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SureStay Plus by Best Western Orlando International Drive, Orlando

Hotel with outdoor pool, near Universal Studios Florida

  • Free buffet breakfast, free WiFi, and free parking
From
$97 CAD

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5859 American Way, Orlando, 32819, FL, United States of America
7.2.Good.
  • This is not a hotel it's more like a motel. It's smelt like mold.

    Dec. 17, 2020

  • Unfortunately the pool was not a rewarding experience do to the heat being turned off....…

    Mar. 2, 2020

See all 1,270 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Dining options
Walkable
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 192 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • 24-hour business center
  • 24-hour front desk

For families

  • Playground on site
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • In Southwest Orlando
  • Universal Studios Florida - 24 min walk
  • Orlando International Premium Outlets - 26 min walk
  • Universal CityWalk - 28 min walk
  • The Wheel at ICON Park™ - 38 min walk
  • Universal’s Islands of Adventure - 2.3 mi / 3.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Refrigerator & Microwave, Garden View
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed with Sofa bed, Refrigerator & Microwave, Garden View (with Sofabed)
  • Standard Room, 1 King Bed, Refrigerator & Microwave, Garden View
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Location

5859 American Way, Orlando, 32819, FL, United States of America
  • In Southwest Orlando
  • Universal Studios Florida - 24 min walk
  • Orlando International Premium Outlets - 26 min walk

What’s around

Landmarks

  • In Southwest Orlando
  • Universal Studios Florida - 24 min walk
  • Orlando International Premium Outlets - 26 min walk
  • Universal CityWalk - 28 min walk
  • The Wheel at ICON Park™ - 38 min walk
  • Universal’s Islands of Adventure - 2.3 mi / 3.8 km
  • Orange County Convention Center - 3.4 mi / 5.5 km
  • Mall at Millenia - 3.7 mi / 6 km
  • SeaWorld® Orlando - 5.7 mi / 9.2 km
  • Florida Mall - 5.7 mi / 9.2 km

Getting around

  • Orlando International Airport (MCO) - 20 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 30 min drive
  • Orlando Sanford Intl. Airport (SFB) - 40 min drive
  • Orlando Station - 11 min drive
  • Winter Park Station - 22 min drive
  • Kissimmee Station - 29 min drive

At a glance

Hotel size

  • This hotel has 192 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests should notify this property in advance of their anticipated arrival time.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar

Things to do

  • Outdoor pool
  • Playground on site

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Elevator
  • Garden
  • Television in common areas

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in stairways

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Plasma TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Restaurante Snack - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Small print

Also known as

  • SUNSOL
  • SUNSOL International Drive
  • Surestay Plus By Orlando Drive
  • SureStay Plus by Best Western Orlando International Drive Hotel
  • SUNSOL Hotel
  • SUNSOL Hotel International Drive
  • SUNSOL International Drive
  • SUNSOL International Drive Hotel Orlando
  • SUNSOL International Drive Hotel
  • SUNSOL International Drive Orlando

Optional extras

Pets are allowed for an extra charge of USD 25.00 per accommodation, per day

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: USD 9 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Shuttle service
  • Internet access (may be limited)
  • In-room safe
  • Parking

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, SureStay Plus by Best Western Orlando International Drive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, dogs are welcome. There's a charge of USD 25.00 per accommodation, per day. Service animals are exempt from fees.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, Restaurante Snack offers American cuisine and pool views. Nearby restaurants include Red Lobster (5-min walk), IHOP (6-min walk), and Aashirwad (6-min walk).
  • SureStay Plus by Best Western Orlando International Drive has an outdoor pool and a garden.
7.2.Good.
  • 8.0.Very Good

    we only stay 1 night but it was a nice time.

    ELVIS, 1 night trip, Feb. 21, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    This hotel should not be 3 stars. It’s definitely closer to a 3. I used less than 10,000 points per night so the price was right but it is not good. The night check in clerk was awesome and super friendly. We definitely saw a cockroach in our room, the shuttle runs at very strange times to the parks and doesn’t run at all to Hollywood Studios which is the most popular park at the moment. Breakfast would be greatly improved with the addition of something to put on the eggs. The beds are not comfortable but after you do 20K steps a day in the parks, you will sleep. The property is quiet.

    3 night family trip, Jan. 8, 2020

    Verified Orbitz guest review

  • 8.0.Very Good

    breakfast and bar at the pool is a very nice sitting

    4 night family trip, Dec. 30, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The room we stayed at was fine and the washroom was clean. The bed was OK. The bed mattress felt a bit cheap compare to other reputable hotel. Don't get me wrong, I slept comfortably, but did not like the feeling of a spring in the mattress being stuck or making noticeable sound while moving around. The breakfast was nice although I think the hotel can do better and a shuttle ride to Universal Orlando was really good even though the pickup and drop off time schedules were very limited.

    3 night family trip, Dec. 29, 2019

    Verified Expedia guest review

  • 6.0.Good

    The wifi does not work in the rooms. I had to go out into the courtyard to connect. Room was musty smelling.

    Michael, 3 night trip, Nov. 19, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    absolutely unbearable

    We could not sleep for the two nights we were there. Sound proof was absolutely horrible, we could hear every single word coming from the rooms next to us, everyone flushing their toilets, their A/C and everything else coming from the outside. Our A/C was extremely loud like stereo system booming in our ears , everything was just so loud it it felt like the whole place was falling apart. We kept the a/c off because of the noise but it got so hot at night we were sweating like crazy. Bed was also very uncomfortable and flimsy... overall it’s the worst hotel I have ever stayed at.

    2 night trip, Nov. 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic pool, really refreshing in the Orlando heat! The breakfast was a huge highlight, every day we loaded up on all sorts of great food (not just fruit and cereal, like one might expect) and the staff were all very kind.

    4 night trip with friends, Jul. 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean room, perfect location, excellent breakfast!

    2 night trip with friends, Jul. 13, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great area. Lovely private pool. Enough room for many people

    1 night business trip, May 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I love Orlando

    We were very happy with our stay at SunSol, we didn't spend a huge amount of time there, we basically only used it to sleep, but the bed was super comfortable and the shower was great. We'd use the breakfast as just a quick bite to keep us going in the parks until we wanted lunch. It's not a major selection but for the cost of the hotel i believe its sufficient.

    Sarah, 6 night romance trip, Apr. 22, 2019

    Verified Hotels.com guest review

See all 1,270 reviews