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Crowne Plaza Frankfurt Congress Hotel, Frankfurt

Luxury hotel with 2 restaurants, near Deutsche Bank Park

  • Free WiFi

Property renovations and closures

  • This property is closed from November 4 2020 to August 31 2021 (dates subject to change).

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  • Guest Room
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  • Indoor Pool
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Guest Room. Image 1 of 89
1 / 89Guest Room
8.6.Fabulous.
  • Very rude staff

    Jan. 6, 2020

  • I didn't like that you could not use the restaurant for dinner unless you were in the…

    Sep. 22, 2019

See all 239 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and guide to reopening vacation rentals (DTV & DFV - Germany) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Transportation options
Convenient
Walkable

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free parking
    • Pool
    • Free WiFi
    • Pet-friendly
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 395 guestrooms
    • Daily housekeeping
    • 2 restaurants and 2 bars/lounges
    • Indoor pool
    • Breakfast available
    • 24-hour fitness center

    For families

    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Separate sitting area
    • Television

    What’s around

    • In Schwanheim
    • Deutsche Bank Park - 31 min walk
    • Frankfurt City Forest - 26 min walk
    • Financial District - 39 min walk
    • University Hospital Frankfurt - 43 min walk
    • Gateway Gardens - 2.4 mi / 3.9 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Standard Room
    • Room, 1 Queen Bed, Non Smoking, Balcony
    • Deluxe Room
    • Premium Room, 1 Queen Bed, City View
    • Family Room, Connecting Rooms
    • Premium Room, 2 Single Beds, Balcony
    • Business Suite, 1 Queen Bed, Non Smoking
    • Executive Suite, 1 King Bed, Non Smoking
    • Standard Room, 1 Queen Bed
    • Standard Room, 2 Single Beds
    • Grand Suite, 1 Single Bed, Non Smoking, View

    Location

    • In Schwanheim
    • Deutsche Bank Park - 31 min walk
    • Frankfurt City Forest - 26 min walk

    What’s around

    Landmarks

    • In Schwanheim
    • Deutsche Bank Park - 31 min walk
    • Frankfurt City Forest - 26 min walk
    • Financial District - 39 min walk
    • University Hospital Frankfurt - 43 min walk
    • Gateway Gardens - 2.4 mi / 3.9 km
    • Staedel Museum - 3 mi / 4.8 km
    • Liebieghaus - 2.8 mi / 4.6 km
    • Museum for Communication - 3.1 mi / 5 km
    • Romerberg - 3.9 mi / 6.2 km
    • Alte Oper - 4 mi / 6.4 km

    Getting around

    • Frankfurt Airport (FRA) - 14 min drive
    • Mainz (QFZ-Mainz Finthen) - 32 min drive
    • Frankfurt-Niederrad Station - 10 min walk
    • Frankfurt am Main West Station - 9 min drive
    • Frankfurt-Rödelheim Station - 9 min drive
    • Frankfurt am Main Stadium S-Bahn - 24 min walk

    At a glance

    Hotel size

    • This hotel has 395 rooms
    • This hotel is arranged over 13 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is 11 AM
    • Express check-out

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets allowed (dogs and cats only)*
    • Food and water bowls available

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Onsite self parking (EUR 18 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Free offsite parking nearby
    • Street parking available
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast (surcharge)
    • 2 restaurants
    • 2 bars/lounges
    • Snack bar/deli
    • 24-hour room service

    Things to do

    • Indoor pool
    • 24-hour fitness facilities
    • Steam room
    • Sauna
    • Golf lessons available nearby
    • Golfing nearby
    • Hiking/biking trails nearby

    Working away

    • 24-hour business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 12917
    • Conference space size (meters) - 1200
    • Computer station

    Services

    • 24-hour front desk
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Terrace
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible public restroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Grab bar - in shower
    • Transfer shower

    Languages Spoken

    • English
    • French
    • German
    • Greek
    • Hungarian
    • Italian
    • Latvian
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Spanish
    • Turkish
    • Ukrainian

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Premium bedding

    Things to enjoy

    • Separate sitting area

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • LCD TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Dining

    Restaurant Bayern Stubn - This restaurant serves breakfast, lunch, and dinner.

    Restaurant Toelzer Stube - This theme restaurant serves lunch and dinner.

    Small print

    Also known as

    • Plaza Frankfurt Congress
    • Sheraton Hotel Frankfurt Congress
    • Frankfurt Sheraton
    • Sheraton Frankfurt
    • Plaza Frankfurt Congress
    • Crowne Congress Hotel
    • Crowne Plaza Frankfurt Congress
    • Crowne Congress
    • Crowne Plaza Congress Hotel
    • Crowne Plaza Frankfurt Congress
    • Sheraton Frankfurt Congress Hotel
    • Crowne Plaza Congress
    • Hotel Crowne Plaza Frankfurt Congress Hotel Frankfurt
    • Frankfurt Crowne Plaza Frankfurt Congress Hotel Hotel
    • Hotel Crowne Plaza Frankfurt Congress Hotel
    • Crowne Plaza Frankfurt Congress Hotel Frankfurt
    • Plaza Frankfurt Congress Hotel
    • Sheraton Frankfurt Congress Hotel
    • Hotel Sheraton Frankfurt Congress
    • Crowne Plaza Frankfurt Congress Hotel Hotel
    • Crowne Plaza Frankfurt Congress Hotel Frankfurt
    • Crowne Plaza Frankfurt Congress Hotel an IHG Hotel
    • Crowne Plaza Frankfurt Congress Hotel Hotel Frankfurt
    • Sheraton Congress
    • Sheraton Congress Frankfurt
    • Sheraton Congress Hotel
    • Sheraton Frankfurt Congress
    • Sheraton Frankfurt Congress Hotel
    • Sheraton Hotel Congress Frankfurt

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self parking costs EUR 18 per day with in/out privileges

    Rollaway beds are available for EUR 30.0 per night

    Full breakfast is offered for an extra charge of EUR 25 per person (approximately)

    Pets are allowed for an extra charge of EUR 10 per pet, per night

    Service animals exempt from fees

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Pool access available from 7:00 AM to 10:00 PM.

    Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

    This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards. Cash is not accepted.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:
    • A tax is imposed by the city: EUR 2.00 per person, per night

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Crowne Plaza Frankfurt Congress Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property is closed from November 4 2020 to August 31 2021 (dates subject to change). The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
      • Fitness facilities
      • Shuttle services
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 18 per day.
    • Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
    • Yes, cats and dogs are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
    • Yes, there are 2 onsite restaurants. The dining venue will be unavailable from December 1 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Mania - Ristorante & Bar (7-min walk), Suppenglück (8-min walk), and Indian Curry House (10-min walk).
    • No, this hotel doesn't have a casino, but Casino Bad Homburg (16-min drive) is nearby.
    • Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness center. Crowne Plaza Frankfurt Congress Hotel also has a sauna and a garden.
    8.6.Fabulous.
    • 10.0.Exceptional

      The building was modern, the beds comfortable, the lounge staff were exceptional and the breakfast was very good.

      Mazio, 4 night family trip, Sep. 22, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Enjoyed stay...! It’s nice location, easy to find for new visitors Frankfurt. Public transport as we access to the highway all are convenient. The restaurant and the breakfast are fabulous.

      2 night trip, Aug. 19, 2018

      Verified Expedia guest review

    • 10.0.Exceptional

      Overall very nice place. The pool was a bit cold in the evening, but much warmer in the morning. No hot tub, but Sauna and Steam room were nice. My eleven year old was very impressed by the executive suites.

      1 night trip, Jun. 27, 2018

      Verified Expedia guest review

    • 10.0.Exceptional

      GREAT LOCATION

      Very quiet and very comfortable stay. The rooms were very clean. Kettle and iron in room. We only ate once in the hotel on our first night, in the bar, and the food was very good . The barman was very friendly and funny. The tram stop is right outside the hotel , runs on time and plenty of them . There is a great coffee shop next door which has excellent fresh food but closed at weekends. We will definitely be back.

      Stella, 6 night business trip, Jan. 4, 2020

      Verified Hotels.com guest review

    • 8.0.Very Good

      Good: large, modern room, good heating, good wi-fi, large choice of channels including Sky, close to public transport Bad: small TV, not a lot of restaurants in the area

      4 night business trip, Jan. 4, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Good business hotel.

      Friendly staff, good location, good price.

      Ian, 3 night business trip, Nov. 10, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Frankfurt trip

      Stay was very good. Pool and saunas are excelent. Breakfast superb!

      Miroslav, 1 night trip, Nov. 8, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Friendly staff, breakfast great, comfortable bed, facilities good. Great overall experience!

      1 night business trip, Oct. 20, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Good stay

      Good stay and gave us everything you’d expect. 10 mins walk to the station and about 5 mins journey to the centre.

      Andrew, 2 night trip with friends, Oct. 17, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      Close to airport, great breakfast buffet, parking garage a bit confusing

      1 night trip, Oct. 17, 2019

      Verified Expedia guest review

    See all 239 reviews