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All properties in Freeport (and vicinity), West Grand Bahama, Bahamas

Castaways Resort and Suites, Freeport (and vicinity)

Freeport resort with outdoor pool and restaurant

  • Free WiFi
From
$124 CAD

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Poolside Bar
  • Outdoor Pool
Outdoor Pool. Image 1 of 42
1 / 42Outdoor Pool
7.6.Good.
  • This hotel needs a upgrade, I stayed many times before there, but will not go back.…

    Jun. 16, 2021

  • I loved the staff....so friendly and upbeat....really made my days

    Mar. 9, 2020

See all 16 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global), Safe Travels (WTTC - Global), SGS (3rd party expert - Global), Ecolab (3rd party expert - Global), Bureau Veritas (3rd party expert - Global), COVID-19 Guidelines (CDC), and GBAC STAR Facility Accreditation (global expert) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 118 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available

Feel at home

  • Playground on site
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • Perfume Factory of Fragrances - 17 min walk
  • Ruby Golf Course - 30 min walk
  • Cooper's Castle - 32 min walk
  • Rand Nature Center - 35 min walk
  • Xanadu Beach - 3 mi / 4.8 km
  • Bahamia Beach - 3 mi / 4.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • King Room 1 King Bed
  • Standard Room 2 Double Beds
  • Suite Room 1 king Bed + Parlor Room

What’s around

Landmarks

  • Perfume Factory of Fragrances - 17 min walk
  • Ruby Golf Course - 30 min walk
  • Cooper's Castle - 32 min walk
  • Rand Nature Center - 35 min walk
  • Xanadu Beach - 3 mi / 4.8 km
  • Bahamia Beach - 3 mi / 4.8 km
  • Theos Wreck - 3.1 mi / 5 km
  • Lucaya Beach - 4.5 mi / 7.2 km
  • Port Lucaya Marketplace - 4.7 mi / 7.6 km
  • Taino Beach - 5.8 mi / 9.4 km
  • Reef Golf Course - 4.1 mi / 6.6 km

Getting around

  • Grand Bahama Intl. Airport (FPO) - 4 min drive
  • Area shuttle (surcharge)
map

At a glance

Hotel size

  • This hotel has 118 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Free reception

Things to do

  • Outdoor pool
  • Fitness facilities
  • Playground on site
  • Golfing nearby

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 580
  • Conference space size (meters) - 54
  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Year Built - 1990
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Library

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Castaways Resort Freeport
  • Castaways Freeport
  • Castaways Resort Suites
  • Castaways Resort Suites
  • Castaways Resort and Suites Resort
  • Castaways Resort and Suites Freeport
  • Castaways Resort and Suites Resort Freeport

Optional extras

Safes in guestrooms can be used for USD 3 per day

Breakfast costs between USD 8.99 and USD 18.99 for adults, and USD 6.99 and USD 8.99 for children (approximately)

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of: Intertek Cristal (3rd party expert - Global); Ecolab (3rd party expert - Global); GBAC STAR Facility Accreditation (global expert); Bureau Veritas (3rd party expert - Global); SGS (3rd party expert - Global); Safe Travels (WTTC - Global); COVID-19 Guidelines (CDC).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Transfers via airplane and boat are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Spring Break deposit: USD 100 per day for guests under 21 years old staying between 2 March - 31 April

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Castaways Resort and Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Castaways Resort and Suites.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 11:30 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant that offers Caribbean cuisine and garden views. Nearby restaurants include Marco's pizza (3.2 mi), Upstairs On The Bay (4.3 mi), and Le Med (4.4 mi).
  • No, this resort doesn't have a casino, but Casino at the Radisson Grand Lucayan (9-min drive) is nearby.
  • Castaways Resort and Suites has an outdoor pool and a fitness center, as well as a garden.
7.6.Good.
  • 8.0.Very Good

    could barely open patio sliding door,shower system needs attention.everything else was ok

    bill, 1 night family trip, Feb. 21, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Disappointed

    Front desk clerk was fantastic! The entire hotel looks as if it has not been maintained well in quite some years (cracked sheet rock, cracked tiles, bathroom mirror held on by black silicone). Bed was comfortable, room was clean except for bathroom. Bathroom faucet and shower head were green with corrosion and there was almost not enough water pressure to shower, bathtub still had a collection of hair from the last guest.

    Jeramy, 1 night business trip, Oct. 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Overall it was good to me . The staff was pleasant

    4 night trip with friends, May 23, 2019

    Verified Orbitz guest review

  • 6.0.Good

    Good location

    Hotel is centrally located. Rooms are large and spacious.

    CATHERINE, 1 night trip, May 20, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Older hotel showing its age. It was clean but basic with some construction work going on.

    1 night trip with friends, Mar. 16, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Dodgy area, hotel is very dated, staff are friendly, beds old and uncomfortable, balcony is minuscule not even room for a chair, I wouldn’t go there again

    Mo, 1 night trip, Nov. 8, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Best location on the Island

    Perfect relaxing location. Food, drink and bars all within walking distance.

    Gavin, 1 night business trip, Nov. 8, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Melissa, 2 night trip, May 31, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    2 night trip, Aug. 23, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    1 night trip, May 19, 2019

    Verified Expedia guest review

See all 16 reviews