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All properties in West Drayton, England, United Kingdom

Novotel London Heathrow Airport - M4 Jct 4, West Drayton

4-star hotel in Heathrow Villages with indoor pool and restaurant

  • Free WiFi

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  • Pool
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Cherry Lane, West Drayton, UB7 9HJ, England, United Kingdom
7.6.Good.
  • Clean - Near to the Airport - Shuttle service available and very friendly staff

    Dec. 30, 2019

  • We got upgraded to the 'executive room' which I'm not sure what the difference is between…

    Nov. 23, 2019

See all 664 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Quiet
Safe
Easy parking
Transportation options
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 178 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Heathrow Villages
  • Twickenham Stadium - 7.2 mi / 11.5 km
  • Windsor Castle - 7.8 mi / 12.5 km
  • Royal Botanic Gardens, Kew - 8.9 mi / 14.4 km
  • Thorpe Park - 9.7 mi / 15.6 km
  • Hampton Court Palace - 10.7 mi / 17.2 km
This property is closed from June 10 2021 to December 31 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 2 Single Beds
  • Superior Room, 1 Queen Bed with Sofa bed
  • Executive Room, 1 Queen Bed with Sofa bed

What’s around

Landmarks

  • In Heathrow Villages
  • Twickenham Stadium - 7.2 mi / 11.5 km
  • Windsor Castle - 7.8 mi / 12.5 km
  • Royal Botanic Gardens, Kew - 8.9 mi / 14.4 km
  • Thorpe Park - 9.7 mi / 15.6 km
  • Hampton Court Palace - 10.7 mi / 17.2 km
  • Wembley Stadium - 11.3 mi / 18.1 km
  • SSE Arena, Wembley - 11.3 mi / 18.1 km
  • Legoland - 11.3 mi / 18.2 km
  • Westfield London Shopping Centre - 11.8 mi / 19 km

Getting around

  • Heathrow Airport (LHR) - 4 min drive
  • Gatwick Airport (LGW) - 45 min drive
  • London City Airport (LCY) - 81 min drive
  • Luton Airport (LTN) - 37 min drive
  • West Drayton Station - 28 min walk
  • Hayes & Harlington Station - 4 min drive
  • Heathrow Terminals 2 & 3 Station - 5 min drive
  • Airport drop-off service
map
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Cherry Lane, West Drayton, UB7 9HJ, England, United Kingdom

At a glance

Hotel size

  • This hotel has 178 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-3:00 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • 1 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport drop off (available 24 hours)*

Parking

  • Onsite self parking (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Playground on site
  • Golfing nearby
  • Arcade/game room

Working away

  • 24-hour business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 2476
  • Conference space size (meters) - 230
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1992
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Arabic
  • English
  • French
  • German
  • Greek
  • Hindi
  • Polish
  • Romanian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Elements - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 16.45 per person (approximately)
  • Airport shuttle service is offered for an extra charge of GBP 5.00 per person
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

  • Airport shuttle service for children between the ages of 2 and 18 costs GBP 5.00

PetsPay at property

  • Pets are allowed for an extra charge of GBP 15 per pet, per day
  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs GBP 12 per night with in/out privileges

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards and cash.

Also known as

  • Novotel London Heathrow Airport M4 Jct 4 Hotel West Drayton
  • Novotel London Heathrow West Drayton, Greater London
  • Novotel West Drayton
  • West Drayton Novotel
  • Novotel London Heathrow Hotel
  • Novotel London Heathrow West Drayton
  • Novotel London M4 Jct 4 Hotel
  • Novotel London Heathrow Airport M4 Jct 4
  • Novotel London M4 Jct 4
  • Novotel London Heathrow Airport - M4 Jct 4 Hotel
  • Novotel London Heathrow Airport - M4 Jct 4 West Drayton
  • Novotel London Heathrow Airport M4 Jct 4 Hotel
  • Novotel London Heathrow Airport - M4 Jct 4 Hotel West Drayton
  • Novotel London Heathrow Airport M4 Jct 4 West Drayton
  • Novotel London Heathrow Airport M4 Jct 4
  • Novotel London Heathrow M4 Jc
  • Novotel London Heathrow Airport M4 Jct 4 Hotel
  • Novotel London Hotel Heathrow
  • Novotel Hotel London Heathrow
  • Novotel London Heathrow Hotel West Drayton

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Novotel London Heathrow Airport - M4 Jct 4 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from June 10 2021 to December 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 12 per night.
  • Yes, there's an indoor pool.
  • Yes, dogs are welcome, with a limit of 1 per room. There's a charge of GBP 15 per pet, per day. Service animals are exempt from fees.
  • You can check in from 2:00 PM - 3:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Elements. Nearby restaurants include Eriki (5-min walk), The Plough (9-min walk), and Sipson Tandoori (14-min walk).
  • Yes, a shuttle from the hotel to the airport is available. The charge is GBP 5.00 per person.
  • Novotel London Heathrow Airport - M4 Jct 4 has an indoor pool and a fitness center, as well as an arcade and a garden.
7.6.Good.
  • 10.0.Exceptional

    The hotel had great service and the employees were excellent. The food was delicious.

    6 night trip with friends, Sep. 29, 2019

    Verified Expedia guest review

  • 6.0.Good

    Ok

    Joseph, 3 night trip with friends, Sep. 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice buffet breakfast. Clean rooms. Free WiFi. Close to the airport.

    1 night family trip, Jul. 8, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Good location for Heathrow Airport

    This hotel was good overall. Some aspects of the room needed refreshing, in particular the carpet, which was badly stained. The linens smelled strongly of bleach, and more attention to cleaning detail would have helped. The bed was very hard, which detracted from getting a good night’s slept prior to a long distance flight. The staff were friendly and helpful and the hotel was conveniently located just ofc the M4 and close to Heathrow Airport.

    Linda, 1 night family trip, Jul. 4, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Experience wasn't good with cleanliness, hotel outlook and breakfast options

    5 night family trip, Jul. 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good airport hotel

    Fine, basic airport hotel about 5 minutes from Heathrow. Beds were comfortable and breakfast was nice. Good for a night after a flight. If you go to the Heathrow Bus Station under terminals 2 and 3 you can catch the A10 (direction Uxbridge)bus for 1.50 per person with kids under 12 free. It drops you off about 5 minutes walk from the hotel. This is actually faster than the rip off Hotel Hopper bus (5 pounds per adult or child) since it doesn't stop at every hotel along the way and the only downside is a five minute walk with luggage.

    Deanne, 1 night family trip, Jun. 21, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Some staff were too slow and condescending at times. When you complain they laughed behind your back. One of the staff was named Lourdes in case you are interested.

    Customer, 16 night family trip, Jun. 14, 2019

    Verified Expedia guest review

  • 6.0.Good

    Catching a plane next morning so staying close to airport. Swimming pool is good for kids to unwind. The sofa bed was not pre-made at checkin time, and I had to request three times (1.5 hours) for someone to come around to do it.

    1 night family trip, Mar. 28, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    The interior courtyard was unique. However, my towels and bed sheets were dirty.

    1 night romance trip, Mar. 28, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Cleanliness, helpful staff, amazing breakfast, comfortable

    1 night family trip, Mar. 21, 2019

    Verified Expedia guest review

See all 664 reviews