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The Westin Excelsior, Florence, Florence

5-star5 stars
Piazza Ognissanti 3, Florence, FI, 50123, Italy

Riverfront hotel with 2 bars/lounges, near Santa Maria Novella Basilica and Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,886 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Room
Great room
Bar
Bar is awesome
Food
Delicious food

The Westin Excelsior, Florence, Florence

from $487 CAD
  • Deluxe, Guest room, 1 King
  • Arno River Deluxe, Guest room, 1 King
  • Room, 1 Queen Bed
  • Premium, Guest room, 1 King
  • Arno River Premium, Guest room, 1 King
  • Junior Suite, 1 King Bed
  • Penthouse, Guest room, 1 King
  • Junior Suite, 1 King Bed
  • Junior Terrace, Suite, 1 King
  • Belvedere, Suite, 1 King
  • Grand Deluxe, Suite, 1 King
  • Presidential Suite, 1 King Bed

What’s around The Westin Excelsior, Florence, Florence

Landmarks

  • In Santa Maria Novella
  • Santa Maria Novella Basilica and Museum - 6 min walk
  • Ponte Vecchio - 10 min walk
  • Piazza della Signoria - 11 min walk
  • Florence Baptistery - 11 min walk
  • Uffizi Gallery - 12 min walk
  • Palazzo Vecchio - 12 min walk
  • Cathedral of Saint Mary of the Flower - 12 min walk

Getting around

  • Florence (FLR-Peretola) - 9 min drive
  • Florence Santa Maria Novella Station - 10 min walk
  • Porta al Prato Station - 12 min walk
  • Florence Statuto Station - 28 min walk
  • Florence-Cascine Station - 19 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 171 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets stay free (dogs only)

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 40 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station shuttle *

Parking

  • No parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Free use of nearby fitness center
Working away
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

SE STO on Arno - This restaurant specializes in Mediterranean cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

ORVM Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Westin Excelsior, Florence, Florence’s small print

Also known as

  • Excelsior Florence
  • Westin Florence Excelsior
  • Westin Excelsior Florence Hotel
  • Westin Excelsior
  • The Westin Excelsior, Florence Hotel
  • The Westin Excelsior, Florence Florence
  • The Westin Excelsior, Florence Hotel Florence
  • Excelsior Westin Florence
  • Florence Excelsior
  • Florence Westin
  • Florence Westin Excelsior
  • Westin Excelsior Florence
  • Westin Excelsior Hotel
  • Westin Excelsior Hotel Florence
  • Westin Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Parking is available nearby and costs EUR 33 per day

Rollaway beds are available for EUR 80.0 per night

Buffet breakfast is offered for an extra charge of EUR 44.50 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 105 per person (one-way)

Train station pick-up and train station drop-off service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.4 From 73 reviews

Exceptional 10.0
Westin Excelsior
Amazing hotel! I will definitely be back!
Deborah, us4 night trip with friends
Exceptional 10.0
Definitely one of the best hotels in the city.
The hotel has very convenient location and the staff is so friendly and helpful, trying to prebook some tours and guide for us , we had really great time as a family .
Hendrik, us3 night family trip
Very Good 8.0
Summer in Florence
Very nice hotel and great location. Enjoyed stay very much.
us1 night romance trip
Exceptional 10.0
Fantastic old fashioned hotel
I loved everything about this hotel, the staff, the location and the old fashioned atmosphere. The rooms are huge. Room service was excellent - got my delicious pasta after only 15 minutes. Breakfast was very good - The only little thing I was missing was coffee/tea facilities in the room. Hopefully, it will be added one day. Will definitely return to this lovely place.
Marianne, ieOther trip
Exceptional 10.0
Good stay
Very nice place to stay. Central Location. Good shopping, restaurants, and museums walking distance.
us2 night romance trip

The Westin Excelsior, Florence, Florence

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