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Mandarin Orchard Singapore (SG Clean), Singapore

Luxury hotel with 1 outdoor pools, connected to a shopping center, near Orchard Road

  • Free WiFi and free parking
From
$183 CAD

Property renovations and closures

  • The property is closed between May 17 and September 25.

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Outdoor Pool
  • Premier King Room - City View
  • Terrace/Patio
Terrace/Patio. Image 1 of 147
1 / 147Terrace/Patio
333 Orchard Road, Singapore, 238867, Singapore
8.2.Very Good.
  • Great location. We had Club room with access to Executive Lounge. Fantastic service and…

    Feb. 13, 2020

  • Very poor customer service. Management does not care about requests of clients, rude…

    Apr. 30, 2019

See all 606 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Walkable
Safe
Dining options

The following facilities or services will be unavailable from October 1 2021 to December 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • The property will be renovating from February 11 2021 to December 31 2021 (completion date subject to change). The following areas are affected:
  • Select guestrooms
  • Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
    • Free parking
    • Pool
    • Free WiFi
    • Airport transfer
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 1077 guestrooms
    • Daily housekeeping
    • 2 restaurants and bar/lounge
    • 1 outdoor pool
    • Breakfast available
    • Outdoor tennis court

    For families

    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries
    • Terrace
    • Daily housekeeping

    What’s around

    • In Orchard
    • Orchard Road - 1 min walk
    • Robertson Quay - 16 min walk
    • Singapore Botanic Gardens - 27 min walk
    • Raffles City - 28 min walk
    • Clarke Quay Central - 31 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe King Room
    • Superior Deluxe King Room
    • Meritus Club King Room
    • Meritus Club Premier King Room
    • Regency Suite
    • Premier King Room
    • Family Room
    • Executive Suite
    • Connecting Room
    • Deluxe Twin Room
    • Premier Twin Room
    • Superior Deluxe Twin Room
    • Meritus Club Twin Room
    • Mystery Room
    • Deluxe Triple Room
    • Superior Deluxe Triple Room

    What’s around

    Landmarks

    • In Orchard
    • Orchard Road - 1 min walk
    • Robertson Quay - 16 min walk
    • Singapore Botanic Gardens - 27 min walk
    • Raffles City - 28 min walk
    • Clarke Quay Central - 31 min walk
    • Singapore City Hall - 34 min walk
    • Marina Square - 36 min walk
    • Mustafa Centre - 38 min walk
    • Merlion - 39 min walk
    • Raffles Place - 39 min walk

    Getting around

    • Changi Airport (SIN) - 20 min drive
    • Singapore (XSP-Seletar) - 15 min drive
    • Senai International Airport (JHB) - 51 min drive
    • JB Sentral - 51 min drive
    • Somerset Station - 7 min walk
    • Orchard Station - 8 min walk
    • Dhoby Ghaut Station - 16 min walk
    • Airport shuttle (surcharge)
    • Area shuttle (surcharge)
    map
    See on map
    333 Orchard Road, Singapore, 238867, Singapore

    At a glance

    Hotel size

    • This hotel has 1,077 rooms
    • This hotel is arranged over 39 floors

    Arriving/leaving

    • Check-in time 2:00 PM-midnight
    • Check-out time is 11 AM
    • Express check-out

    Restrictions related to your trip

    • The government of SG has mandated which hotels can accept leisure bookings

    Special check-in instructions

    Front desk staff will greet guests on arrival. Due to COVID-19, access to the pool and fitness center is available by reservation only. Access is limited to 6 guests at a time.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Free onsite self parking
    • Onsite valet parking (SGD 15.00 per day)
    • Wheelchair-accessible parking on site
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Local cuisine breakfast daily (surcharge)
    • 2 restaurants
    • Bar/lounge
    • Coffee shop/café
    • 24-hour room service

    Things to do

    • Number of outdoor pools - 1
    • Fitness facilities
    • Outdoor tennis courts - 1

    Working away

    • Number of meeting rooms - 13
    • Conference space
    • Conference space size (feet) - 30000
    • Conference space size (meters) - 2787
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 2
    • Year Built - 1971
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Terrace

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Braille signage

    Languages Spoken

    • Chinese
    • English
    • Indonesian
    • Japanese
    • Korean
    • Malay

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • 40-inch flat-screen TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Bar on 5 - Onsite bar. Happy hour is offered.

    Chatterbox - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open daily.

    Coffee and Crust - This café serves light fare only. Open daily.

    Shisen Hanten - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

    Triple Three - This buffet restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Deposit: SGD 100.00 per day

    Optional extras

    • Local cuisine breakfast is offered for an extra charge of SGD 33 for adults and SGD 23 for children (approximately)
    • Airport shuttle service is offered for an extra charge of SGD 110.00 per vehicle (one way)
    • Area shuttle service is offered for an extra charge
    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for SGD 150.0 per day
    • Guests must contact this property in advance to reserve cribs/infant beds

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Valet parking costs SGD 15.00 per day

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • Mandarin Orchard Singapore Hotel
    • Mandarin Orchard Singapore
    • Mandarin Orchard Singapore (SG Clean) Hotel
    • Mandarin Orchard Singapore (SG Clean) Singapore
    • Mandarin Orchard Singapore (SG Clean) Hotel Singapore
    • Mandarin Hotel
    • Meritus Mandarin Singapore
    • Singapore Mandarin
    • Meritus Mandarin Hotel
    • Mandarin Singapore
    • Meritus Mandarin Singapore
    • Singapore Mandarin
    • Mandarin Orchard Singapore Hotel

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Mandarin Orchard Singapore (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • The property is closed between May 17 and September 25. The following facilities or services will be unavailable from October 1 2021 to December 31 2021 (dates subject to change):
      • Bar/Lounge(s)
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool.
    • Sorry, pets aren't allowed.
    • You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Express check-out is available.
    • Yes, there are 2 onsite restaurants, featuring Asian cuisine. Nearby restaurants include Soup Restaurant (3-min walk), Akashi Japanese Restaurant (3-min walk), and Gyoza Ya (3-min walk).
    • Yes, an airport shuttle is available. The charge is SGD 110.00 per vehicle one way.
    • No, this hotel doesn't have a casino, but Marina Bay Sands Casino (6-min drive) is nearby.
    • Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
    8.2.Very Good.
    • 8.0.Very Good

      Wonderful that they recognize it is my daughter’s birthday

      ste363, 2 night family trip, Mar. 25, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      The staff in the club facilities were excellent. The person assigned to our room always made a late afternoon delivery of water, replacement of used towels and turndown. The laundry service was prompt and excellent. But most of all the staff on the club floor went above and beyond. They were personable, attentive and friendly.

      4 night trip, Feb. 3, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      The hotel exceeded our expectations and would love to come back again - soon! Will definitely recommend it to our friends

      5 night family trip, Dec. 20, 2018

      Verified Expedia guest review

    • 8.0.Very Good

      Separate bath tub & shower. Improve room dine in

      It would be good to separate bath tub and shower area so that the bath tub is clean before using. Instead of shower 1st, then still hv to clean the bath tub to use it. Please improve on your room dine in menu to have more varieties and the presentation of the food when it comes. I felt I hv just dabao from a hawker and was stun when received it.

      Jennifer, 2 night trip, Nov. 30, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Long time to check in

      Took longer than 1 hour for check in. Room was too cold, there's no heater in the room. Other than those, the hotel was good and the room is spacious.

      1 night trip, Nov. 26, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      it is under renovation . restaurant is closed and bad quality of breakfast food by room service it was not fresh and expensive only good thing is close to orchard street every morning i have to find the cafe for breakast

      YOO, 5 night business trip, Nov. 14, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Bad impression on check in

      Room was clean. Surprise that when book for king size bed but was given 2 single as told that hotel was fully booked. Actual time to check in as stated was at 2pm but told that room was not ready and asked me to wait for their msg once room is ready. And only managed to receive their msg at 3:30pm. A lot of inconvenience caused by the renovation as need to change elevator when going in and out of hotel but this is still understandable.

      TE, 1 night trip with friends, Nov. 11, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great Orchard Hotel!

      Excellent hotel. They are currently going through renovations, but this was hardly an inconvenience to our stay. The rates are a deal for the quality of the hotel and amenities right in the heart of Orchard. The best part of our stay was the housekeeping staff- so friendly and accommodating to our constantly changing morning schedule. Highly recommend that you check this hotel out!

      Tim, 6 night trip, Nov. 11, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Birthday stay

      All awesome.. great service and well organised. Staff are friendly and helpful too.

      Lina, 2 night trip, Nov. 10, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Complimentary Upgrade

      The hotel is still going through renovation and took a while to figure out how to get around from car park to check in and room. Was upgraded to Premier room on high floor with city view.

      PL, 1 night family trip, Nov. 3, 2021

      Verified Hotels.com guest review

    See all 606 reviews