Border House at Crystal Bay Casino

Photo gallery for Border House at Crystal Bay Casino

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Frette Italian sheets, premium bedding, down comforters, in-room safe
Frette Italian sheets, premium bedding, down comforters, in-room safe
Frette Italian sheets, premium bedding, down comforters, in-room safe
Frette Italian sheets, premium bedding, down comforters, in-room safe

Overview of Border House at Crystal Bay Casino

Border House at Crystal Bay Casino

3.0 star property
3-star hotel in Crystal Bay with casino and restaurant

8.2/10 Very good

148 verified Hotels.com guest reviews

Guests rated location

  • Easy Parking40 positive mentions
  • Quiet30 positive mentions
  • Convenient28 positive mentions
  • Safe28 positive mentions
  • Walkable25 positive mentions

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Casino
  • Restaurant
  • Bar
Map
14 State Highway 28, Crystal Bay, NV, 89402
Main amenities
  • Housekeeping (on request)
  • Casino
  • Restaurant and 2 bars/lounges
  • Coffee shop/cafe
  • Garden
For families
  • Private bathroom
  • Garden
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Flat-panel TV
  • Premium bedding

Choose dates to view prices

About this area

What's nearby

  • Lake Tahoe - 1 min drive
  • Lake Tahoe-Nevada State Park - 11 min drive
  • Sand Harbor - 14 min drive
  • Northstar California Resort - 23 min drive

Getting around

  • Truckee, CA (TKF-Truckee Tahoe) - 17 min drive
  • Reno Tahoe Intl. Airport (RNO) - 50 min drive
  • Lake Tahoe, CA (TVL) - 56 min drive
  • Truckee Station - 24 min drive

About this property

Border House at Crystal Bay Casino

Try your luck at the casino when you stay at Border House at Crystal Bay Casino in Crystal Bay. Guests looking for a bite to eat can check out the coffee shop/cafe, and the 2 bars/lounges are nice spots to grab a drink at the end of the day.

Languages

English

At a glance

Hotel size

  • 9 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 3:00 AM
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The host will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Coffee shop

What to do

  • Sportsbook

Facilities

  • Garden
  • Casino
  • 10 casino gaming tables
  • 200 casino slot machines

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Refundable deposits

  • A damage deposit of USD 250 will be collected before check-in

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Border House At Crystal Casino
Border House at Crystal Bay Casino Hotel
Border House at Crystal Bay Casino Crystal Bay
Border House at Crystal Bay Casino Hotel Crystal Bay

Frequently asked questions

Overall score and ratings

8.2

Very good

9.1/10

Cleanliness

8.2/10

Staff & service

8.1/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Very good

6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is separate from the Casino but right next door. You have to check in within the casino itself but it only a short walk next door. The hotel has the charm of an older building with updated amenities. We stayed in the King Deluxe Room which was very spacious. If you are looking for a quiet area that just happens to be next to a casino, then this is the place. We would definitely stay here again.
Andrew, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Very Nice Stay.
Over All it was a very nice stay. Location was Great ! Rooms were good except it was very Dark, not enough lighting . Check in was at the Casino, but trying to find Ice was Impossible. I would come back.
Leo, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great room to see Shakespeare
Reserved this room for a weekend getaway for the Lake Tahoe Shakespeare Festival. The proximity was great (30 min drive), and there are some other nice sites to see 10 minutes away (beaches and vegan food). The room was clean and comfortable. The toilet didn’t flush very well and one of the curtains didn’t roll up, but the bed was comfortable, the fireplace and bathtub jets worked great. So that was a 3.5/5. Check in was easy (in the casino), and I was glad the guest rooms and its parking were located away from the casino. Noise was minimal and smoke free. If you’re looking for a decent spot to sleep and see other cool sights around north Tahoe, this is a good choice.
Sabrina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Garry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved our stay here! Great soaking tub in both rooms we used! Staff was exceptionally helpful. The rooms are in a detached building,not in the Casino. When we asked an employee on break about ice,and he went to the main building and received Ice for us. While on his break!!! Only one recommendation for the Border house... You need king size beds , the rooms have the space. And that's the only improvement I can suggest.
tod, 2-night trip
Verified Hotels.com guest review

6/10 Good

Bed was terribly uncomfortable and room was extremely dark. The desk chair was hard as a rock. The best part of the stay was the manager on duty. She was extremely kind & very accommodating.
2-night business trip
Verified Hotels.com guest review

2/10 Poor

Very pricey place that couldn’t provide a room key
The room itself was great! What really made this stay no fun was being told we would not be able to get keys made for our room due to their “system being down.” The system ended up being down throughout our entire stay so anytime we wanted in our room we had to go into the Casio and hang out at the hotel desk until someone noticed us and then walk us to our room as if we were children. After about the 5th time of having to do this my husband let them know how frustrated he was. They did offer us an extra nights stay but no thank you since we can’t even get a key to our room. Also, that was after were told the day of check in that we wouldn’t be getting the king size bed that we had booked due to the air conditioner not working. Had the 2 issues that I mentioned not have happened this would be a pretty cool place to stay. I don’t know that we’d pay over $400 per night again to stay here after what we went through.
Sarah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The lighting is awful. It’s extremely dim and difficult to see anything. Also, no door in the bathroom was undesirable.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Curtain only
Room was 96 degrees - we got another room when manager was not able to repair. Then we discovered that shower in new room did not work. If you have privacy issues suggest somewhere else….toilet only has curtain..not a door. Staff tried to make things better and restaurant is excellent
Brian, 1-night trip
Verified Hotels.com guest review