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All properties in Busan, South Korea
1 room, 2 adults

Lotte Hotel Busan, Busan

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Children's pool
  • Free WiFi
  • Refrigerator
  • Dry cleaning/laundry service
772, Gaya-daero, Busanjin-gu, Busan, Busan, 614-030, South Korea

Luxury hotel with full-service spa, connected to the convention center, near Seven Luck Casino
  • Free WiFi
  • Great for families

    Good to know

    • Children's pool
    • Free WiFi
    • Refrigerator
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Hotel remains one of the premier properties in Busan. Far from the beaches, but closer to…Aug. 22, 2019
  • Good location, nice room, amazing service. I would definitely visit again. A bit…Dec. 23, 2018

Lotte Hotel Busan, Busan

from $176 CAD
  • Deluxe Double Room (Swim pool access for 2)
  • Club Deluxe Double Room (Club lounge access for 2)
  • Premier Double Room (Swim pool access for 2)
  • Deluxe Twin Room (Swim pool access for 2)
  • Club Deluxe Twin Room (Club lounge access for 2)
  • Premier Twin Room (Swim pool access for 2)
  • Deluxe Family Twin Room (Swim pool access for 3)
  • Club Premier Suite Double (Club lounge access)
  • Club Premier Double (Club lounge access for 2)
  • Junior Suite Double Room (Club Lounge Access Included)

What’s around Lotte Hotel Busan, Busan

Landmarks

  • In Busanjin
  • Nampodong Street - 4.7 mi / 7.5 km
  • Gukje Market - 4.8 mi / 7.7 km
  • Gwangalli Beach - 4.9 mi / 7.9 km
  • Busan Exhibition and Convention Center - 5.4 mi / 8.7 km
  • Igidae Park - 5.5 mi / 8.9 km
  • Songdo Beach - 6.8 mi / 10.9 km
  • Taejongdae Park - 10.6 mi / 17.1 km

Getting around

  • Gimhae Airport (PUS) - 27 min drive
  • Busan Bujeon Station - 13 min walk
  • Busan Gaya Station - 24 min walk
  • Busan Geoje Station - 3 min drive
  • Seomyeon Station - 3 min walk
  • Buam Station - 6 min walk
  • Bujeon Station - 11 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 650 rooms
  • This hotel is arranged over 43 floors

Arriving/leaving

  • Check-in time 2:00 PM-3:00 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests may be subject to health screenings for COVID-19 at the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up

Parking

  • Valet parking * on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Number of spa tubs - 2
  • Golf lessons on site
  • Golf driving range on site
  • Casino
  • Children's pool
  • Health club
  • Steam room
  • Free pool cabanas
  • Sauna
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 2
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1997
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Braille signage
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Doorbell/telephone notification
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Korean

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, 세라피 스파. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

La Seine - This buffet restaurant serves breakfast, lunch, and dinner.

Momoyama - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Toh Lim - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Mugunghwa - This restaurant specializes in Korean cuisine and serves lunch and dinner. Open daily.

The Lounge - Onsite bar. Open daily.

Lotte Hotel Busan, Busan’s small print

Also known as

  • Lotte Hotel Busan
  • Lotte Hotel Busan Hotel
  • Lotte Hotel Busan Busan
  • Lotte Hotel Busan Hotel Busan
  • Lotte Busan
  • Busan Lotte Hotel
  • Lotte Hotel
  • Hotel Lotte Busan
  • Lotte Busan
  • Lotte Busan Hotel
  • Lotte Hotel Busan
  • Lotte Hotel

Policies

Guests should note that the fitness facility is closed the 4th Wednesday of every month.

Guests under 14 years old are not allowed in the health club or fitness facility.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

The property affirms that it follows sanitization practices of CESCO (S. Korea) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs KRW 20000.00 per stay

Rollaway beds are available for KRW 60500.0 per day

Buffet breakfast is offered for an extra charge of KRW 36300 for adults and KRW 36300 for children (approximately)

Airport shuttle service is offered for an extra charge of KRW 50000 per room (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Lotte Hotel Busan, Busan

  • Does Lotte Hotel Busan offer free cancellation for a full refund?
    Yes, Lotte Hotel Busan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Lotte Hotel Busan?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Lotte Hotel Busan?
    Yes. Valet parking costs KRW 20000.00 per stay.
  • Is there a pool at Lotte Hotel Busan?
    Yes, there's an indoor pool, an outdoor pool, and a children's pool.
  • Are pets allowed at Lotte Hotel Busan?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Lotte Hotel Busan?
    You can check in from 2:00 PM to 3:00 AM. Check-out time is noon.
  • Are there restaurants at or near Lotte Hotel Busan?
    Yes, there are 4 onsite restaurants, featuring Japanese cuisine. Nearby restaurants include Starbucks Coffee (4-min walk), Sariwon (4-min walk), and 만복국수집 서면점 (4-min walk).
  • Is airport shuttle service offered by Lotte Hotel Busan?
    Yes, an airport shuttle is available. The charge is KRW 50000 per room one way.
  • Is there an onsite casino at Lotte Hotel Busan?
    Yes, the 27502 square-foot casino features 105 slot machines and 42 gaming tables.
  • What is there to do near Lotte Hotel Busan?
    Recommended spots to visit include Nampodong Street (4.7 mi) and Gukje Market (4.8 mi), along with Gwangalli Beach (4.9 mi) and Busan Exhibition and Convention Center (5.4 mi).

Recent reviews

Superb 9.0 From 1,632 reviews

Good 6.0
The little things that didn’t work well
I really wanted to like this hotel, but the details drove me crazy. 1) Staff doesn’t respect the “do not disturb” sign. This happened twice. One person brought me welcome snack while the other came to pick up laundry. I had the “do not disturb” light on both times, but they still knocked on my door. For laundry, I especially left the laundry bag outside of my door, but it didn’t help. If there’s anything that needs checking, the common practice is to go back and call me instead of directly knocking on my door when the sign is on. I don’t think this is the individual staff’s fault since both people did it. Feels like the hotel didn’t do a good job training them. 2) No power sockets near the bed. One power outlet is on the desk but it’s deep down into the desk so the MacBook charger can’t go in. I ended up unplugging the floor lamp to use that socket.
us4 night trip
Exceptional 10.0
Amazing hotel to enjoy
Wonyong, kr2 night trip
Exceptional 10.0
Highly recommended
It gave me so amazing time. It was clean and neat, members of the hotel were very kind and nice. I highly recommend to stay here. I would like to visit again.
kr1 night trip
Good 6.0
The executive lounge privilege was not worth the extra money.
Kanika, us1 night trip
Exceptional 10.0
the room was amazing and there were alot of stores nearby and restaurants nearby. the staff was kind and very accomadating
us2 night romance trip
Very Good 8.0
good location friendly staffs easy reach to restaurant and shopping
hk3 night family trip
Good 6.0
I dont feel welcome, i think because im Chinese... peace
sg2 night family trip
Very Good 8.0
This hotel seems like an old property as most of the things inside the room are old style. But it maintains very well condition. This is a VIP access hotel. I’m a gold member but I didn’t receive any privilege from this hotel. I don’t know what is “VIP access”.
CharlotteLai, hk4 night family trip
Very Good 8.0
Nice room. Good location
hk2 night family trip
Very Good 8.0
The lighting in the room was really poor. It was impossible to read by it unless using the bedside bendy light. Restaurant prices were very high.
gb7 night trip

Lotte Hotel Busan, Busan

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