Grand Hotel Victoria Concept & Spa

Photo gallery for Grand Hotel Victoria Concept & Spa

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Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Junior Suite, Lake View | Balcony

Overview of Grand Hotel Victoria Concept & Spa

Grand Hotel Victoria Concept & Spa

5.0 star property
Lakefront hotel with 2 restaurants, near Menaggio Beach

9.4/10 Exceptional

13 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
Via B. Castelli, 9, Menaggio, Como, 22017
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Seasonal outdoor pool
  • 24-hour room service
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Laundry service
For families
  • Garden
  • Daily housekeeping
  • Espresso maker
  • Blackout drapes/curtains
  • Elevator
  • Minibar

Choose dates to view prices

About this area

What's nearby

  • Villa del Balbianello - 44 min drive
  • Lake Lugano - 32 min drive

Getting around

  • Lugano (LUG-Agno) - 67 min drive
  • Fiumelatte Station - 28 min drive
  • Lierna Station - 33 min drive
  • Lugano (QDL-Lugano Rail Station) - 36 min drive

About this property

Grand Hotel Victoria Concept & Spa

5-star luxury hotel by the lake
Take advantage of a free breakfast buffet, a garden, and dry cleaning/laundry services at Grand Hotel Victoria Concept & Spa. Treat yourself to a massage at the onsite spa. Enjoy a meal at the two onsite restaurants. In addition to 2 bars and a gym, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool
  • Free valet parking
  • An electric car charging station, luggage storage, and multilingual staff
  • 4 meeting rooms, smoke-free premises, and an elevator
Room features
All guestrooms at Grand Hotel Victoria Concept & Spa include comforts such as 24-hour room service and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Showers, bidets, and free toiletries
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 81 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:30 AM
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 per room)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking
  • Electric vehicle charging point on site
  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1869
  • Garden
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a spa tub. The spa is open daily.

Dining

Ristorante 1827 - Onsite restaurant.
Ristorante Lago - Onsite bistro. Open daily.
Bar Manzoni - Onsite cocktail bar. Open daily.
Pool Bar Grisol - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 0.00 per person, per night, up to 10 nights
  • A tax is imposed by the city: From 1 April - 30 September, EUR 3.50 per person, per night, up to 10 nights

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The property is closed during January, February, November, and December.

Children & extra beds

  • Rollaway beds are available for EUR 130.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 40 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Victoria Concept & Menaggio
Grand Hotel Victoria Concept & Spa Hotel
Grand Hotel Victoria Concept & Spa Menaggio
Grand Hotel Victoria Concept & Spa Hotel Menaggio

Frequently asked questions

Is Grand Hotel Victoria Concept & Spa currently open?
The property is closed during January, February, November, and December.
How much does it cost to stay at Grand Hotel Victoria Concept & Spa?
As of 6 Oct 2022, prices found for a 1-night stay for 2 adults at Grand Hotel Victoria Concept & Spa on 1 Nov 2022 start from CA $544, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Hotel Victoria Concept & Spa offer free cancellation for a full refund?
Yes, Grand Hotel Victoria Concept & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hotel Victoria Concept & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hotel Victoria Concept & Spa?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Grand Hotel Victoria Concept & Spa?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 40 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grand Hotel Victoria Concept & Spa?
Yes, there's free valet parking. Electric vehicle charging is available.
What are the check-in and check-out times at Grand Hotel Victoria Concept & Spa?
You can check in from 2:00 PM - 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Grand Hotel Victoria Concept & Spa and nearby?
Grand Hotel Victoria Concept & Spa has 2 bars, a spa, and an indoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Grand Hotel Victoria Concept & Spa?
Yes, there are 2 onsite restaurants. Nearby restaurants include Osteria il Pozzo (3-min walk), Lugano (5-min walk), and Varenna Caffe (3.6 mi).
What's the area around Grand Hotel Victoria Concept & Spa like?
Grand Hotel Victoria Concept & Spa is a short 5-minute walk from Menaggio Beach and 8 minutes' walk from Spiaggia Lerai.

Overall score and ratings

9.4

Exceptional

10.0/10

Cleanliness

10.0/10

Staff & service

10.0/10

Amenities

10.0/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Colleen Christensen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

An absolutely amazing hotel. The rooms are beautiful. The spa is a must one of the nicest we have been to. The service all over the hotel is amazing. The front desk in particular are eager to help you with anything. This is our first but by far not our last stay there.
Frank, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice and confortable hotel , it was updated not long ago , rooms are spacious and modern , staff extremely kind and always there for you. Breakfast was included and was very good. Location is perfect , lake front beautiful , definitely will come back.
Juan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Luxury hotel, real 5 star hotel
Great hotel, with amazing spa and staff. Its a pure luxury.
Matic, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Hotel Grand Victoria has the most amazing spa, the use of facilities was included in the room rate. The breakfast buffet was the best we’ve experienced. The bed and linens were exquisite. We thoroughly enjoyed our stay and would return annually if possible!
Brian, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The Grand Hotel Victoria was amazing. From the friendly and helpful staff to the beautiful property and room to the scenic views and comforting spa. A must visit.
John, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Chungchi, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely renovated hotel, and superb spa. Staff were extremely attentive & helpful. Will be returning on our next visit to Como
Robert, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

World-Class
One of the best hotels we've ever stayed at. The Grand Hotel Victoria is the kind of place where you discover the meaning of hospitality. They took care of us from the moment we arrived and anticipated our particular needs. Our room was spacious and elegant and had a nice terrace overlooking the gorgeous pool. The spa was absolutely spectacular with multiple saunas, steam rooms and other treatments. We had a world-class dinner at the restaurant, and it was lovely to end it with a drink at the bar. The views are stunning from every part of the property and the atmosphere is incredibly relaxing. Valet parking is offered inside the hotel, which is very convenient. We can't wait to be back.
Isabel, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Alan, 3-night trip
Verified Expedia guest review