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Sheraton Memphis Downtown Hotel

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Lobby
Pool
Executive Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe
Executive Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Sheraton Memphis Downtown Hotel

Sheraton Memphis Downtown Hotel

4.0 star property
4-star hotel with restaurant, connected to the convention center, near Renasant Convention Center

7.6/10 Good

1,002 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
250 N Main St, Memphis, TN, 38103
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Business center
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
  • Laundry service
  • Conference space
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Downtown Memphis
  • Beale Street - 18 min walk
  • FedEx Forum - 22 min walk
  • Bass Pro Shops at the Pyramid - 2 min drive
  • Mississippi River - 1 min drive
  • National Civil Rights Museum at the Lorraine Motel - 7 min drive
  • Memphis Zoo - 10 min drive
  • Southland Casino & Gaming - 8 min drive
  • University of Memphis - 18 min drive
  • Graceland - 12 min drive

Getting around

  • Memphis International Airport (MEM) - 16 min drive
  • Memphis Central Station - 30 min walk

Restaurants

  • Westy's - 3 min walk
  • Cafe Keough - 10 min walk
  • Flight Restaurant and Wine Bar - 11 min walk
  • McEwen's on Monroe - 11 min walk
  • Dejavu - 11 min walk

About this property

Sheraton Memphis Downtown Hotel

At Sheraton Memphis Downtown Hotel, you'll be within a 10-minute drive of Beale Street and FedEx Forum. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Crossroads Tavern & Grill, which serves southern cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge and a snack bar/deli. Fellow travelers say good things about the helpful staff and restaurant.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 600 rooms

Arriving/Leaving

  • Check-in time from 4 PM - 2:00 AM
  • Express check-out available
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets stay free (dogs only)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Grab bar in shower
  • Accessible bathtub
  • Lever door handles

Languages

  • English

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Crossroads Tavern & Grill - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 19.95 per person (approximately)

Parking

  • Valet parking costs USD 29 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

Does Sheraton Memphis Downtown Hotel offer free cancellation for a full refund?
Yes, Sheraton Memphis Downtown Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Memphis Downtown Hotel?
As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at Sheraton Memphis Downtown Hotel on 18 Dec 2022 start from CA $161, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Memphis Downtown Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Sheraton Memphis Downtown Hotel?
Yes, dogs stay free.
Is parking offered on site at Sheraton Memphis Downtown Hotel?
Yes. Valet parking costs USD 29 per day.
What are the check-in and check-out times at Sheraton Memphis Downtown Hotel?
You can check in from 4 PM - 2:00 AM. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at Sheraton Memphis Downtown Hotel?
No, this hotel doesn't have a casino, but Southland Casino & Gaming (8-min drive) is nearby.
What is there to do at Sheraton Memphis Downtown Hotel and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Sheraton Memphis Downtown Hotel also has a 24-hour fitness center.
Are there restaurants at or near Sheraton Memphis Downtown Hotel?
Yes, Crossroads Tavern & Grill offers southern cuisine. Nearby restaurants include Westy's (3-min walk), Cafe Keough (10-min walk), and Flight Restaurant and Wine Bar (11-min walk).
What's the area around Sheraton Memphis Downtown Hotel like?
Sheraton Memphis Downtown Hotel is in Downtown Memphis, a short 18-minute walk from Beale Street and 4 minutes' walk from Renasant Convention Center. Travelers say this hotel is in a good location.

Overall score and ratings

7.6

Good

7.8/10

Cleanliness

8.1/10

Staff & service

7.3/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Exceptional

Clean comfortable stay
Standard hotel room, quiet, large, with a very comfortable bed Friendly staff, pretty good breakfast with a number of choices Convenient to streetcar line for travel about town
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Diane, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

derrick, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Preston, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Bugs
There were two roaches in our room and we were only in there about 1 hr before we just slept and left. Also ants in the bathroom
Macy, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

2022, Oct
The hotel itself was nice/clean, good service from most departments. My disappointment, which was huge was the cold showers me and my child had to take as the hot water was not working and the cleaning staff calling each other “bit…s” on the floor when we checked in. Apparently, we were last floor cleaned as they had a large number on floor and I didn’t mind the yelling, joking and what not, but the using language as we walked by (including my young kid) was a bit much. I’m all for having fun on job and liking coworkers, but this type of family friendly environment should lead to a certain amount of professionalism if you see a customer. Either way, hotel with great location to what we needed, clean, great valet service and front desk. I just expect a hot shower for the price you pay.
Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Safety concerns being addressed.
Great location being adjacent to trolley. Memphis May be struggling but they are trying very hard to make it a destination. Lot of police and security personnel - seems like a good effort.
Bruce, 3-night trip
Verified Hotels.com guest review

6/10 Good

Very unexpected that you had to pay for parking in the parking garage after paying for a hotel room rooms were all right at least they were clean, but the upkeep of the hotel could’ve been a little better especially the elevators The valleys were very rude.
Phillip, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Barbara, 2-night trip with friends
Verified Hotels.com guest review