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JW Marriott Hotel Mexico City

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Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Presidential Suite, 1 Bedroom, Top Floor, Executive Level Access | Premium bedding, down comforters, pillowtop beds, minibar
Master Suite, 1 King Bed, High Floor, City View | Premium bedding, down comforters, pillowtop beds, minibar

Overview of JW Marriott Hotel Mexico City

JW Marriott Hotel Mexico City

5.0 star property
Luxury hotel with outdoor pool, near Paseo de la Reforma

9.4/10 Exceptional

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
Map
Andres Bello No 29, Mexico City, 11560
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Polanco
  • Paseo de la Reforma - 3 min walk
  • Chapultepec Park - 3 min walk
  • Auditorio Nacional - 4 min walk
  • The Angel of Independence Monument - 37 min walk
  • Parque Zoologico de Chapultepec - 6 min drive
  • Museo Nacional de Antropologia - 9 min drive
  • Museo Soumaya - 13 min drive
  • U.S. Embassy - 18 min drive
  • Monument to the Revolution - 20 min drive
  • Alameda Central - 23 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 41 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 65 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 67 min drive
  • Mexico City Buenavista Station - 8 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 17 min drive
  • Auditorio Station - 6 min walk
  • Polanco Station - 12 min walk
  • Constituyentes Station - 27 min walk
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
Map

About this property

JW Marriott Hotel Mexico City

5-star luxury hotel near Paseo de la Reforma
A terrace, a coffee shop/cafe, and a hair salon are just a few of the amenities provided at JW Marriott Hotel Mexico City. For some rest and relaxation, visit the sauna or the steam room. The onsite Mexican cuisine restaurant, Xanat, features brunch and al fresco dining. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas, with speed of 50+ Mbps.
Additional perks include:
  • A seasonal outdoor pool with sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • Wedding services, multilingual staff, and free newspapers
  • ATM/banking services, express check-out, and concierge services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 312 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning.
More amenities include:
  • Free infant beds and free extra beds
  • Pillowtop mattresses and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch Smart TVs with Netflix and premium channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 312 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 3 PM - noon
  • Express check-in/out
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi in public areas
  • WiFi (speed: 50+ Mbps) in rooms*

Parking

  • Onsite self parking (USD 15 per day)
  • Onsite valet parking (USD 17 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Offsite

  • Shopping center shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • Bicycle rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (3454 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1993
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 49-inch Smart TV
  • Premium cable channels
  • Netflix

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge) (speed of 50+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Xanat - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Lobby Bar - This bar specializes in international cuisine and serves light fare only. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 20 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of USD 25 for adults and USD 14 for children (approximately)
  • Shopping center shuttle and theme park shuttle service is offered for an extra charge

Pets

  • Pets are allowed for an extra charge of USD 25 per pet, per night

Parking

  • Self parking costs USD 15 per day
  • Valet parking costs USD 17 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January to December
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in is available.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Noise-free guestrooms cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

JW Marriott Hotel Mexico City
JW Marriott Mexico City
JW Marriott Mexico City Santa Fe
Jw Marriott Mexico City Hotel Mexico City
Mexico City Jw Marriott
Mexico City Marriott
Marriott Mexico City
Jw Marriott Mexico City
JW Marriott Hotel Mexico City Hotel
JW Marriott Hotel Mexico City Mexico City
JW Marriott Hotel Mexico City Hotel Mexico City

Frequently asked questions

Does JW Marriott Hotel Mexico City offer free cancellation for a full refund?
Yes, JW Marriott Hotel Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at JW Marriott Hotel Mexico City?
As of 28 Sept 2022, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Mexico City on 1 Oct 2022 start from CA $493, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at JW Marriott Hotel Mexico City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at JW Marriott Hotel Mexico City?
Yes, there's an outdoor pool.
Are pets allowed at JW Marriott Hotel Mexico City?
Yes, cats and dogs are welcome. There's a charge of USD 25 per pet, per night.
Is parking offered on site at JW Marriott Hotel Mexico City?
Yes. Self parking costs USD 15 per day. Valet parking costs USD 17 per day.
What are the check-in and check-out times at JW Marriott Hotel Mexico City?
You can check in from 3 PM - noon. Check-out time is noon. Express check-in and check-out and contactless check-in are available.
What is there to do at JW Marriott Hotel Mexico City and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. JW Marriott Hotel Mexico City also has a steam room.
Are there restaurants at or near JW Marriott Hotel Mexico City?
Yes, Xanat offers alfresco dining and Mexican cuisine. Nearby restaurants include El Bajío (3-min walk), Prego (3-min walk), and Biscottino (4-min walk).
What's the area around JW Marriott Hotel Mexico City like?
JW Marriott Hotel Mexico City is a short 6-minute walk from Auditorio Station and 3 minutes' walk from Paseo de la Reforma. Travelers say the area is walkable and good for shopping.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.5/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

9.3/10

Eco-friendliness
Write a review

10/10 Exceptional

Cecilia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marianne, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful area of CDMX - near some of the best restaurants!
Anjum, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great
juan, 2-night family trip
Verified Travelocity guest review

10/10 Exceptional

isaac, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hugo, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very helpful staff. Great restaurant on site, breakfast buffet is expensive but worth it. Concierge, housekeeping, etc were all first rate. Pool and view are awesome. Location is perfect, very safe area. I would definitely stay here again.
Craig, 3-night family trip
Verified Expedia guest review

4/10 Fair

Elena, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Clean, great concierge and great area
Jill, 4-night trip with friends
Verified Expedia guest review