The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified

Photo gallery for The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified

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On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
7 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)

Overview of The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified

5.0 star property
5-star beachfront hotel with spa, near Nusa Dua Beach

9.2/10 Superb

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is CA $281
Price available on 08/14/2022
Map
Kawasan Pariwisata Lot N2, Nusa Dua, Bali, 80363
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 7 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free area shuttle
  • Free shopping center shuttle
  • 24-hour fitness center
  • Sauna
  • Steam room
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In BTDC
  • Nusa Dua Beach - 13 min walk
  • Jimbaran Beach - 25 min drive
  • Melasti Beach - 47 min drive
  • Kuta Beach - 28 min drive
  • Waterbom Bali - 29 min drive
  • Beachwalk Shopping Center - 35 min drive
  • Bali Bombing Memorial - 34 min drive
  • Legian Beach - 35 min drive
  • Double Six Beach - 37 min drive
  • Balangan Beach - 47 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 25 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

About this property

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified

At The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali - CHSE Certified, you can spend time at the beach enjoying cabanas, beach umbrellas, and beach massages, plus you'll be 0.7 mi (1.1 km) from Nusa Dua Beach. 7 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. Banyubiru Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a rooftop terrace, and a beach bar. Fellow travelers say good things about the helpful staff and restaurant.

Languages

Chinese (Mandarin), English, Indonesian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 287 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Free area shuttle within 1.6 km
  • Free shopping center shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • 3 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Free local shuttle
  • Children's menu

What to do

  • On the beach
  • Fitness classes
  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • 9 meeting rooms
  • Computer station
  • Conference space (7772 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Bicycle rentals
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1991
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • 24-hour fitness center
  • 7 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Assistive listening devices in meeting rooms
  • Low-height counter/sink
  • Transfer shower
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Russian

Room amenities

Be entertained

  • MP3 docking station
  • 65-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Lagoon Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Banyubiru Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Reservations are required.
Arwana Restaurant - This beachfront restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Cornerstone Deli - Overlooking the pool and garden, this delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Kulkul Bar - This beachfront bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
Cascade Bar & Lounge - Overlooking the pool and garden, this lobby lounge specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 332000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one-way, maximum occupancy 4)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Rollaway beds are available for IDR 800000.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Laguna Luxury Collection Bali
Laguna Luxury Collection Resort Bali
Laguna Luxury Collection Resort Nusa Dua Bali
The Laguna a Luxury Collection Resort Spa Nusa Dua Bali

Frequently asked questions

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

8.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Defintely recommend
Super great hotel....fantastic food, lovely beach and overall very well managed.
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous beach location. Very spacious gardens. Excellent pools & facilities. Excellent restaurants & food/ beverages. Very welcoming reception & staff in every department.
Barrie, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

fabulous resort. great service. comfortable beds. beach front.
JJK, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Anwar, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

19-night trip
Verified Expedia guest review

10/10 Exceptional

What I didn't like is hard to remember as the place is first class The staff go above and beyond to make sure you feel welcome at all times. Nothing is ever to much trouble This was our second stay and will most certainly be back
Gary, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

This property is very special everything is perfect I have extended twice my stay. Being a world traveller this will be one of the finest resort that I have staid
Francyne, 11-night trip
Verified Expedia guest review

8/10 Very good

Overall good experience. BF could be better for vegetarian guest.
1-night trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review

10/10 Exceptional

5-night family trip
Verified Expedia guest review