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Palace Hotel Tokyo, Tokyo

5-star5 stars
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005, Japan

Luxury hotel with 7 restaurants, near Wadakura Fountain Park
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,517 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Room
Great room
Location
Great location
Vibe
Awesome vibe
Food
Delicious food

Palace Hotel Tokyo, Tokyo

from $725 CAD
  • Deluxe King Room, Non Smoking
  • Deluxe King Room with Balcony, Non Smoking
  • Grand Deluxe Twin Room, Non-Smoking
  • Deluxe Twin Room, Non Smoking, Balcony
  • Club Deluxe King Room, Non Smoking (19F Club Lounge Breakfast Included)
  • Club Deluxe King Room with Balcony, Non Smoking (19F Club Lounge Breakfast Included)
  • Club Deluxe Twin Room with Balcony, Non Smoking (19F Club Lounge Breakfast Included)
  • Executive Suite Room with Balcony, Non Smoking (19F Club Lounge Breakfast Included)
  • Garden Suite Room with Balcony, Non Smoking (19F Club Lounge Breakfast Included)
  • Chiyoda Suite
  • Deluxe Twin Room with Balcony, Non Smoking (Triple Use)
  • Grand Deluxe Twin Room, Non-Smoking (Triple Use)
  • Club Deluxe Twin Room with Balcony, Non Smoking (Triple Use, 19F Club Lounge Breakfast Included)
  • Suite, 2 Single Beds, Balcony (Park)
  • Suite, 1 King Bed, Balcony (Terrace)
  • Grand Deluxe King Room with Balcony, Non Smoking
  • Club Grand Deluxe King Room with Balcony, Non Smoking (19F Club Lounge Breakfast Included)
  • Club Grand Deluxe Twin Room, Non Smoking (19F Club Lounge Breakfast Included)
  • Accessible King Room, Non Smoking
  • Accessible Twin Room with Balcony, Non Smoking
  • Palace Suite

What’s around Palace Hotel Tokyo, Tokyo

Top spots nearby

Recommended by this property

  • Museum of the Imperial Collections (2-minute walk)
  • Wadakura Fountain Park (2-minute walk)
  • Masakado Kubizuka (3-minute walk)
  • Ninomaru Garden (4-minute walk)
  • Imperial Palace Garden (5-minute walk)
  • East Garden (5-minute walk)
  • Marunouchi Building (5-minute walk)

Getting around

  • Tokyo (HND-Haneda) - 16 min drive
  • Tokyo Station - 10 min walk
  • Tokyo Kanda Station - 19 min walk
  • Tokyo Yurakucho Station - 19 min walk
  • Otemachi Station - 7 min walk
  • Nijubashimae Station - 8 min walk
  • Takebashi Station - 12 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 290 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 3:00 PM-3:00 AM
  • Check-out time is noon
Airport shuttle service is available at scheduled times during limited hours. Fees may apply. Contact the property in advance to get details. Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle at scheduled times *

Parking

  • Valet parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 7 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Yoga classes/instruction on site
  • Fitness facilities
  • Sauna
Working away
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2012
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Egyptian-cotton sheets
Things to enjoy
  • In-room massage available
Freshen up
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Evian SPA TOKYO has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

CROWN - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.

GRAND KITCHEN - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

WADAKURA - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

TATSUMI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

GO - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

  • Palace Hotel Tokyo is listed in the 2018 Travel + Leisure 500.
  • The property is a member of the Leading Hotels of the World.

Palace Hotel Tokyo, Tokyo’s small print

Also known as

  • Hotel Palace Tokyo
  • Grand Palace Hotel Tokyo
  • Hotel Grand Palace Tokyo, Japan
  • Palace Hotel Tokyo Japan
  • Hotel Tokyo Palace
  • Palace Hotel Tokyo
  • Palace Tokyo
  • Palace Tokyo Hotel
  • Tokyo Hotel Palace
  • Tokyo Palace
  • Tokyo Palace Hotel
  • Grand Palace Chiyoda

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6:30 AM to 10:00 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests under 16 years old are not allowed in the health club or fitness facility.

    Guests under 18 years old are not allowed in the spa.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: JPY 200 per person, per night

    Optional extras

    Self parking costs JPY 2060 per night with in/out privileges

    Valet parking costs JPY 1000 per night

    Breakfast costs between JPY 4000 and JPY 5100 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Exceptional 9.8 From 504 reviews

    Exceptional 10.0
    Amazing stay!
    Luxury, service and comfort are 3 words that best describe our stay..Staff is attentive and welcoming. Room was spacious and very comfortable. I would recommend getting a room with a balcony as the views are spectacular...
    Serge, caRomance trip
    Exceptional 10.0
    Exceptional Service, comfort and style.
    Our stay at the Palace hotel was exceptional. I would say it is the best hotel we have ever stayed In except we have the Four Seasons Maui in that spot due to location on a beach. In Maui. Tokyo is an amazing place with so few green spaces. Being next to the Imperial Palace and connected to underground access to the subway makes the Palace very well located as well. The olutstanding service defines this hotel. Every single person we encountered during our stay were friendly helpful and of course respectful to a T. The hotel is beautiful. Our room was very comfortable and spacious. The club lounge was lovely and the food was great. Absolutely fabulous. We highly recommend the Palace. The photo is from the club lounge while enjoying afternoon tea.
    Kim, ca2 night romance trip
    Exceptional 10.0
    Outstanding hotel
    Fabulous property. Staff were exceptional. The room was gorgeous. The service was over the top amazing. I would give this hotel my highest recommendation.
    Alan, ca8 night romance trip
    Exceptional 10.0
    What an incredible hotel.
    An amazing hotel... easily one of the best we've ever stayed at. Superb service from EVERY staff member and beautiful modern rooms/common areas.
    ca3 night romance trip
    Very Good 8.0
    Definetly a Palace
    They dont call it a Palace for nothing! Everything was very nice, location was also good,next to malls and train station. The hotel is very new ,all areas are very clean and all is provided for you. In the evening the bar has amazing piano music and drinks. Breakfast is served both indoors and outdoors next to a nice lake. Concierge service is good offering advice on whatever needed.
    Sophie, gb3 night family trip

    Palace Hotel Tokyo, Tokyo

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