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All properties in Nusa Dua, Bali, Indonesia
1 room, 2 adults

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali, Nusa Dua

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • DVD player
Kawasan Pariwisata Lot N2, Nusa Dua, Bali, 80363, Indonesia

5-star beachfront hotel with spa, near Nusa Dua Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Connecting/adjoining rooms available
    • DVD player
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Beach
Beautiful beach
Breakfast
Tasty breakfast
Service
Fantastic service
WiFi
Good internet service

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali, Nusa Dua

from $168 CAD
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Deluxe Studio, 1 King Bed, Non Smoking, Balcony
  • Deluxe Studio, 2 Single Beds, Non Smoking, Balcony
  • Deluxe Room, 1 King Bed, Non Smoking, Terrace (Balcony)
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Deluxe Studio, 1 King Bed, Non Smoking, Terrace (Balcony)
  • Studio, 2 Single Beds, Balcony (Studio Lagoon Access)
  • Executive Suite, 1 Bedroom, Non Smoking, Balcony
  • Suite, 1 Bedroom, Non Smoking, Terrace (Balcony)
  • Deluxe Suite, 1 Bedroom, Non Smoking, Balcony (Executive)
  • Deluxe Suite, 1 Bedroom, Non Smoking (Bi-Level)
  • Villa, 1 Bedroom, Non Smoking (Hibiscus)
  • Villa, 1 Bedroom, Non Smoking, Private Pool
  • Villa, 2 Bedrooms, Non Smoking, Private Pool
  • Deluxe Room, 1 King Bed, Non Smoking, Balcony
  • Deluxe Room, 1 King Bed, Non Smoking, Balcony
  • Suite, 1 Bedroom, Balcony, Ocean View (Bi-Level)
  • Grande Lagoon Suite, 2 Bedrooms, Ocean View (Bi-Level)

What’s around The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali, Nusa Dua

Landmarks

  • In BTDC
  • Nusa Dua Beach - 11 min walk
  • Tanjung Benoa - 26 min walk
  • Bali Collection Shopping Centre - 6 min walk
  • Bali International Convention Center - 6 min walk
  • Bali Nusa Dua Convention Centre - 8 min walk
  • Bali Nusa Dua Theater - 9 min walk
  • Waterblow - 21 min walk

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 13 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

  • Free nearby parking

Offsite

  • Free area shuttle within 1.6 km

  • Free shopping center shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Bicycle rentals on site
  • Tennis lessons on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 7772
  • Conference space size (meters) - 722
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1991
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible bathroom vanity
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Indonesian
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch LED TV
  • Premium TV channels
  • MP3 docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Lagoon Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Banyubiru Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Reservations are required.

Arwana Restaurant - This beachfront restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Cornerstone Deli - Overlooking the pool and garden, this delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Kulkul Bar - This beachfront bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Cascade Bar & Lounge - Overlooking the pool and garden, this lobby lounge specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Fitness classes on site
  • Bicycle rentals on site
  • Tennis lessons on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali, Nusa Dua’s small print

Also known as

  • Laguna Luxury Collection Bali
  • Laguna Luxury Collection Resort Bali
  • Laguna Luxury Collection Resort Nusa Dua Bali

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 8:00 PM.
  • Children under 18 years old are not allowed in the spa without adult supervision.

    Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for lunch and dinner.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • New Year's Eve (31 December) Gala Dinner per adult: IDR 2500000
    • New Year's Eve (31 December) Gala Dinner per child: IDR 850000.00 (from 4 to 12 years old)

    Optional extras

    Rollaway beds are available for IDR 880000.0 per night

    Breakfast costs between IDR 220000.00 and IDR 275000.00 for adults, and IDR 220000.00 and IDR 275000.00 for children (approximately)

    Airport shuttle service is offered for an extra charge of IDR 700000 per vehicle (roundtrip)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali, Nusa Dua

    • Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offer free cancellation for a full refund?
      Yes, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali currently open?
      This property is closed from April 23 2020 to July 26 2020 (dates subject to change).
    • Is parking offered at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
      Yes, there's free valet parking.
    • Is there a pool at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
      Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
    • Are pets allowed at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
      You can check in from 3:00 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
      Yes, there are 3 onsite restaurants.
    • Is airport shuttle service offered by The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
      Yes, an airport shuttle is available. The charge is IDR 700000 per vehicle roundtrip.

    Recent reviews

    Superb 9.2 From 382 reviews

    Very Good 8.0
    Nice hotel. Would recommend.
    The hotel was great. Service was impeccable. Rooms and facilities were very clean. The only downside is everything in the area was triple the price locals would pay. The hotel is located in a pocket where all the 4 and 5 star resorts are, which is good and bad. It's peaceful and quiet but the area is also a bit boring. I stayed in this hotel for 4 nights for the resort vibe and then stayed in Seminyak for the remainder of my trip to get a different experience.
    Kenny, ca4 night trip
    Exceptional 10.0
    Great in every respect
    robert, ca2 night romance trip
    Exceptional 10.0
    Relaxing resort in Bali.
    Beautiful resort, fantastic staff, very clean. We stayed for a week to celebrate our 25th anniversary and the resort was the perfect choice. The pricing on the resort for food and drinks was high in our opinion and the fisherman feast special dinner on Tuesday wasn’t worth the money. The nice thing is there is a really large outdoor mall within 10 minute walk that has a ton of great local Indonesian restaurants to eat at. I had to resort bring in flowers for our room to surprise my wife and they arranged that perfectly.
    jason, ca7 night romance trip
    Exceptional 10.0
    great facilities, hallways getting old and smelly. the bathroom is not top, but all the rest is wonderfull
    Patrick, ca3 night romance trip
    Exceptional 10.0
    Everything was a Breeze and the staff are very attentive and and comforting. Always a pleasant face . Great job Kiki and Adi! It’s just fab!
    Vishal, sg5 night family trip
    Exceptional 10.0
    The Laguna
    This is my second time staying at this property and it does not dis-appoint. From the concierge service reaching out before arrival to set-up transportation all the way to check out. They have a wonderful Spa that my wife and I enjoyed twice in an 8 day stay with them. We also had the Lagoon Room which is fantastic for quick dips in their pools throughout the days! The breakfast is fabulous, one of my absolute favorites around the world! You can't honestly say enough about the staff, everyone is so kind and willing to do anything for you at any time. I don't honestly think you can go wrong staying at the Laguna!
    Stephen, us8 night trip
    Exceptional 10.0
    Great stay
    My girlfriend and I had an amazing stay, wish it was for longer. Beautiful area and pools and beach. Best breakfast ever! Thanks so much Laguna. Danny and Natasha
    Danny, gb1 night romance trip
    Very Good 8.0
    Nice to get some Bali sunshine
    Nice layout and very comfy poolside loungers and cabanas. Particularly enjoyed my time at #19-21. Breaky was a good start and spoilt for choice with all the juice n cuisine options. That said had a bad experience at the restaurant in front where they served us cold prawn heads .. they quickly fixed it but still felt it was the same dish. Great service at the kul kul. The watersports vendor put my family at risk. You need to do some due diligence on Jetset divers. Doubt they are padi certified dive operators.
    satish, au7 night trip with friends
    Exceptional 10.0
    Just what the doctor ordered!
    Amazing holiday, brilliant service from Anton and the whole Villa team. Highly recommend staying here. We stayed for 6 nights in a 1 bedroom villa with a private pool, separate living area and kitchenette. The villa team are brilliantly managed by Anton and are focused on you and your stay with attention to the small details that make a holiday brilliant, rather than just good. The team came in twice daily. In the morning to clean up the room, gardens and pool, refresh towels and top up complimentary waters. Then again in the evening to turn down the room. The villas are totally private and quiet with their own "beach area" with reserved sun beds, towels and umbrellas close to the restaurants and bars for easy service. There is a buggy service to shuttle you around the resort. The resort is close to the Bali Collection, an outdoor shopping area with supermarkets, restaurants and shops in case you need to leave the resort. There are some great local restaurants in Nusa Dual serving local favourites like nasi champur and babi guling. The spa within the resort can come to the villa and arrange a massage for two, which was top class and the masseurs had good knowledge and skills. Transfers to and from the airport were arranged through the Hotel, taking all stress out of the holiday. We can't wait to come back. Highly recommended Villa holiday.
    Yvette, au6 night romance trip
    Very Good 8.0
    Luxury with minor flaws
    We had a thoroughly enjoyable stay for four nights. The hotel is luxurious - beautifully laid out and with lagoons all over, which is a splendid sight; and spacious rooms. The staff is friendly and quick to respond. The weather being wonderful, we spent a day and a half in a beach-side cabana, which was comfortable (a couple of additional softer cushions are desirable). The hotel arranges a (free) fire dance every evening and a temple ritual on Sundays and Wednesdays. The wifi is excellent. The housekeeping department could do with some toning up: a towel hook was missing (and remained so till the end despite two complaints); glasses when we arrived had not been properly washed (they were quickly replaced); and the turn-down service and morning newspaper missed us a couple of times. The food could definitely be better, especially the Indian items at breakfast. But overall it was a great holiday and we are tempted to come back!
    Rajesh, in4 night romance trip

    The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali, Nusa Dua

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