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1 room, 2 adults

SureStay Plus by Best Western Orlando International Drive, Orlando

3-star3 stars
5859 American Way, Orlando, FL, 32819, United States of America

Family-friendly hotel with outdoor pool, near Universal Studios Florida™
  • Free buffet breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Unfortunately the pool was not a rewarding experience do to the heat being turned off....…Mar. 15, 2020
  • This hotel should not be 3 stars. It’s definitely closer to a 3. I used less than 10,000…Jan. 12, 2020

SureStay Plus by Best Western Orlando International Drive, Orlando

from $67 CAD
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Refrigerator & Microwave, Garden View
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed with Sofa bed, Refrigerator & Microwave, Garden View (with Sofabed)
  • Standard Room, 1 King Bed, Refrigerator & Microwave, Garden View
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

What’s around SureStay Plus by Best Western Orlando International Drive, Orlando

Landmarks

  • In Southwest Orlando
  • Universal Studios Florida™ - 24 min walk
  • Orlando International Premium Outlets - 26 min walk
  • Universal CityWalk™ - 28 min walk
  • Universal’s Islands of Adventure™ - 35 min walk
  • The Wheel at ICON Park™ - 38 min walk
  • Orange County Convention Center - 2.9 mi / 4.6 km
  • Mall at Millenia - 3.7 mi / 6 km

Getting around

  • Orlando Intl. Airport (MCO) - 22 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 31 min drive
  • Orlando Sanford Intl. Airport (SFB) - 40 min drive
  • Orlando Station - 13 min drive
  • Winter Park Station - 21 min drive
  • Kissimmee Station - 29 min drive
  • Free theme park shuttle

At a glance

Key facts

Hotel size

  • This hotel has 192 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests should notify this property in advance of their anticipated arrival time.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free theme park shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
Things to do
  • Outdoor pool
  • Playground on site
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • Garden
  • Television in common areas
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in stairways
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurante Snack - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

SureStay Plus by Best Western Orlando International Drive, Orlando’s small print

Also known as

  • SUNSOL
  • SUNSOL International Drive
  • Surestay Plus By Orlando Drive
  • SureStay Plus by Best Western Orlando International Drive Hotel
  • SUNSOL Hotel
  • SUNSOL Hotel International Drive
  • SUNSOL International Drive
  • SUNSOL International Drive Hotel Orlando
  • SUNSOL International Drive Hotel
  • SUNSOL International Drive Orlando

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 10 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Shuttle service
  • Internet access (may be limited)
  • In-room safe
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for SureStay Plus by Best Western Orlando International Drive, Orlando

  • Does SureStay Plus by Best Western Orlando International Drive offer free cancellation for a full refund?
    Yes, SureStay Plus by Best Western Orlando International Drive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at SureStay Plus by Best Western Orlando International Drive?
    Yes, there's free self parking.
  • Is there a pool at SureStay Plus by Best Western Orlando International Drive?
    Yes, there's an outdoor pool.
  • Are pets allowed at SureStay Plus by Best Western Orlando International Drive?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at SureStay Plus by Best Western Orlando International Drive?
    You can check in starting at 3:00 PM. Check-out time is 11 AM.
  • Are there restaurants at or near SureStay Plus by Best Western Orlando International Drive?
    Yes, there's an onsite restaurant that serves American cuisine. Nearby restaurants include Denny's (3-min walk), Red Lobster (5-min walk), and Sweet Tomatoes The Salad Buffet Restaurant (6-min walk).
  • What is there to do near SureStay Plus by Best Western Orlando International Drive?
    Recommended spots to visit include Universal Studios Florida™ (1.2 mi) and Orlando International Premium Outlets (1.3 mi), along with Universal CityWalk™ (1.4 mi) and Universal’s Islands of Adventure™ (1.8 mi).

Recent reviews

Good 7.4 From 1,371 reviews

Very Good 8.0
we only stay 1 night but it was a nice time.
ELVIS, ca1 night trip
Good 6.0
The wifi does not work in the rooms. I had to go out into the courtyard to connect. Room was musty smelling.
Michael, ca3 night trip
Poor 2.0
absolutely unbearable
We could not sleep for the two nights we were there. Sound proof was absolutely horrible, we could hear every single word coming from the rooms next to us, everyone flushing their toilets, their A/C and everything else coming from the outside. Our A/C was extremely loud like stereo system booming in our ears , everything was just so loud it it felt like the whole place was falling apart. We kept the a/c off because of the noise but it got so hot at night we were sweating like crazy. Bed was also very uncomfortable and flimsy... overall it’s the worst hotel I have ever stayed at.
ca2 night trip
Exceptional 10.0
I love Orlando
We were very happy with our stay at SunSol, we didn't spend a huge amount of time there, we basically only used it to sleep, but the bed was super comfortable and the shower was great. We'd use the breakfast as just a quick bite to keep us going in the parks until we wanted lunch. It's not a major selection but for the cost of the hotel i believe its sufficient.
Sarah, ca6 night romance trip
Very Good 8.0
Great
caRomance trip
Very Good 8.0
Overall good
Service was not the best, shuttle should have more options. Overall breakfast and room was good
ca3 night romance trip
Good 6.0
Stay elsewhere
Good location but not clean and service was lacking. Also forced into paying a "resort fee" that was $10/day. Room smelled musty and several things were broken (i.e tv remote, alarm clock). Pool area was nice though
Kayla, ca4 night romance trip
Good 6.0
EVERYTHING OLD AND MUSTY
07/24/2020 The hotel is rundown and dirty. The photos look nothing like the hotel in real life. The breakfast was a water bottle, an apple, and a small granola bar. We found many broken fixtures and items in the room. The mattress in the couch was so old that it had absolutely no cushion left and was just springs covered with a musty cloth. No one could possibly sleep on it. The comforter on the bed was so old and flat that it was barely thicker than the sheets and the pillows were definitely past their prime. We paid $73 for the night and it was not worth it at all. Definitely wouldn't recommend.
Jennifer, us1 night family trip
Good 6.0
Decent place to lay your head on a budget.
The price was appealing. Close to Universal. Had no room service the entire week. Towels didn't get replaced, no amenities in the room. Took forever to get hot water in the shower. I suppose if you're on a budget it's acceptable. It was nice that there were only 2 other people there
Tyler, us5 night family trip
Poor 2.0
I was appalled by the room Coffee but no coffee machine No soap Lamps had no lightbulbs A/C not working Beds had springs popping all night when you move Room had musty smell Carpet was wet and had a musty smell Very disappointed Picture on website DOES NOT look like what you get My suggestion don’t book
Heather, us3 night family trip

SureStay Plus by Best Western Orlando International Drive, Orlando

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