4am, next night drunks banging on our doors at 2am running around the hallways, tried to talk to front desk but they were not bothered. I could write my name in the dust in the room and coffee spills all down the bathroom door, food spilled by someone in corridor outside our room, mushed into the carpet and hoovered over not cleaned. When I spoke to them on checkout they gave us our movie we had watched for free, but then re-charged it to my card again after we left. Also, instead of holding funds for incidentals and releasing them upon check out they charged it twice so I had to call when I got home to get 2 lots of holds taken off my credit card. Parking is $72 per night also which was rather high. I explained it had been a bad stay - staff not at all bothered. Will never book here again. Only good thing was the guy who brought our luggage to our room - he was awesome.

    Zoe, 3 night family trip, Jul. 18, 2019

    Verified Hotels.com guest review

See all 857 reviews