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1 room, 2 adults

The Westin Excelsior, Florence, Florence

5-star5 stars
Piazza Ognissanti 3, Florence, FI, 50123, Italy

Riverfront hotel with 2 bars/lounges, near Ponte Vecchio
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here

Notes

Superb9.2
Bar
Bar is awesome
Room
Great room
Comfort
Very comfortable
Food
Delicious food
68See all 68 Hotels.com reviews
From 1,828 reviews

TripAdvisor Traveller Rating

The Westin Excelsior, Florence, Florence

from $571 CAD
  • Deluxe Room
  • Deluxe Room, 2 Single Beds, River View
  • Room, 1 Queen Bed
  • Premium Room (Deluxe)
  • Premium Room, River View (Deluxe)
  • Junior Suite
  • Penthouse
  • Junior Suite
  • Junior Suite, 1 King Bed, Terrace, River View
  • Suite, 1 King Bed, Jetted Tub, River View (Belvedere)
  • Deluxe Suite (Deluxe)
  • Presidential Suite

What’s around The Westin Excelsior, Florence, Florence

Landmarks

  • In Santa Maria Novella
  • Ponte Vecchio - 10 min walk
  • Piazza della Signoria - 11 min walk
  • Uffizi Gallery - 12 min walk
  • Palazzo Vecchio - 12 min walk
  • Cathedral of Saint Mary of the Flower - 13 min walk
  • Piazza del Duomo - 14 min walk
  • Pitti Palace - 14 min walk

Getting around

  • Florence (FLR-Peretola) - 9 min drive
  • Florence Santa Maria Novella Station - 9 min walk
  • Porta al Prato Station - 13 min walk
  • Florence-San Marco Vecchio Station - 6 min drive
  • Florence-Cascine Station - 19 min walk
  • Onsite parking not available
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

About The Westin Excelsior, Florence, Florence

Location.
The palatial Westin Excelsior, Florence hotel in central Florence, Italy, is located on the banks of the Arno River, within one kilometer of the Duomo, Ponte Vecchio bridge, the church of Santa Croce and the Uffizi Gallery. Florence Vespucci Airport (FLR) is 10 kilometers away.

Hotel Features.
Set in a renovated 12th-century mansion, The Westin Excelsior, Florence hotel has a grand lobby featuring marble pillars and floors, stone staircase and stained-glass windows. Neo-classical frescoes and Asian rugs adorn the lobby, and the hotel has views of the Ponte Vecchio and surrounding Tuscan countryside. ORVM Bar is an informal yet smart venue, with black-and-white marble floors, wooden tables and leather-covered walls and chairs. SE•STO on Arno restaurant serves contemporary Italian cuisine for lunch and dinner. The Westin Excelsior, Florence has a hi-tech fitness center and offers massages. Free WiFi is available throughout the hotel, an added convenience for guests planning their trip.

Guestrooms.
Red velvet drapes, antique furniture and Grecian-urn art prints decorate The Westin Excelsior's 171 climate-controlled guestrooms. Rooms have minibars, free WiFi, in-room safes, flat-screen cable TV and phones. Beds have pillowtop mattresses and premium bedding. Bathrooms feature telephones, bathrobes, slippers and complimentary toiletries.

At a glance

Key facts

Hotel size

  • This hotel has 171 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets stay free (dogs only)

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 40 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station shuttle *

Parking

  • No parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Free use of nearby fitness center
Working away
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

SE STO on Arno - This restaurant specializes in Mediterranean cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

ORVM Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Westin Excelsior, Florence, Florence’s small print

Also known as

  • Excelsior Florence
  • Westin Florence Excelsior
  • Westin Excelsior Florence Hotel
  • Westin Excelsior
  • Excelsior Westin Florence
  • Florence Excelsior
  • Florence Westin
  • Florence Westin Excelsior
  • Westin Excelsior Florence
  • Westin Excelsior Hotel
  • Westin Excelsior Hotel Florence
  • Westin Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Parking is available nearby and costs EUR 33 per day

Rollaway beds are available for EUR 80.0 per night

Buffet breakfast is offered for an extra charge of EUR 44.50 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 105 per person (one-way)

Train station pick-up and train station drop-off service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 68 reviews

The Westin Excelsior, Florence, Florence
Exceptional10.0
Good stay
Very nice place to stay. Central Location. Good shopping, restaurants, and museums walking distance.
, us2 night romance trip
The Westin Excelsior, Florence, Florence
Exceptional10.0
Wonderful room
Amazing stay
, in1 night romance trip
The Westin Excelsior, Florence, Florence
Exceptional10.0
The service and suite were absolutely amazing!
Peter, us1 night romance trip
The Westin Excelsior, Florence, Florence
Exceptional10.0
Amazing honeymoon upgrade!
Our honeymoon stay was amazing. We were offered an amazing upgrade at check in to one of the whirlpool terraces! Normally over £15,000 for four nights ( I checked!) and for £800 more we grabbed their offer! The storm hit the last day... but it didn’t dampen our stay! They treated us so well. Breakfast included with our upgrade fee and that alone was worth spending the extra. Room service, staff, reception staff were always professional and nothing was left unnoticed. The hotel lobby and bar were impressive and our terrace room was a perfect retreat. (With an amazing view of the city!) Close to sights, but we were excited to return to our room to continue our luxury stay. I’m sure the other rooms offer exceptional accommodation facilities too, but if offered the upgrade take it!
Susan, gbRomance trip
The Westin Excelsior, Florence, Florence
Poor2.0
Totally unsatisfactory
Totally disappointed, Wi-Fi wasn’t free, in a country that even in train you get free Wi-Fi Noise in sharing room, no breakfast included, must European hotels they have breakfast included in the room.
Ronald, us4 night family trip

See all reviews

The Westin Excelsior, Florence, Florence

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