deSatu Hotel

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Premium Twin Room | In-room safe, desk, laptop workspace, iron/ironing board
Superior Twin Room | In-room safe, desk, laptop workspace, iron/ironing board
Premium Double Room | In-room safe, desk, laptop workspace, iron/ironing board
Premium Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Overview of deSatu Hotel

deSatu Hotel

3.5 star property
3.5-star hotel in Medan with restaurant and bar/lounge

8.0/10 Very good

1 verified Hotels.com guest review

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Bar
  • 24/7 front desk
Map
Komplek Centre Point Blok D-1, Gang Buntu, Medan, Sumatera Utara, 20231
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Self parking
  • Room service
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • Water dispenser
  • Laundry service
  • Meeting room
  • Multilingual staff
  • Concierge services
For families
  • Television
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Free toiletries

Choose dates to view prices

About this area

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 48 min drive

About this property

deSatu Hotel

3.5-star hotel in the business district
Dry cleaning/laundry services, a bar, and a 24-hour business center are just a few of the amenities provided at deSatu Hotel. Be sure to enjoy a meal at Balkoni, the onsite restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), concierge services, and multilingual staff
  • A water dispenser, a porter/bellhop, and free newspapers
  • Luggage storage, tour/ticket assistance, and a 24-hour front desk
Room features
All guestrooms at deSatu Hotel offer thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 73 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age - 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (IDR 100000 per night)

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Balkoni - Onsite restaurant.

Fees & policies

Refundable deposits

  • Breakage deposit: IDR 200000 per stay

Parking

  • Self parking costs IDR 100000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

deSatu Hotel Hotel
deSatu Hotel Medan
deSatu Hotel Hotel Medan

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at deSatu Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at deSatu Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at deSatu Hotel?
Yes. Self parking costs IDR 100000 per night.
What are the check-in and check-out times at deSatu Hotel?
You can check in starting at 2:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
Are there restaurants at or near deSatu Hotel?
Yes, there's an onsite restaurant, Balkoni. Nearby restaurants include Dae Bak Korean BBQ (7-min walk), Taipan Restaurant (10-min walk), and Jumbo Seafood (11-min walk).
What's the area around deSatu Hotel like?
DeSatu Hotel is located a short 16-minute walk from Tjong A Fie's Mansion.

Overall score and ratings

8.0

Very good

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Good hotel
Quite a small room but it is a clean, suitable for short day trip or transit. Location is a plus, besides the shopping mall.
1-night trip
Verified Hotels.com guest review