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The Ritz-Carlton, Kuala Lumpur, Kuala Lumpur

5-star5 stars
168 Jalan ImbiKuala Lumpur55100Malaysia

Luxury hotel with spa, near Pavilion Kuala Lumpur
  • Free WiFi
Fabulous8.6
Service
Fantastic service
Food
Delicious food
Value for money
Best value for money
Pool
Pool should be renewed
148See all 148 Hotels.com reviews
From 1,056 reviewsTripAdvisor Traveller Rating

The Ritz-Carlton, Kuala Lumpur, Kuala Lumpur

from $220 CAD
  • Deluxe Room
  • Deluxe Room, 1 King Bed, City View
  • Executive Suite, 1 Bedroom, City View
  • Suite, 1 Bedroom
  • Suite, 2 Bedrooms, City View
  • Suite, 3 Bedrooms, City View

At a glance

Key facts

Hotel size

  • This hotel has 365 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Health club
  • Full-service spa
Working away
  • Business center
  • Meeting rooms 15
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1997
  • Elevator/lift

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Li Yen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

The Cobalt Room - This restaurant specializes in international cuisine and serves breakfast only. Open daily.

The Patisseri - This delicatessen specializes in international cuisine and serves brunch and lunch. Open daily.

The Lobby Lounge - This lobby lounge serves lunch and light fare.

The Ritz-Carlton, Kuala Lumpur, Kuala Lumpur’s small print

Also known as

  • Ritz-Carlton Kuala Lumpur Hotel
  • Ritz-Carlton Kuala Lumpur
  • Kuala Lumpur Ritz Carlton
  • The Ritz-Carlton Kuala Lumpur Hotel
  • Ritz Kuala Lumpur
  • The Ritz Carlton Kuala Lumpur
  • Ritz Kuala Lumpur
  • The Ritz-Carlton Kuala Lumpur Hotel
  • The Ritz Carlton Kuala Lumpur

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Ritz-Carlton, Kuala Lumpur, Kuala Lumpur

Landmarks

  • In Bukit Bintang
  • Petronas Twin Towers - 22 min walk
  • Petaling Street - 33 min walk
  • Merdeka Square - 41 min walk
  • Pavilion Kuala Lumpur - 5 min walk
  • Suria KLCC Shopping Centre - 27 min walk
  • Kuala Lumpur Tower - 31 min walk
  • Jamek Mosque - 36 min walk

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 27 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 45 min drive
  • Kuala Lumpur Pasar Seni Station - 8 min drive
  • Kuala Lumpur Sultan Ismail Station - 8 min drive
  • Kuala Lumpur Masjid Jamek Station - 8 min drive
  • Bukit Bintang Station - 11 min walk
  • Imbi Station - 12 min walk
  • Raja Chulan Station - 15 min walk
  • Limited parking

Recent reviews

Fabulous 8.6 From 148 reviews

The Ritz-Carlton, Kuala Lumpur, Kuala Lumpur
Poor2.0
Carpet Scam
Ridiculous carpet we booked a suite room. And carpet was damage alittle and charge us for RM8000 because of a small hole
A Traveler, my1 night trip with friends
The Ritz-Carlton, Kuala Lumpur, Kuala Lumpur
Good6.0
Lacking The Basic Must-Haves
I really wish this survey had asked more pointed questions such as: food, amenities etc. Overall this property is very nice: updated rooms, good location and good service. However, we felt it was lacking in key must-haves to thoroughly enjoy our stay and give a five star rating. We ordered room service one evening and the food was mediocre at best. The lobster sandwich was actually baby shrimp and unimpressive, as was the breakfast buffet. The pool was small and one big slab of concrete. There was no greenery, no scenery and it just wasn’t pleasant. The hotel bar sits in the middle of the restaurant with no views of anything and a makeshift bar in the corner. So as you can see from my review, we felt this property fell quite short in a few areas that are a must-have when we travel.
Nicole, th3 night trip
The Ritz-Carlton, Kuala Lumpur, Kuala Lumpur
Exceptional10.0
Complimentary breakfast please!
With an expensive rate, the hotel should provide a complimentary breakfast. Thanks!
A Traveler, ie2 night trip
The Ritz-Carlton, Kuala Lumpur, Kuala Lumpur
Exceptional10.0
The pillow and mattress not comfort
jin yi, as1 night family trip
The Ritz-Carlton, Kuala Lumpur, Kuala Lumpur
Good6.0
Excessive construction on both sides impacted
The hotel was good but surrounded both sides with construction!! No sleep in as construction started before 8am and finished at 8pm - 7 days per week!! Pool was also greatly impacted by the construction so ruined the ambience. Whilst beyond the hotels control for the daily rack rate it was not great value for money. The website could have mentioned it and/or a discount on the rack rate The staff were excellent and extremely helpful
A Traveler, au5 night trip with friends

See all reviews

The Ritz-Carlton, Kuala Lumpur, Kuala Lumpur

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