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All properties in Neuss, North Rhine-Westphalia, Germany

Hotel Mirage, Neuss

City-center hotel in Innenstadt

  • Free WiFi
From
$70 CAD

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  • Guest Room
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1 / 54Guest Room
7.0.Good.
  • Very cooperative staff. Cozy and clean. Totally recommend.

    Jul. 27, 2019

  • The hotel wasn't what I expected. Location is excellent but the cleanliness wasn't up to…

    Jan. 22, 2020

See all 184 reviews

Official standards

This property advises that it adheres to guide to reopening vacation rentals (DTV & DFV - Germany) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Convenient
Transportation options
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 75 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Free WiFi

For families

  • Private bathroom
  • Television
  • Daily housekeeping
  • Hair dryer
  • Elevator
  • Bathtub or shower

What’s around

  • In Innenstadt
  • Port of Neuss - 5 min walk
  • St. Quirinus Neuss - 10 min walk
  • Freizeitpark Heerdt - 2.6 mi / 4.2 km
  • University Hospital - 5.5 mi / 8.9 km
  • Messe Duesseldorf - 7.6 mi / 12.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Basic Single Room
  • Basic Queen Single Room
  • Basic Queen Double Room
  • Basic Twin Room Single Use
  • Basic Twin Double Room
  • Basic Double Room
  • Basic Triple Room

Location

  • In Innenstadt
  • Port of Neuss - 5 min walk
  • St. Quirinus Neuss - 10 min walk

What’s around

Landmarks

  • In Innenstadt
  • Port of Neuss - 5 min walk
  • St. Quirinus Neuss - 10 min walk
  • Freizeitpark Heerdt - 2.6 mi / 4.2 km
  • University Hospital - 5.5 mi / 8.9 km
  • Messe Duesseldorf - 7.6 mi / 12.2 km
  • Konigsallee - 6.3 mi / 10.2 km
  • Duesseldorf-Hafen - 6.4 mi / 10.3 km
  • Mitsubishi Electric Hall - 7.9 mi / 12.6 km
  • Jever Fun Skihalle - 3.6 mi / 5.8 km
  • Seestern - 4 mi / 6.4 km

Getting around

  • Duesseldorf International Airport (DUS) - 20 min drive
  • Cologne - Bonn Airport (CGN) - 39 min drive
  • Neuss Central Station - 2 min walk
  • Neuss Holzheim Station - 8 min drive
  • Meerbusch-Osterath Station - 9 min drive
  • Bluecherstrasse U-Bahn - 18 min walk
  • Neuss Süd S-Bahn - 27 min walk
  • Neuss Am Kaiser Station - 29 min walk

At a glance

Hotel size

  • This hotel has 75 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)

Services

  • 24-hour front desk

Facilities

  • Number of buildings/towers - 1
  • Elevator

Languages Spoken

  • English
  • German
  • Polish

In the room

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Small print

Also known as

  • Mirage Neuss
  • Hotel Mirage Neuss
  • Novum Hotel Mirage
  • Hotel Mirage Hotel Neuss
  • Hotel Mirage Neuss
  • Novum Hotel Mirage Neuss
  • Novum Mirage Neuss
  • Novum Mirage
  • Hotel Mirage Hotel

Optional extras

Early check-in can be arranged for an extra charge of EUR 15 (subject to availability)

Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)

To-go breakfast is offered for an extra charge of EUR 7.90 for adults and EUR 3.95 for children (approximately)

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Mirage does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hotel Mirage.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - anytime. There's a charge of EUR 15 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 15 (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Pizzeria Nudelhaus Pulcinella (3-min walk), Second Home (5-min walk), and China-Imbiss Kim Phat (6-min walk).
7.0.Good.
  • 10.0.Exceptional

    Great town to stay in

    Excellent location -not more than a 2 minute walk from the Neuss Main train Station. ON a charming shopping street with various restaurants and coffee shops - not the Nasty Train Station Area which you find in Dusseldorf. Only about 11 minutes away.

    Gregory, 2 night business trip, Jan. 16, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    My stay was average. They should be looking into refurbushing their carpets in the room or at least upkeep them with cleaning. The bed could be better..they should be looking into changing their beds into King or Queen size. At the moment, their double room beds are basically 02 single beds joined into one bed. Quality of the mattress is just ok and each room there are only 2 pillows ( for double occupancy) no extra pillows were given when requested. Overall my stay is just OK.

    6 night trip, Jan. 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The location was great and the room was good and clean.

    3 night family trip, Dec. 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean and calm great reception . Good value for your money

    Dj, 1 night family trip, Dec. 13, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great location and cheap - No AC hot in summer!

    Stayed for the weekend for a wedding, it was extremely hot weather that weekend (39°) even though the hotel has no AC they did give us a fan, unfortunately there was only one plug socket in the room which meant the fan was not so close! And also annoying for charging gadgets! Having said that the hotel for the price is in a great location, the gore is very dated but what do you expect for the price! Staff were also very friendly

    Fraser, 2 night trip, Jul. 24, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The weather was really hot and since there was no air conditioner or fan in the room. It was difficult

    2 night business trip, Jun. 24, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Basic Hotel with good prices, Rooms were very clean and bed was comfy, Lots of Noise outside , but being direct in the city ,that is to be expected, Only issue i had was the Hotel has no parking which was stated it did when booking, had to park the car in a park house which was not to far away , but inconvenient . apart from that ,i would stay there again

    RaySmith, 3 night family trip, Feb. 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Close to railway station, tram and bus services, and shops. Staff were very polite and friendly. Room was spacious and clean. A pleasant stay :-)

    Andrew, 1 night trip, Feb. 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The property was very homely, and perfect for myself, situated in a lovely part of town and close too the main railway station.

    5 night trip, Feb. 18, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    All the staffs are very hospitable and welcoming from reception to housekeeping the only problem I had was I always have to fix my bed many times because the slices from the bed keeps falling when I lay down. But all in all I have a wonderful stay

    Ron, 5 night trip, Jan. 16, 2019

    Verified Hotels.com guest review

See all 184 reviews