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1 room, 2 adults

Novotel London West, London

4-star4 stars
Great for familiesThis property has good facilities for families.
1 Shortlands, Hammersmith, London, England, W6 8DR, United Kingdom

4-star hotel with 2 restaurants, near Eventim Apollo
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 4,826 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Great location
Tasty breakfast
Fantastic service
Good internet service

Novotel London West, London

from $153 CAD
  • Superior Room
  • Executive Room
  • Superior Room
  • Premium Room (Executive)

What’s around Novotel London West, London

Top spots nearby

Recommended by this property

  • Eventim Apollo (4-minute walk)
  • Westfield London Shopping Centre (18-minute walk)
  • Kensington Gardens (30-minute walk)
  • Harrods (37-minute walk)
  • Hyde Park (40-minute walk)
  • Buckingham Palace (5.6 km)
  • Piccadilly Circus (6.2 km)
  • Coca-Cola London Eye (7 km)
  • Wembley Stadium (8.4 km)
  • Tower of London (10.1 km)

Getting around

  • London (LHR-Heathrow) - 22 min drive
  • London (LGW-Gatwick) - 70 min drive
  • London (LCY-London City) - 29 min drive
  • Kensington (Olympia) Station - 13 min walk
  • London Kensington Olympia Station - 13 min walk
  • London Shepherd's Bush Station - 22 min walk
  • Hammersmith Station - 6 min walk
  • Barons Court Underground Station - 8 min walk
  • West Kensington Underground Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 630 rooms
  • This hotel is arranged over 9 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed *

  • Restrictions apply *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking (limited) *

  • Car charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • Business center
  • Number of meeting rooms - 33
  • Conference space
  • Conference space size (feet) - 53820
  • Conference space size (meters) - 5000
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Elevator
  • ATM/banking
  • Terrace
  • Disabled parking
  • Wheelchair accessible path of travel
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Artisan - This restaurant specializes in international cuisine and serves lunch and dinner.

Aroma - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Novotel London West, London’s small print

Also known as

  • London West Novotel
  • Novotel London West London
  • Novotel London West Hotel London
  • Novotel Hotel London West
  • Novotel London West
  • Accor London West
  • London Novotel
  • Novotel London West England
  • Novotel London West Hotel London
  • Novotel London West Hotel
  • Novotel London West Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs GBP 84.00 per day

English breakfast is offered for an extra charge of GBP 17.50 per person (approximately)

Pets are allowed for an extra charge of GBP 15 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.0 From 978 reviews

Exceptional 10.0
Great Location - Will stay again
Fantastic location both to get into London and out to Heathrow. Hammersmith is about a 5 minute walk away and between Tubes and buses one is covered. Good restaurants in the area as well as a Wetherspoons around the corner. Wholesome breakfast but would suggest you pay for it as part of your room booking.
Richard, ca3 night romance trip
Very Good 8.0
Nice stay, very good location, friendly stuff
First time in London it was very easy to get to the hotel from aeroport using the tube and even though we arrive early we were able to check in, is worth to pay a bit extra for room on the top floor, buffet dinner was good and not very expensive, (at lounge food was nothing special) busses within a few meters from the hotel very functional to visit all places,overall very satisfy
Panagio, caRomance trip
Very Good 8.0
Good stay with room for improvement
This hotel is quite busy and is more geared towards business travellers, bus tours, flight crews and other large groups. The hotel itself is quite nice and the location is very convenient. The entrance is a little out of the way and not great for strollers and luggage. It is steps to the Underground and the Broadway Centre Mall. There are plenty of restaurants, pubs, clothing stores, food stores in the area. The “9” bus line is a 1 minute walk away and takes you straight to some major attractions such as St James Park, Trafalgar Square, Etc. The front desk and breakfast service is slightly worse than I expected but that is probably because they deal with so many guests. Housekeeping was quite good during our stay but our room was not ready until 2:30pm even though it is a 2pm check in. I believe they were just too busy. The breakfast buffet food quality was average and the selection was good. They change up a few items daily to provide some variety but always have the basics. During our stay they had up to a 20 minutes wait during peak breakfast time to get a table as they were quite busy. All in all, the stay was comfortable but not as stress free as we would have liked.
Nicholas, caFamily trip
Good 6.0
the hotel was in a good area, very welcoming, the room was big how ever the carpets were kinda dirty. the bathroom was nice. the food in the restaurant was very good. the only down side was all the construction that was going on the side of the building I was on.
Jason, ca4 night trip with friends
Exceptional 10.0
The hotel was excellent and stay again
We thoroughly enjoyed our stay. The hotel staff were excellent in every area. The room was great and location was very good
ca2 night romance trip

Novotel London West, London

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