Guests
All properties in Kelowna, British Columbia, Canada

Hyatt Place Kelowna, Kelowna

3-star hotel with indoor pool, near Orchard Park Mall

  • Free WiFi in lobby
From
$127 CAD

Image gallery

  • Pool
  • Pool
  • Indoor Spa Tub
  • Suite, 1 Bedroom, Accessible (Shower) - Living Area
  • Pool
Pool. Image 1 of 29
1 / 29Pool
1915 ENTERPRISE WAY, Kelowna, V1Y9S9, BC, Canada
8.2.Very Good.
  • Everything was great but the breakfast system of someone giving them out wasn't well done…

    Oct. 10, 2021

  • Overall the stay was decent with great customer service and clean condition. Room: We…

    Oct. 9, 2021

See all 263 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Safe
Easy parking
Quiet
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 161 smoke-free guestrooms
  • Housekeeping (on request)
  • Indoor pool
  • Breakfast available
  • Coffee shop/café
  • Fitness center

For families

  • Sofa bed
  • Private bathroom
  • Television
  • Laundry facilities
  • Iron/ironing board
  • Hair dryer

What’s around

  • In Dilworth Mountain Estates
  • Orchard Park Mall - 17 min walk
  • Prospera Place - 44 min walk
  • Lake City Casino - 2.4 mi / 3.9 km
  • Kelowna General Hospital - 2.4 mi / 3.9 km
  • Okanagan College - 2.9 mi / 4.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 Bedroom
  • Room, 1 King Bed with Sofa bed, Accessible (Shower)
  • Room, Accessible (2 Queen Beds with Sofa bed, Shower)
  • Suite, 1 Bedroom, Accessible (Shower)
  • Room, 1 King Bed with Sofa bed, Accessible, View (Shower)
  • Room, 1 King Bed with Sofa bed (High Floor)
  • Room (2 Queen Beds with Sofa bed,High Floor)
  • Room, 1 King Bed with Sofa bed
  • Room (2 Queen Beds with Sofa bed)

What’s around

Landmarks

  • In Dilworth Mountain Estates
  • Orchard Park Mall - 17 min walk
  • Prospera Place - 44 min walk
  • Lake City Casino - 2.4 mi / 3.9 km
  • Kelowna General Hospital - 2.4 mi / 3.9 km
  • Okanagan College - 2.9 mi / 4.7 km
  • UBC-Okanagan - 6.4 mi / 10.3 km
  • Summerhill Pyramid Winery - 7.4 mi / 11.9 km
  • Okanagan Golf Club - 8.5 mi / 13.7 km
  • Mission Hill Family Estate - 8.9 mi / 14.4 km

Getting around

  • Kelowna Intl. Airport (YLW) - 13 min drive
  • Penticton, BC (YYF-Penticton Regional) - 64 min drive
map
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1915 ENTERPRISE WAY, Kelowna, V1Y9S9, BC, Canada

At a glance

Hotel size

  • This hotel has 161 rooms

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in. Due to COVID-19 guests age 12 and older, must provide proof of COVID-19 vaccination to access the property's public areas, including the restaurant, pool, and fitness center.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas

Parking

  • Covered onsite self parking (CAD 12.00 per night)
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Coffee shop/café

Things to do

  • Indoor pool
  • Fitness facilities

Working away

  • Conference space
  • Conference space size (feet) - 1980
  • Conference space size (meters) - 184
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Roll-in shower
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Grab bar - in shower

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size unspecified

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 55-inch flat-screen TV

Stay connected

  • Desk

More

  • In-room safe

Fees & policies

Optional extras

  • Breakfast costs between CAD 10 and CAD 20 for adults, and CAD 5 and CAD 15 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

  • Pets are allowed for an extra charge of CAD 25 per pet, per night
  • Service animals exempt from fees

ParkingPay at property

  • Covered self parking costs CAD 12.00 per night
  • RV/bus/truck parking is available for an extra charge

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

Also known as

  • Hyatt Place Kelowna Hotel
  • Hyatt Place Kelowna Kelowna
  • Hyatt Place Kelowna Hotel Kelowna

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hyatt Place Kelowna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 12.00 per night. RV/bus/truck parking is available.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome. There's a charge of CAD 25 per pet, per night. Service animals are exempt from fees.
  • You can check in from 4:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Wood Fire Bakery (7-min walk), Masala Fusion (10-min walk), and Lake Tai Restaurant (13-min walk).
  • No, this hotel doesn't have a casino, but Lake City Casino (4-min drive) is nearby.
  • Hyatt Place Kelowna has an indoor pool and a fitness center.
8.2.Very Good.
  • 10.0.Exceptional

    Anniversary stay

    Very clean. Staff were all great and friendly, helpful on local attractions.

    Bradley, 3 night trip, Sep. 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It is excellent value for your dollar! Luxury hotel with all the amenities! Quiet, clean, friendly staff ready to make each persons stay the best!!

    Faye, 1 night trip, Sep. 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very friendly staff, comfy and clean

    Clean, comfy, super friendly staff! We will be coming back!

    Elanne, 1 night trip, Sep. 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very niceeee (borat voice)

    Very clean and nice hotel (almost brand new). Decent pool and very nice gym (for a hotel gym). Location is okay, close to the mall, not close to downtown. Front desk staff is extremely polite.

    5 night trip, Sep. 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    we loved everything. new, clean and hot breakfast was awesome

    kojo, 1 night family trip, Aug. 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    It was good choice for family!

    It’s was good! It had complimentary breakfast and it was different meal everyday. The only con I would say, was that the tub was plugged and it took them a couple days to get it fixed, which we were there for a week. Also the blinds were not the best. It fell when we tried pulling it down.

    Kate, 5 night family trip, Aug. 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent

    Vivianne, 5 night family trip, Aug. 1, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    One of the worst hotel experiences. Walls were paper thin and you could hear everything. Loud music and parties going on at 3am that hotel staff did not address in a timely manner despite multiple requests. Paid for parking yet there was no parking space available 3 nights in a row in their parkade. Upon checkout I forgot some of my shirts and when I called a few hours later, I was told none of my items were found in the room. Overall very frustrating experience, especially considering I paid 500$ a night. Needless to say I will never be back nor would I recommend this hotel.

    3 night romance trip, Jul. 23, 2021

    Verified Expedia guest review

  • 6.0.Good

    The location was convenient. The air conditioning was very noisy, didn’t like it at all.

    2 night family trip, Jul. 20, 2021

    Verified Expedia guest review

  • 6.0.Good

    Staff seems inexperienced and took a long time to find my reservation

    1 night family trip, Jul. 18, 2021

    Verified Expedia guest review

See all 263 reviews