Guests
All properties in Nairobi, Nairobi County, Kenya

Best Western Plus Westlands, Nairobi

4-star hotel with restaurant, near The Sarit Centre

  • Free continental breakfast, free WiFi, and free parking
From
$110 CAD

Image gallery

  • Suite, 1 King Bed, Non Smoking (Penthouse) - Terrace/Patio
  • Suite, 1 King Bed, Non Smoking (Penthouse) - Terrace/Patio
  • Suite, 1 King Bed, Non Smoking (Penthouse) - Living Area
  • Suite, 1 King Bed, Non Smoking (Penthouse) - Living Room
  • Suite, 1 King Bed, Non Smoking (Penthouse) - Terrace/Patio
Suite, 1 King Bed, Non Smoking (Penthouse) - Terrace/Patio. Image 1 of 70
1 / 70Suite, 1 King Bed, Non Smoking (Penthouse) - Terrace/Patio
Karuna Road behind Sarit Centre, Nairobi, 00606, Kenya
9.2.Superb.
  • Very nice place. excellent customer service. Friendly professional staff. the location is…

    Apr. 11, 2021

  • Very well located, modern, fresh, small and great staff. Entrance a little congested…

    Mar. 4, 2021

See all 20 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Shopping
Walkable
Dining options
  • Free parking
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 101 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • 24-hour front desk
  • Air conditioning

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Daily housekeeping

What’s around

  • The Sarit Centre - 2 min walk
  • Westgate Shopping Mall - 7 min walk
  • Kenyatta International Convention Centre - 2.9 mi / 4.7 km
  • Uhuru Park - 2.8 mi / 4.5 km
  • United Nations Office at Nairobi - 5.2 mi / 8.4 km
  • Moi International Sports Centre - 9.2 mi / 14.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite, 1 King Bed, Non Smoking, Balcony
  • Executive Room, 1 King Bed, Non Smoking
  • Superior Room, 2 Single Beds, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking (Penthouse)
  • Deluxe Room, 1 King Bed, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking

What’s around

Landmarks

  • The Sarit Centre - 2 min walk
  • Westgate Shopping Mall - 7 min walk
  • Kenyatta International Convention Centre - 2.9 mi / 4.7 km
  • Uhuru Park - 2.8 mi / 4.5 km
  • United Nations Office at Nairobi - 5.2 mi / 8.4 km
  • Moi International Sports Centre - 9.2 mi / 14.9 km
  • Nairobi National Park - 9.8 mi / 15.7 km
  • Giraffe Centre - 10.6 mi / 17 km
  • Karen Blixen Museum - 12.8 mi / 20.5 km
  • Kenyatta University - 13.9 mi / 22.4 km

Getting around

  • Jomo Kenyatta Intl. Airport (NBO) - 47 min drive
  • Nairobi (WIL-Wilson) - 28 min drive
  • Syokimau Station - 46 min drive
  • Nairobi Station - 48 min drive
  • Syokimau SGR Railway Station - 51 min drive
map
See on map
Karuna Road behind Sarit Centre, Nairobi, 00606, Kenya

At a glance

Hotel size

  • This hotel has 101 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Fitness facilities

Working away

  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2020
  • Elevator
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Languages Spoken

  • English
  • French
  • Hindi
  • Swahili
  • Turkish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Best Plus Westlands Nairobi
  • Best Western Plus Westlands Hotel
  • Best Western Plus Westlands Nairobi
  • Best Western Plus Westlands Hotel Nairobi

Optional extras

Late check-out can be arranged for an extra charge

Rollaway beds are available for KES 5000.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Plus Westlands does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Bangkok Chinese Restaurant (4-min walk), Graze Steakhouse (4-min walk), and Open House (5-min walk).
  • Maintain your daily exercise routine at the gym.
9.2.Superb.
  • 10.0.Exceptional

    Great location. Rooms were modern and clean. Free breakfast was awesome.

    3 night trip, Jun. 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice stay in Nairobi

    Nice hotel with an excellent breakfast buffet. They are attentive. The area is safe and has restaurants and shopping close by. Traffic is bad in the city weekdays do plan accordingly. Ubers are available for travel and cheap.

    Amanda, 2 night trip, Jun. 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice and new

    Nice, new, and safe spot for two day stay over before flight home. Location is right next to a mall. Lots of security which is common in Kenya.

    3 night trip, Jun. 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nairobi stay

    A good Hotel for a business trip. Rooms are big and easy to work from. Lovely coffee lounge which is also good to use to catch up on work.

    Kubandran, 4 night business trip, May 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My overall experience was amazing from

    Stella, 14 night trip, May 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great service!

    2 night family trip, Apr. 18, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Location was perfect. We felt safe and the hotel was clean and comfortable!

    mary, 2 night trip, Mar. 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location, location, location

    Perfect location for business. Beyond expectations. Sarit Centre Mall is just next door, which makes it very convenient.

    Oscar, 1 night business trip, Mar. 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent service. Great breakfast selection. Clean. Nice shower.

    3 night trip, Feb. 15, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Room floor are not cleaned, stain marks all over the floor. Service at the restaurant and room service is very slow in the evening. the staff at breakfast were very friendly and quick, particularly Helen. She was very attentive when taking our order and accommodating. Ishmael the chef was very friendly and kind enough to check how our food was. Lucy at front desk had been very helpful in making adjustments to our reservation. However, a guy by a name teddy was rude and was harrassing us calling our room countless times telling us our room was reserved for one person. We had reserved the room for two guests online and extended for addition nights at the property. Teddy was accusing us of reserving a room for one and staying for 2. The night shift supervisor stood by and watched us as we argued. We could have extended our stay online but one of the front desk staff told us that they can extend for less than online price. the same day and the same guy teddy harassed our guest. just unprofessional and Teddy should get some training on how to communicate with guest and handle customer issues. Location of the hotel is great, and the hotel has a great potential but needs proper staff training and floor cleaness.

    2 night business trip, Jan. 23, 2021

    Verified Expedia guest review

See all 20 reviews