Hotel Arbre de Neu

Photo gallery for Hotel Arbre de Neu

Primary image
Balcony
Desk, laptop workspace, blackout drapes, free WiFi
Desk, laptop workspace, blackout drapes, free WiFi
Desk, laptop workspace, blackout drapes, free WiFi

Overview of Hotel Arbre de Neu

Hotel Arbre de Neu

3.0 star property
3-star ski-in/ski-out hotel in Encamp with restaurant

9.4/10 Exceptional

3 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Spa
  • Ski facilities
  • Restaurant
Map
102 Avinguda de François Mitterrand, Encamp, AD200
Main amenities
  • Housekeeping (on request)
  • Ski-in/ski-out access
  • Restaurant
  • Breakfast available
  • Sauna
  • Spa services
  • Terrace
  • Snack bar/deli
  • Concierge services
  • Free newspapers in the lobby
  • Limited hour front desk
  • Tour/ticket assistance
For families
  • Private bathroom
  • Television
  • Terrace
  • Blackout drapes/curtains
  • Elevator
  • Snack bar/deli
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Palau de Gel - 5 min drive
  • Caldea Spa - 11 min drive
  • GrandValira - 11 min drive
  • Soldeu Ski Resort - 13 min drive
  • Pyrenees Andorra Shopping Centre - 15 min drive
  • Alt Pirineu Natural Park - 35 min drive
  • Pal-Arinsal Ski Resort - 29 min drive
  • Naturlandia - 41 min drive
  • Pas de la Casa Resort - 28 min drive
  • Pyrenees Ariégeoises Regional Natural Park - 32 min drive

Getting around

  • La Seu d'Urgell (LEU) - 50 min drive
  • Blagnac Airport (TLS) - 142 min drive
  • Barcelona El Prat Airport (BCN) - 156 min drive
  • Mérens-les-Vals Station - 40 min drive
  • L'Hospitalet-pres-l'Andorre Station - 41 min drive
  • Porté-Puymorens Station - 43 min drive

About this property

Hotel Arbre de Neu

With ski-in/ski-out access, Hotel Arbre de Neu allows you more time for snowboarding. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other features include a sauna, a snack bar/deli, and a terrace.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 19 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–1:00 PM
  • Restaurant
  • Snack bar/deli

What to do

  • Ski-in/ski-out access
  • Snowboarding
  • Sledding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Snow sports gear

Facilities

  • 1 building/tower
  • Terrace
  • Spa services
  • Sauna

Accessibility

  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Languages spoken

  • Catalan
  • English
  • French
  • Romanian
  • Slovenian
  • Spanish

Ski

  • Ski-in/ski-out access
  • Snowboarding
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 24-inch LCD TV
  • Digital TV channels

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Housekeeping (on request)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation

Optional extras

  • Breakfast costs between EUR 2 and EUR 15 for adults, and EUR 2 and EUR 15 for children (approximately)
  • Housekeeping is available for an additional fee
  • Laundry facilities are available for an extra charge of EUR 11 per day

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and cash.

Also known as

Arbre de Neu
Hotel Arbre de Neu Hotel
Hotel Arbre de Neu Encamp
Hotel Arbre de Neu Hotel Encamp

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.3/10

Cleanliness

10.0/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

10/10 Exceptional

Un accueil formidable, avec le sourire , trés pro
Très bien placé, à quelques km d'Andorre la vieille, et 2mn à pied des télécabines de la station de ski. Hotel familial, avec un accueil super chaleureux, avec le sourire d'un couple charmant et professionnel. Très confortable, ambiance sympa & chaleureuse. Nous vous le recommandons
Olivier, 3-night trip
Verified Hotels.com guest review

8/10 Very good

El personal del hotel. Stephan super atento y las indicaciones q nos dio para entrar despues de las 20 h super detallado.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Ebookers guest review