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All properties in Almaty, Almaty Province, Kazakhstan
1 room, 2 adults

Rahat Palace Hotel, Almaty

5-star5 stars
29/6 St. Satpaev Avenue, Almaty, 050040, Kazakhstan

Luxury hotel in Almaty with indoor pool and bar/lounge
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • It’s a decent hotel. A bit tired in some areas but the staff is helpful, friendly and…Sep. 23, 2018
  • Very basic hotel , rooms need upgrading . Breakfast was very average . Front desk service…Jun. 19, 2018

Rahat Palace Hotel, Almaty

from $84 CAD
  • Standard Room, 1 King Bed
  • Standard Twin Room
  • Deluxe Room, 1 King Bed
  • Executive Suite
  • Junior Suite
  • Presidential Suite

What’s around Rahat Palace Hotel, Almaty

Landmarks

  • Almaty Central Stadium - 16 min walk
  • Republic Square - 30 min walk
  • Casino Zodiak - 30 min walk
  • St Nicholas Cathedral - 31 min walk
  • National Museum of Kazakhstan - 36 min walk
  • Presidential Palace - 37 min walk
  • Colibri - 39 min walk
  • Nedelka Park - 42 min walk

Getting around

  • Almaty (ALA-Almaty Intl.) - 34 min drive
  • Almaty Station - 16 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 285 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle*

Parking

  • Wheelchair-accessible parking on site

Payment types at the property

*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Indoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2368
  • Conference space size (meters) - 220
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1995
  • Elevator
  • Designated smoking areas
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub only
  • Designer toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Dzhambul - This restaurant specializes in international cuisine and serves breakfast and lunch.

Grill - This restaurant specializes in American cuisine and serves dinner only.

Tau Samal (seasonal) - This café specializes in Modern European cuisine and serves lunch and dinner. Open daily.

Yourt Bar & Lounge - This lobby lounge serves breakfast, lunch, dinner, and light fare. Open 24 hours. Open daily.

Rahat Palace Hotel, Almaty’s small print

Also known as

  • Hotel Rahat
  • Rahat Palace Hotel Hotel
  • Rahat Palace Hotel Almaty
  • Rahat Palace Hotel Hotel Almaty
  • Hotel Rahat Palace
  • Rahat Palace
  • Rahat Palace Almaty
  • Rahat Palace Hotel
  • Rahat Palace Hotel Almaty

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Pool access available from 9:00 AM to 9:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property accepts credit cards. Cash is not accepted.

Optional extras

Rollaway beds are available for KZT 6720 per day

Buffet breakfast is offered for an extra charge of KZT 6600 for adults and KZT 6600 for children (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Rahat Palace Hotel, Almaty

  • Does Rahat Palace Hotel offer free cancellation for a full refund?
    Yes, Rahat Palace Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Rahat Palace Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at Rahat Palace Hotel?
    Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Are pets allowed at Rahat Palace Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Rahat Palace Hotel?
    You can check in from 3 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Rahat Palace Hotel?
    Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Assorti Arena (6-min walk), Tomato (10-min walk), and Entrecote Garden (13-min walk).
  • Is airport shuttle service offered by Rahat Palace Hotel?
    Yes, an airport shuttle is available.
  • Is there an onsite casino at Rahat Palace Hotel?
    No, this hotel doesn't have a casino, but Casino Zodiak (8-min drive) is nearby.
  • What is there to do at Rahat Palace Hotel and nearby?
    Rahat Palace Hotel has an indoor pool and a sauna, as well as a steam room and a picnic area.

Recent reviews

Fabulous 8.6 From 75 reviews

Very Good 8.0
Still a good hotel, although over the last few years general services have deteriorated a bit. However given price / quality / location ratio it is a value for money. Be aware about breakfast set up during corona pandemic - main restaurant is closed so they serve it at the lobby; no more buffet but pre ordered breakfasts with rather basic choices. Breakfast time 7-10am with extra half an hour during weekends and public holidays. Spa centre is open from 10am until 10pm these days. Still good although some equipment in running and cycling room is out of service for several years now. Gym is still fine though. Swimming pool, sauna and other wet zones are still good as well.
us3 night trip
Very Good 8.0
Short Getaway
The room was very comfortable. The staff was very helpful. I enjoyed the food in the restaurant. Massage at the spa was great! Fitness equipment in good shape. However, I forgot they have no kettle, not coffee or tea in the room. Disappointing. No mini-bar or snacks. I would really like these things to be there.
Mark, ie3 night trip
Very Good 8.0
The room itself was ok and clean. But this hotel needs a staff training for breakfast service. It took 40mins to get just omelets even we pre-ordered and time arranged a day before and finally the staff brought it without a table set... and asked a couple of times but took another 10mins without any news. Food got cold and I don't understand how he served food only..
us1 night family trip
Exceptional 10.0
Good staff in context of service in Kazakhstan and CIS.
us2 night business trip
Exceptional 10.0
I spent almost 4 weeks at the hotel and was very pleased. The friendly staff, cleanliness and delicious food made my vacation unforgettable.
JonEric, us9 night family trip
Exceptional 10.0
I never leave reviews, but this is probably the best value in Astana and I've stayed at practically every hotel.
Matthee, us2 night business trip
Exceptional 10.0
The staff and service are excellent as they always are
gb8 night family trip
Very Good 8.0
Spacious and generally a good level of facilities although the gym equipment is mostly not working. The pool is enough to get some swim training in and outside run options are better than most venues.
gb3 night business trip
Exceptional 10.0
I like the lobby environment and the warm ness of the staff
HassanAlgadi, us3 night business trip
Exceptional 10.0
reasonable price with proper services are provided by this hotel, though some facilities require renovations
Kim, us1 night business trip

Rahat Palace Hotel, Almaty