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Surety Hotel, Des Moines

4-star hotel with restaurant, near Des Moines Civic Center

  • Free WiFi
From
$205 CAD

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1 / 64Hotel Bar
9.6.Exceptional.
  • Beautiful hotel! Wonderful customer service - the gentlemen at the front desk went above…

    May 30, 2021

  • Nice and vintage

    May 28, 2021

See all 116 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Convenient
Easy parking
Quiet

The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
    • Free WiFi
    • Pet-friendly
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 137 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • 24-hour business center
    • 24-hour front desk
    • Coffee/tea in a common area

    For families

    • Private bathroom
    • Television
    • Free toiletries
    • Daily housekeeping
    • Iron/ironing board
    • Hair dryer

    What’s around

    • In Court Avenue Entertainment District
    • Wells Fargo Arena - 14 min walk
    • Des Moines Civic Center - 7 min walk
    • Iowa Events Center - 13 min walk
    • Hoyt Sherman Place - 19 min walk
    • Drake University - 2.5 mi / 4 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Room
    • Deluxe Room
    • Standard Room
    • City Room

    What’s around

    Landmarks

    • In Court Avenue Entertainment District
    • Wells Fargo Arena - 14 min walk
    • Des Moines Civic Center - 7 min walk
    • Iowa Events Center - 13 min walk
    • Hoyt Sherman Place - 19 min walk
    • Drake University - 2.5 mi / 4 km
    • Iowa State Fairgrounds - 4.6 mi / 7.4 km
    • Blank Park Zoo - 4.9 mi / 7.9 km
    • Adventureland - 11.3 mi / 18.1 km
    • Prairie Meadows Racetrack and Casino - 11.7 mi / 18.8 km
    • Jordan Creek Town Center - 12.1 mi / 19.4 km

    Getting around

    • Des Moines International Airport (DSM) - 11 min drive
    map

    At a glance

    Hotel size

    • This hotel has 137 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Pets

    • Pets allowed (dogs only)*

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Offsite parking within 100 ft (USD 20 per night)
    • Street parking available

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)
    • Coffee/tea in a common area

    Things to do

    • Billiards or pool table

    Working away

    • 24-hour business center
    • Number of meeting rooms - 4
    • Conference space
    • Conference space size (feet) - 2969
    • Conference space size (meters) - 276

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Luggage storage

    Facilities

    • Elevator

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible public restroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Handrails in stairways

    Languages Spoken

    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Bathrobes
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Things to enjoy

    • Individually decorated
    • Individually furnished

    Freshen up

    • Private bathroom
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 55-inch LED TV
    • Netflix
    • Cable TV channels

    Stay connected

    • Free WiFi
    • Free local calls

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Mulberry Street Tavern - Onsite restaurant.

    Small print

    Also known as

    • Surety Hotel Hotel
    • Surety Hotel Des Moines
    • Surety Hotel Hotel Des Moines

    Optional extras

    Parking is available nearby and costs USD 20 per night (100 ft away)

    Pets are allowed for an extra charge of USD 75 per pet, per stay

    Service animals exempt from fees

    Policies

    Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Enhanced food service safety measures are in place.

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

    This property accepts credit cards, debit cards, and cash.

    Mandatory fees

    Pet deposit: USD 75 per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Surety Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • No, unfortunately, but there's street parking available.
    • Yes, dogs are welcome. There's a charge of USD 75 per pet, per stay, and there's also a deposit of USD 75 per stay. Service animals are exempt from fees.
    • You can check in from 3:00 PM - midnight. Check-out time is noon.
    • Yes, there's an onsite restaurant, Mulberry Street Tavern. Nearby restaurants include Malo (4-min walk), Spaghetti Works (5-min walk), and Akebono (5-min walk).
    • No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (18-min drive) is nearby.
    • Recommended spots to visit include Des Moines Civic Center (7-min walk) and Iowa Events Center (13-min walk), along with Wells Fargo Arena (14-min walk) and Hoyt Sherman Place (1 mi).
    9.6.Exceptional.
    • 8.0.Very Good

      It has promise- but only a room to sleep in

      Pros: room had outstanding view of courthouse. New place. Very classic architecture which is great! Comfortable bed and nice lighting. Cons: room is small and bathroom small. For 3 adults it was tight. There really is no services for money paid. No breakfast, no coffee in room, only a bar on main floor. Hopefully when all services are up and running it will be a better value for your money paid to stay.

      Krista, 1 night family trip, May 27, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      5 Stars

      Gorgeous hotel, great staff! Zach & Dan were so great the night we checked in. Perfect location to everything, we walked everywhere. Beds were comfy, room was clean, room had the best shower! Our room had a great view too!

      jami, 2 night family trip, May 21, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Quick Birthday Getaway

      Quick trip that was wonderful. Great weather, vibrant city, and hotel with accommodating and friendly staff. Beautiful well-stocked bar. Overall a modern and vibrant atmosphere without any pretentiouness.

      1 night trip, May 13, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Superb

      Great location. Great beds. Linens were upscale. Room was clean and very quiet.

      anne, 2 night family trip, May 7, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Eh

      The only thing is that the parking costs A LOT so make sure you get your ticket validated. I didn't validate my parking ticket, and I still have a parking charge in my bill when I checked out. Not sure what that was about. Also, didn't realize they have no coffee available in the rooms. Other than those, it's very clean and quite comfortable. But probably will not stay there again.

      1 night trip, May 7, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Spiffy new boutique hotel in a great location. Very comfortable beds. Great on-site bar and we liked how the bar service spilled out to the lobby in the evenings. Only negative was all of the high school dance and wedding party guests that took over and acted like they owned the place. A promising outdoor lounge will be great when the fire place thing is activated.

      Mark, 1 night trip, Apr. 24, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Another excellent stay at Surety Hotel in DSM!!

      Branden, 1 night trip, Apr. 24, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Incredible staff. Clean, spacious room that was extremely comfortable.

      Donna, 1 night trip, Apr. 10, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Best new hotel in Des Moines

      An excellent hotel just steps from the excitement of the court avenue bar district!

      Branden, 1 night trip, Apr. 10, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great service, gave us an upgrade when we got there for our special occasion!

      Joseph, 1 night trip, Apr. 3, 2021

      Verified Hotels.com guest review

    See all 116 reviews