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1 room, 2 adults

Novotel London Waterloo, London

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Beach nearby
  • Connecting/adjoining rooms available
113 Lambeth Road, London, England, SE1 7LS, United Kingdom

4-star hotel with restaurant, near St. Thomas' Hospital
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Beach nearby
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Black mould and rust in the shower. Was a little concern to have my young children shower…Mar. 14, 2020
  • The hotel was clean and my room was upgraded to premium.Feb. 26, 2020

Novotel London Waterloo, London

from $154 CAD
  • Superior Room, 1 Queen Bed with Sofa bed
  • Executive Room, 1 Queen Bed with Sofa bed
  • Superior Twin Room, 1 Queen Bed with Sofa bed (Twin convertible sofa)
  • Premium Room, 1 Queen Bed (Premium)
  • Superior Room, 1 Queen Bed with Sofa bed (Premium)

What’s around Novotel London Waterloo, London

Landmarks

  • In London City Centre
  • St. Thomas' Hospital - 7 min walk
  • Houses of Parliament - 12 min walk
  • London Dungeon - 13 min walk
  • Westminster Bridge - 14 min walk
  • London Eye - 14 min walk
  • Westminster Abbey - 14 min walk
  • Big Ben - 14 min walk

Getting around

  • London City Airport (LCY) - 44 min drive
  • Heathrow Airport (LHR) - 49 min drive
  • Gatwick Airport (LGW) - 82 min drive
  • Vauxhall Station - 14 min walk
  • London Waterloo Station - 16 min walk
  • London Waterloo East Station - 17 min walk
  • Lambeth North Underground Station - 10 min walk
  • Westminster Underground Station - 14 min walk
  • Waterloo Underground Station - 15 min walk

At a glance

Key facts

Hotel size

  • This hotel has 187 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking * on site

  • Electric vehicle charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Romanian
  • Slovak
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
Freshen up
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Elements - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Novotel London Waterloo, London’s small print

Also known as

  • London Waterloo Novotel
  • Novotel Waterloo
  • Novotel London Waterloo Hotel
  • Novotel London Waterloo London
  • Novotel London Waterloo Hotel London
  • Novotel Hotel London Waterloo
  • Accor London Waterloo
  • London Novotel Waterloo
  • Novotel London Waterloo England
  • Novotel London Waterloo Hotel London
  • Novotel London Waterloo Hotel
  • Novotel Waterloo Hotel
  • Novotel London Waterloo

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Pet deposit: GBP 10 per night

Optional extras

Late check-out can be arranged for an extra charge of GBP 50 (subject to availability)

Self parking costs GBP 24 per night

Full breakfast is offered for an extra charge of GBP 16.45 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of GBP 10 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel London Waterloo, London

  • Does Novotel London Waterloo offer free cancellation for a full refund?
    Yes, Novotel London Waterloo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Novotel London Waterloo?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Novotel London Waterloo?
    Yes. Self parking costs GBP 24 per night.
  • Are pets allowed at Novotel London Waterloo?
    Yes, pets are welcome. There's a charge of GBP 10 per pet, per night, and there's also a deposit of GBP 10 per night.
  • What are the check-in and check-out times at Novotel London Waterloo?
    You can check in starting at 2 PM. Check-out time is noon. Late check-out is available for a charge of GBP 50 (subject to availability).
  • Are there restaurants at or near Novotel London Waterloo?
    Yes, there's an onsite restaurant. Nearby restaurants include The Corner Cafe (3-min walk), Chino Latino (6-min walk), and Zeitgeist (6-min walk).

Recent reviews

Fabulous 8.8 From 747 reviews

Exceptional 10.0
Great hotel with modern amenities
Very clean rooms and modern design. Breakfast buffet was extensive and delicious.
Rob, ca6 night family trip
Exceptional 10.0
Novotel
spacious, clean, cosy, quiet, clean
ca3 night family trip
Very Good 8.0
Ultra modern hotel
Check in was easy, staff very friendly and helpful. The decor of the hotel is very European and some things were a bit puzzling (don't pull on any red strings), and we never figured out how to turn on one light. The only criticism we had was the maid service. One day the room was cleaned very well but we were left with no towels. Another day the room was not cleaned until after 2 p.m. and when my husband asked the maid if we could get our room done, she replied that she was finished for the day. The room did get cleaned later, however. Restaurant and bar staff were excellent, a decent selection on the menu and food was good though a bit pricey. A very nice buffet breakfast was included. The bar was not a comfortable place to relax for an evening, however, as the chairs were very uncomfortable. We got our drinks there and went to the dining room every night.
ca3 night romance trip
Very Good 8.0
Overall very good
Geoff, caRomance trip
Exceptional 10.0
Visit London
It’s a nice clean and friendly hotel.
Mark, gb1 night trip
Very Good 8.0
We were able to check in early. Had requested adjoining rooms and both were available. Rooms clean. Breakfast extremely busy at the time we arrived but everything was replenished quickly. Only sma
Lindsay, gb2 night family trip
Good 6.0
It was overall good, but too many children running around the corridors screaming, so we woke up very early very morning . And the spa faciliities are not like in the pictures. There’s only a sauna and a steam sauna.
Victoria, ie3 night trip with friends
Very Good 8.0
Family sightseeing trip to London
Found the room to b too small for 2 adults and 2 teenagers. Toilet was separate to shower and sink. Toilet very small and marrow !
Derek, ie1 night family trip
Exceptional 10.0
Great hotel. New construction so plenty of space, lots of USB plugs. Delicious breakfast and friendly staff. Highly recommend it.
Lynn, gb6 night family trip
Very Good 8.0
The hotel is in a fantastic location right next to the Thames. It is a nice moderately priced family hotel. The steam room and sauna were a nice surprise.
Meta, us9 night business trip

Novotel London Waterloo, London

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