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All properties in Ciudad del Carmen, Campeche, Mexico
1 room, 2 adults

Porto Real, Ciudad del Carmen

2.5-star2.5 stars
Calle 26 por 49 Col. Santa Margarita, Ciudad del Carmen, CAM, 24120, Mexico

Ciudad del Carmen hotel with outdoor pool and conference center
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected.
  • Excellent service and attention from all staff members and great value for the price. Nov. 12, 2020

Porto Real, Ciudad del Carmen

from $50 CAD
  • Junior Apartment, 1 Bedroom
  • Standard Suite
  • Business Suite, 1 Queen Bed
  • Superior Suite
  • Luxury Suite
  • Premium Suite

What’s around Porto Real, Ciudad del Carmen

Landmarks

  • Heart of Ciudad del Carmen
  • Victoriano Nieves Cespedes Museum - 7 min walk
  • Our Lady of Carmen Church - 12 min walk
  • University Cultural Center - 13 min walk
  • Zaragoza Park - 15 min walk
  • Carmen XXI Convention Center - 21 min walk
  • Church of Our Lady of Fatima - 21 min walk
  • Norte Beach - 24 min walk

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 12 min drive

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 9:00 AM - 5:00 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs and cats only)

  • 1 per room

  • Pets must be supervised

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Onsite carport and garage

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Things to do
  • Outdoor pool
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Designated smoking areas (fines apply)
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate dining area
Freshen up
  • Shower only
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Kitchenette
  • Cookware, dishware, and utensils
More
  • Daily housekeeping

Porto Real, Ciudad del Carmen’s small print

Also known as

  • Porto Real Hotel
  • Porto Real Ciudad del Carmen
  • Porto Real Hotel Ciudad del Carmen

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Porto Real, Ciudad del Carmen

  • Does Porto Real offer free cancellation for a full refund?
    Yes, Porto Real does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Porto Real?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at Porto Real?
    Yes, there's an outdoor pool.
  • Are pets allowed at Porto Real?
    Yes, cats and dogs stay free, with a limit of 1 per room. Service animals are exempt from fees.
  • What are the check-in and check-out times at Porto Real?
    You can check in from 3:00 PM - anytime. Check-out time is 1:00 PM. Contactless check-out is available.
  • Are there restaurants at or near Porto Real?
    Yes. Nearby restaurants include hot dogs y hamburguesas Vip (11-min walk), Icaro (12-min walk), and La Lupita De Nicolas Ceviche (14-min walk).
  • What is there to do at Porto Real and nearby?
    Porto Real has an outdoor pool.

Recent reviews

Exceptional 9.4 From 28 reviews

Fair 4.0
Mal servicio y pésima atención
El lugar está bastante agradable, lastima que el servicio haya estado tan malo, me sentí ofendido al final con el trato que nos dio el encargado en turno, no fue en ni un momento cordial, no se dispuso a ayudarnos cuando surgió un problema con la reservación mismo que se arreglo porque fuimos muy claros en no aceptar la habitación que nos dieron equivocadamente, pero realmente me molestó y pido atención a este punto el detalle de la salida, al terminar el check out en la mañana el mismo empleado de regreso a su oficina nos señaló y hizo un gesto muy sarcástico y poco profesional a su compañero con los brazos en forma de “que bueno que ya salieron” tampoco cumplen con lo anunciado en la oferta de bebidas de bienvenida y servicio de restaurante, fue una mala experiencia que no pretendo repetir.
Ivonne Monserrat, mx1 night trip with friends
Exceptional 10.0
EXCELENTE LUGAR
CUARTOS IMPECABLES, BONITOS Y MUY COMODOS. CUENTA CON UTILERIA BASICA EN LA COCINA EXCELENTE !!
JORGE IVAN, mx1 night business trip
Exceptional 10.0
La mejor opción
La mejor opción en relación calidad y precio de las instalaciones.
Martin, mx1 night business trip
Exceptional 10.0
Aceptan mascotas!!!
Iliana Isela, mx1 night trip
Exceptional 10.0
Excelente ubicacion y atención de todo el personal
maria de Lourdes, mx2 night business trip
Exceptional 10.0
excelentes instalaciones y limpieza del los cuartos. Excelente atención.
mx2 night family trip
Exceptional 10.0
Excelente
Excelente me encanto el lugar
Sandra, mx2 night business trip
Exceptional 10.0
Unos departamentos muy cómodos lo único que les fallo es la cama porque anuncian que es queen size y es matrimonial, pero todo lo demás está excelente servicio y atención de 100
Víctor Mauricio, mx2 night business trip
Very Good 8.0
La unidad es muy cómoda, creo que esta enfocada a estancias prolongadas, sin embargo es una excelente opción para familias. El condominio permite mascotas, así que eso es un plus para los viajeros. El único pero, es que aún cuando cuenta con una cocina equipada, la unidad no cuenta con microondas.
Alfonso, mx1 night family trip
Exceptional 10.0
Excelente lugar para descansar a un muy buen precio
mx1 night trip

Porto Real, Ciudad del Carmen